Hedgeapple Reviews 206

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their quality and alignment with expectations. Consumers appreciate the competitive pricing, often noting that items are more affordable compared to other retailers. The ordering process is described as easy and straightforward, contributing to a seamless shopping experience. People express high satisfaction with the delivery service, mentioning prompt and timely shipments. The customer service team receives accolades for their helpfulness and responsiveness, with staff members being specifically mentioned for their exceptional support. Consumers value the personalized attention and the company's commitment to resolving issues efficiently, reinforcing their confidence in the business.

Based on these reviews

Rated 5 out of 5 stars
Verified

I recently had a really negative experience with another small high-end furniture store, trying to purchase the same rug. Incredibly long time to ship, disingenuous return policy, etc. After that nigh... See more

Company replied

Rated 5 out of 5 stars
Verified

My experience with Hedgeapple was first rate! I have never purchased anything from them and I had a bad experience with another small furniture company, so I was a little hesitant. But I am happy to... See more

Company replied

Rated 5 out of 5 stars
Verified

Truly one of the best companies I’ve ever dealt with. An actual person answers your call each & every time & they are so nice, professional & a pleasure to deal with. In addition they always answer an... See more

Company replied

Rated 5 out of 5 stars
Verified

The customer support person assisting with our purchase of two large Scatchard ceramic lamps has been helpful and wonderful to work with. Thank you Megan, at HedgeApple. Scatchard lamps are produced b... See more

Rated 5 out of 5 stars
Verified

Your website was very easy to navigate and checkout was quick. I had an issue with a discount code and emailed you guys. The issue was addressed immediately.

Company replied

Rated 5 out of 5 stars
Verified

The rug was not is stock. We had the option of cancelling the order and getting a refund or waiting for it to come in.There was good communication regarding the status of the rug. It arrived a bit ear... See more

Company replied

Rated 3 out of 5 stars
Verified

There wasn't a lot of communication or a way to track or check into my order. Then is says my ordered shipped one day, and you're the next state over. However, I won't get my order for another 18-20 d... See more

Company replied

Rated 5 out of 5 stars
Verified

My Hedgeapple experience was fabulous! The chair I had my heart set on was not available any longer. Hedgeapple employees helped me find some thing very similar, helped me save with an amazing coupon... See more

Company replied

Rated 5 out of 5 stars
Verified

Customer service was very helpful when I ordered my rug. The rug was delivered sooner than anticipated and is beautiful.

Company replied

Rated 4 out of 5 stars
Verified

Delivery company they used was horrible. They had to reschedule after waiting weeks then it was delivered at 830pm due to a truck problem. Cabinet was packaged well and is beautiful. But I would t... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolutely a great experience working with Hedgeapple! I was very insured of ordering my lighting on line. I choose Hedgeapple and I am so pleased I did. I had a few hiccups, and dealt with Megan Reet... See more

Company replied

Rated 5 out of 5 stars
Verified

Browsing and buying is so easy. My Four Hands Kelden coffee table was delivered timely with white glove service! Delivery guys were prompt and courteous, placed the table exactly where I wanted it,... See more

Rated 5 out of 5 stars
Verified

Your staff is amazing! I ordered pillows that arrived on time, they were packaged nicely and every time I called a real person anwered all my questions. Another company had my money for six months and... See more

Rated 5 out of 5 stars
Verified

I purchased a small flower pot that unfortunately arrived broken, through no fault of the team at Headgeappls. Amber was quick and helpful getting a replacement ordered, which arrived soon in safe con... See more

Rated 5 out of 5 stars
Verified

Quality furniture; Great price! I bought a beautiful console online (also sold at major retailer for much more $). The shipping was fast, free and customer service was lovely. I will definitely buy fr... See more

Rated 5 out of 5 stars

I discovered HedgeApple completely by chance through a Google Sponsored ad. The great price of the piece that I was in search of caught my eye, so I researched this company. I liked that they had a st... See more

Company replied

Rated 5 out of 5 stars

I have ordered 8 or 9 items from Hedgeapple over the last year, most recent order arrived this month, and my experience with the products, the shipping, delivery and the customer service has just been... See more

Rated 4 out of 5 stars
Verified

The dresser top was not attached…this was found after it was unboxed…delivery people had left Update…Hedgeapple contacted me and has fixed the issue…very prompt and very courteous handling this issu... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a beautiful chandelier at a good price and the whole encounter was great from start to finish. The customer service was also excellent as there was an error on the website but the store hono... See more

Company replied

Rated 5 out of 5 stars
Verified

High reviews on line and trustpilot rated high as well. This was my first purchase and will not be my last. The first item came damaged and the response from this company was very quick and VERY easy.... See more

Company replied

Rated 5 out of 5 stars
Verified

Very happy with my purchase! The product was delivered timely and as advertised. I was not familiar with Hedgeapple prior to this experience and I am now able to say firsthand that this provider is... See more

Rated 5 out of 5 stars
Verified

Sometimes it's scary to order furniture from a company you have not heard of. I will say that this company is absolutely excellent in all ways. My item arrived early as I requested, packed absolutely... See more

Company replied

Rated 5 out of 5 stars
Verified

I had a very positive experience with this company. I ordered a sofa and it arrived very well packaged. I received updates from the logistics company who delivered it and they were very professional.... See more

Rated 3 out of 5 stars
Verified

Normally, I have found that publicly available sales discounts can be applied on top of trade discounts for my clients. This was not the case at Hedgeapple which was disappointing.

Company replied

Rated 5 out of 5 stars

Absolutely loved the bedroom furniture from Hedgeapple! The designs are so unique and well-crafted. They truly bring a warm and cozy vibe to my space. Highly recommend!

Company replied

Rated 5 out of 5 stars
Verified

I found a lamp with you which was $40 cheaper than all other sites for the exact same lamp. Plus none of the other sites had information on how the shade attached as I planned to change out the shade... See more

Rated 5 out of 5 stars
Verified

Angie was wonderful to work with. She listened to what I was needing and helped me find the perfect piece for my home. I’m looking forward to having her help me choose accent and wall decor. She wi... See more

Company replied

Rated 5 out of 5 stars
Verified

Fast, efficient service with clear communication. I'm very pleased and impressed that they got me a table that was quickly sold out. Thank you Hedge Apple.

Company replied

Rated 4 out of 5 stars
Verified

It's a nice, solid piece, delivered on time and well packed. The grey-blue color is very pretty, and just what I was looking for. However, I wasn't so crazy about the brown smudges. I suppose that the... See more

Rated 5 out of 5 stars
Verified

My kitchen table was packaged well, and was beautiful and in perfect condition. I could not be happier with Hedge Apple. Will order again

Rated 3 out of 5 stars
Verified

Love your products - but trying to return items I had to send several reminders - But, thank you for sending shipping labels

Company replied

Rated 5 out of 5 stars
Verified

The product I purchased came quickly, packaged well, and much better price than any other site. The customer service department was impressive and very responsive to my many questions.

Rated 5 out of 5 stars
Verified

The product I ordered would have cost $100 on pottery barn with shipping while here I only paid $50 total for everything. Item was authentic. Delivery was free and extremely quick.

Company replied

Rated 5 out of 5 stars
Verified

This was my first order from this company. Order shipped quickly and was received faster than I anticipated. The item far exceeded my expectations. Love it.

Rated 5 out of 5 stars
Verified

We got our coffee table on time as they promised when we placed the order. First experience and I definitely recommend them.

Rated 5 out of 5 stars
Verified

I purchase this beautiful linear chandelier for my dining room and it looks gorgeous. Good quality it was everything I expected.

Rated 5 out of 5 stars
Verified

Fantastic personal attention both online and in the local Hedge Apple Store! Quality and stylish furniture and decor - we’ll definitely be shopping here again,

Company replied

Rated 5 out of 5 stars
Verified

Great price, the light arrived ahead of schedule, and looks beautiful!

Company replied

Rated 5 out of 5 stars
Verified

Angie is wonderful. Great customer service. Even price matched with a major competitor in the KC area.

Rated 5 out of 5 stars
Verified

Megan was terrific and helped me with a purchase. Great customer service. I will shop Hedgeapple again.

Rated 5 out of 5 stars
Verified

Amazing as usual. Great price. Fantastic product. Super fast delivery and packaged perfectly. I would highly recommend purchasing from Hedgeapple

Rated 5 out of 5 stars
Verified

I had never used Hedgeapple before and was very pleased with the promptness of the delivery of the item I ordered.

Rated 5 out of 5 stars
Verified

The vanity stool was just what I was looking for; it fits perfectly in the area and looks great! Good quality, a little heavy, but design wise I love it!

Company replied

Rated 5 out of 5 stars
Verified

Easy or ordering, Product arrived on time and in good condition. Just as described!

Rated 4 out of 5 stars
Verified

This is the same lamp I purchased from another company. I wanted to have one on each side of my sofa. The lamp from Hedgeapple had quite a few loose parts that needed to be tightened.

Company replied

Rated 5 out of 5 stars
Verified

Best price and quick shipping/delivery! Love my chairs and would buy from Hedgeapple again!

Company replied

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Company details

  1. #81 of 156 best companies in Furniture Store
  2. #11 of 36 best companies in Bedroom Furniture Store
  3. #44 of 89 best companies in Decoration and Interior Design Store
  4. #2 of 4 best companies in Furniture Wholesaler

About Hedgeapple

Written by the company

HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.

From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.

We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

206 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Impressed with this company!

Customer service was very helpful when I ordered my rug. The rug was delivered sooner than anticipated and is beautiful.

July 22, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you so much for leaving us a review! I'm thrilled that you love your new rug, please come back and shop with us again soon!

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Great Experience All Around

I recently had a really negative experience with another small high-end furniture store, trying to purchase the same rug. Incredibly long time to ship, disingenuous return policy, etc. After that nightmare, purchased the same rug from Hedgeapple at a better price (best price I could find online) and the rug was at my door within a few days. I even forgot to input my welcome code discount, and customer service quickly and kindly applied it. Just a great experience all around and will definitely be shopping here again.

July 30, 2025
Hedgeapple logo

Reply from Hedgeapple

We’re so glad you found us after that frustrating experience elsewhere. It means a lot to hear that our pricing, fast shipping, and customer service made such a difference for you. We’ll be here whenever you’re ready for your next piece!

The HedgeApple Team

Rated 5 out of 5 stars
Verified

Your website was very easy to navigate…

Your website was very easy to navigate and checkout was quick. I had an issue with a discount code and emailed you guys. The issue was addressed immediately.

August 6, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you so much for your review! I'm thrilled to hear you had a great experience so far. Please reach out to us if you ever need anything and we hope you love your new lamp!

- The HedgeApple Team

Rated 1 out of 5 stars
Verified

Shipping time is not as indicated when…

Shipping time is not as indicated when checking was advised 7-10 days it’s been a month! No one can give me an answer on where my sofa is!

July 6, 2025
Hedgeapple logo

Reply from Hedgeapple

Hey Brenda,

I'm sorry to hear about any frustration regarding the lead-time and shipping time on your order for the Moe's Roman L Shaped Sectional. I do see here that your order has shipped with our freight carrier (AIT) and is confirmed picked up as of 07/23. Our "7-10 days shipping times" listed on the website start once the item has been picked up.

I do see here that it may have taken a bit longer than original reported for the order to get out the door from our warehouse and for that I sincerely apologize.

I will have one of our team members attempt to call you now to ensure you have all the necessary information.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Great price

Great price, the light arrived ahead of schedule, and looks beautiful!

July 1, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you for leaving us a review Barbara! We hope you love the new Pendant Light for many years to come.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Hedgeapple exceeded all of my expectations!

My experience with Hedgeapple was first rate! I have never purchased anything from them and I had a bad experience with another small furniture company, so I was a little hesitant. But I am happy to report Hedgeapple exceeded my expectations in every way! I love my new table and it was easy to set up White Glove delivery service. Thank you!

June 23, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you so much for giving us a chance, especially after a less‑than‑great experience elsewhere. We’re thrilled to hear that everything from the White Glove delivery to your new table exceeded your expectations. Enjoy your table for years to come!

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

The rug was not is stock

The rug was not is stock. We had the option of cancelling the order and getting a refund or waiting for it to come in.There was good communication regarding the status of the rug. It arrived a bit earlier than predicted and it is perfect on our deck

June 5, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you for sharing your experience! We appreciate your patience while the rug was out of stock, and we’re glad our updates kept you in the loop. It’s great to hear it arrived sooner than expected and looks perfect on your deck.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Great Company

Truly one of the best companies I’ve ever dealt with. An actual person answers your call each & every time & they are so nice, professional & a pleasure to deal with. In addition they always answer any questions you might have. Their return policy is the best & they ship free. A company who you can trust, which is hard to come by today.

June 12, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you so much for the kind words Marlyn! We work hard to make everything—from shipping to returns—as smooth and transparent as possible. Thanks again for your trust in us!

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Great Customer Service

Our mirror arrived damaged. However, Hedgeapple was responsive and quickly replaced the mirror!

May 23, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you for letting us know. We’re sorry the mirror arrived damaged, but we’re glad our team was able to get a replacement to you quickly. Enjoy your new mirror!

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Quality product

Purchased product off website. Accurate description, quality product, timely delivery.

May 19, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you for your feedback! We’re glad the product matched the description, arrived on time, and met your expectations for quality.

- The HedgeApple Team

Rated 1 out of 5 stars
Verified

I bought the teal planter

I bought the teal planter, they sent what they had in stock, the blue planter…

May 18, 2025
Hedgeapple logo

Reply from Hedgeapple

Hey James,

I'm very sorry to hear the item received was not what you were hoping for. I did confirm with our warehouse that the correct SKU was shipped. However, if it's not the right fit or doesn't match expectations, we would be happy to process a return for you. Please reach out to our team and provide us with pictures of what you received so we can get the claim and return going right away.

- The HedgeApple Team

Rated 5 out of 5 stars

Absolutely loved the bedroom furniture…

Absolutely loved the bedroom furniture from Hedgeapple! The designs are so unique and well-crafted. They truly bring a warm and cozy vibe to my space. Highly recommend!

February 1, 2025
Unprompted review
Hedgeapple logo

Reply from Hedgeapple

Thank you so much Craig—we’re thrilled to hear you’re loving the furniture! It’s awesome to know it brought that cozy, warm feel to your space.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

No Wait List for Me!

Fast, efficient service with clear communication. I'm very pleased and impressed that they got me a table that was quickly sold out. Thank you Hedge Apple.

April 28, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you so much—we’re really happy we could get you the table in time! Appreciate the kind words and your support.


- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Very Happy

Good communication, product shipped on time, good price, quality excellent condition

April 20, 2025
Hedgeapple logo

Reply from Hedgeapple

Thank you for your review! We’re glad to hear everything met your expectations. We appreciate your business and hope to work with you again soon.

- The HedgeApple Team

Rated 5 out of 5 stars
Verified

Great Service from the Hedgeapple Team

I purchased a small flower pot that unfortunately arrived broken, through no fault of the team at Headgeappls. Amber was quick and helpful getting a replacement ordered, which arrived soon in safe condition. Many thanks to the team for the quick turnaround and excellent customer service.

April 14, 2025

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