POVISON.COM Reviews 683

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish designs of the furniture, noting that the products often exceed expectations set by website images. People appreciate the careful packaging that prevents damage during shipping, and many highlight the ease of assembly, with some items even arriving pre-assembled. Consumers are particularly impressed with the scratch and stain resistance of certain pieces, making them ideal for households with pets. Consumers report positive experiences with the delivery service, often mentioning courteous and helpful drivers. The excellent customer service team is also frequently commended for their prompt and professional responses to inquiries and issues. While some reviewers mention occasional delays in delivery or issues with order alignment, they generally express satisfaction with the company's efforts to resolve these problems.

Based on these reviews

Rated 4 out of 5 stars
Verified

Provison has many beautiful items to choose from & offers white glove delivery with installation which I opted to do. The installer damaged the cabinet when trying to put legs on. I didn't notice till... See more

Company replied

Rated 4 out of 5 stars

You need a link to set-up a new account only. The signin/create link probably works well after setting up an account but it does not help create an account. Please make it easy to“Create” an accoun... See more

Company replied

Rated 4 out of 5 stars

I was very interested in your expandable table but found that the pictures did not show the different stone colors very well. It was difficult to actually see the top of the table. Another photo from... See more

Company replied

Rated 4 out of 5 stars
Verified

Console table delivered without even a scratch on it. Happy with purchase. Delivery took way too long. Not sure if I would order from Povision again for that reason .

Rated 5 out of 5 stars
Verified

I’m sitting on my beautiful coach, now. It’s very comfortable and I love the fact that I can adjust the seat backs. I when I’m alone, I sprawl across the entire couch. When I have guests, we sit up l... See more

Rated 5 out of 5 stars
Verified

Typically when I’ve ordered furniture it takes a couple weeks if not months to come and my media stand came in a few days! I was on vacation and actually had to have my neighbors move it to my garage... See more

Rated 5 out of 5 stars
Verified

For a furniture company that has no bricks & mortar store it’s always a risk. Especially, a Chinese company. That said our wood credenza with stone top came perfectly packaged and on time. No tariffs... See more

Rated 5 out of 5 stars
Verified

We ordered a console. When it arrived we were blown away by the quality & style. Far better than what the website pictures could capture. The product arrived in the most secure shipping packing I've... See more

Rated 5 out of 5 stars

What's great is that you have varied types of products, not the same as every online store. You also have many different promotions. Those sales, I'm sure you know, generally result in enough savings... See more

Rated 5 out of 5 stars
Verified

I was able to do my research on the company and read reviews. The pictures and videos were very helpful from actual consumers. My table is gorgeous and I am very happy with my purchase. Product was in... See more

Rated 5 out of 5 stars
Verified

The product is everything promised in the pictures. The shipping and customer service are top notch as well. We will use Povison again!!! Great company!

Rated 5 out of 5 stars

We were very interseted with a new design stone table but not sure about the exact size and color. So we contacted Povison customer center and from that day we had very nice and smart follow-up till t... See more

Rated 5 out of 5 stars

After searching for quite a while for a new TV stand (entertainment unit) we finally found the "VISION - Mid-Century Modern TV Stand" on Povison's site which looked like like the perfect fit. I'm alwa... See more

Rated 5 out of 5 stars

I purchased on-line a black floating TV stand. The item was shipped to France respecting the lead time announced and delivered without problem by a local carrier. Good quality product, carefully pac... See more

Rated 5 out of 5 stars

Great experience!! I ordered a table but once it arrived, realized I should have gone with bigger option. When I contacted customer service they were right on it. Email responses less than 24 hours wi... See more

Rated 5 out of 5 stars

Great modern furniture at a great price. You won’t see these styles anywhere else. I bought a dining table and I was very impressed with how well packaged in wooden crates it came in. I also bought 6... See more

Rated 5 out of 5 stars

I bought a 47 inch table for our kitchen from Povison. The table was listed as having Pandora top and bronze base. It is elegant, chic, and has gotten me a lot of compliments. I highly recommend this... See more

Rated 5 out of 5 stars
Verified

Furniture is very high quality. I was pleasantly surprised! The delivery took awhile but when delivered, drivers were courteous and on time. They even brought the 4 large boxes into my dining room for... See more

Rated 5 out of 5 stars

I love the appearance. Modern and slightly retro. The re is a nice “grain” appearance on the black, much nicer than my black Yamaha piano. Metropolitan delivered the box to my living room. It was very... See more

Rated 5 out of 5 stars
Verified

Very impressed. Furniture looks even better than pictured. Very high quality and awesome that it was pre-assembled. Can tell from the construction everything is well made and packaged well. I was a... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing furniture. It is holding up to its claims regarding scratch resistance, with 3 adult cats that are not declawed. Stain resistant? Yup. Spilled salsa on it the first day and just wiped it o... See more

Rated 5 out of 5 stars
Verified

The table and chairs are the perfect complement to our open kitchen, nook and family room. The scintered stone top is simply beautiful. I’m so glad I came across this product! Although the shipping wa... See more

Rated 5 out of 5 stars

Your descriptions and website and picture are very simple and easy to navigate. Your page is well organized and clean and neat in displaying your products, ideas, pictures, details, specs etc. Well d... See more

Rated 5 out of 5 stars

We’re very happy with the table we purchased from Povison. We had a problem with the alignment between the halves of the circular table and the leaf that makes it extendable. I contacted their custome... See more

Company replied

Rated 5 out of 5 stars
Verified

This is the 2nd TV stand I have purchased from Povision and I couldn't be more pleased. They are both very sturdy cabinets made of high quality wood and are both unique, stunning pieces of art. The... See more

Rated 5 out of 5 stars
Verified

Great product design help, professional delivery and set up, good price point and happy with quality.

Rated 5 out of 5 stars
Verified

The quality of your products and excellent customer service. Initially when I called to inquiry about products and my order, no one was answering the phone. I reached out to your chat team and informe... See more

Rated 5 out of 5 stars
Verified

Excellent TV stand, looks better in reality than in the photo, so I do not take pictures. The quality of the product is excellent. Conclusion: I am satisfied with the quality of the furniture, custome... See more

Rated 3 out of 5 stars

After their great reviews I decided to buy a bed that looked gorgeous online. Got good reviews. Then the bed arrives and this is a $1300 bed Plus $200 assembly fee so over $1500 and when the bed arr... See more

Company replied

Rated 4 out of 5 stars
Verified

I love the pieces I purchased. I’m still waiting on an end table I ordered quite a while ago. The only thing I could suggest would be to get the orders out to the customers in a more timely fashio... See more

Rated 5 out of 5 stars
Verified

We really love the furniture, it's everything that they said it is, it is definitely liquid resistant, and cat claw resistant. Our cat has already tested it out, all in all, so far holding up nicely

Rated 5 out of 5 stars
Verified

My table and chairs were packed beautifully . No damage ! The. Set us perfect for my porch and the table is easily wiped clean and requires no Maintenance.

Rated 5 out of 5 stars
Verified

Beautiful piece packaged so well that not a single bit was scratched. The delivery was fast and professional. Thank you for such a wonderful experience!

Rated 5 out of 5 stars
Verified

Povison helped me schedule my delivery at my best available date. Their staff was responsive and communicative with my emails.

Rated 5 out of 5 stars
Verified

The modern round coffee table from Povision has been an excellent addition to our family room. The online ordering and delivery process was seamless and easy!

Rated 5 out of 5 stars
Redirected

The whole experience with this company was great. Placing our order, receiving updates, delivery, packaging, to easy instillation. Great quality of product. Highly recommended. Thanks Povison

Rated 5 out of 5 stars

I recently purchased a dining table from Povison. It had a large metal base and a stone top so it was very heavy. lt was also really expensive so I was pretty apprehensive about purchasing such an... See more

Rated 5 out of 5 stars

I ordered an extendable island table with a sintered stone top. It is stunning and makes my kitchen so much more comfortable and substantial. I was skeptical about ordering online from a site I had... See more

Rated 5 out of 5 stars
Verified

My order arrived within a week and exceeded expectations. The piece is stylish, beautifully made, and came ready to use—no assembly required. It fits perfectly in my 15 x 18 living room, adding just... See more

Rated 5 out of 5 stars

I bought the Modern TV lowboard for projector. I have to say that I am very satisfied. The furniture looks exactly like the pictures. It is well made and functional. Ideal for my laser TV. The deliver... See more

Rated 5 out of 5 stars

I was pleasantly surprised with the quality of the item [Minimalist Floating TV Stand] we purchased. The console looks and feels like a high-end piece of furniture. When it was first delivered, I was... See more

Rated 5 out of 5 stars

This is one of the most beautiful companies that I have ever met. Customer service is excellent. On each your question or request you can get answer in very short time and in very professional way. T... See more

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Company details

  1. #3 of 7 best companies in Furniture Maker
  2. #16 of 36 best companies in Bedroom Furniture Store
  3. #8 of 15 best companies in Furniture Manufacturer
  4. #88 of 156 best companies in Furniture Store
  5. #12 of 24 best companies in Living Room Furniture Store
  6. #1 of 3 best companies in Sofa Store

About POVISON.COM

Written by the company

POVISON was established in the United States in 2020, with branches in California, Texas, Georgia, New Jersey, and Guangzhou. Meanwhile, Povison has a huge online selection that puts our collections at your fingertips no matter where you are. Hundreds of millions of exposures have been accumulated on various media platforms, covering consumers from many countries.

The brand is committed to providing high-quality products, unique designs, and timeless styles to half the world's families. POVISON firmly believes that quality never goes out of style. Furniture should be sustainably sourced, thoughtfully designed, and timeless. Today, we partner with artisans worldwide who share a vision: to create heirloom-quality furniture that brings the aesthetics of life to half the world's homes.

POVISON is inspired by Power Vision, implying that the development of the brand will always be based on a global perspective, and it can bring users a more powerful visual experience from products to packaging. The brand insists on being user-centered, and we listen to users' voices through social media and customer service throughout the day.

Shop Here:

TV Stands
Coffee Tables
Dining Tables
Dining Chairs
Bedroom Furniture
All Sales & Deals

POVISON: READY TO LIVE IN

Written by the company

From the second it arrives at your door and is meticulously arranged in your space, our furniture is ready for you to fully immerse yourself in. Our slogan stands to this testament: no hassle, no fuss, and no time spent waiting for that first test run. Just pure living in the moment alongside your new piece of art.
We firmly believes that quality never goes out of style. Furniture should be sustainably sourced, thoughtfully designed, and timeless. Meanwhile, POVISON insists on being user-centered, and we listen to users' voices through social media and customer service throughout the day.
You can find us on:
www.povison.com
us.povison.com
ca.povison.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

683 reviews

5-star
4-star
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2-star
1-star

Replied to 91% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Happy Return Customer

This was the 2nd purchase I made with this company, and I’d never ordered big pieces of furniture from an online company before. Their service is second to none and the pieces are high quality. I first ordered a coffee table with a sintered stone top. Highly recommend. Sturdy, beautiful and easy to clean. The tv stand was second and it is by far one of the most unique pieces in my house. The stand seemed to be pictured a bit closer to having a sort of white colored surface on the front, but when I received it it feels more like a brushed metallic material with a sort of modern but antique type look to it and it certainly looks beautiful because the colors can look different in different light. I actually like it even better than it was pictured. They take great care in their packaging and the tv stand came already put together, just had to attach the legs and take it out of the box. All in all a top notch experience with this company, and they deliver on their promises. My coffee table top initially came in and was cracked all the way across. I sent them pictures of the damage and a replacement top was on the way and in my home in less than two weeks. If I could give more than 5 stars I would. Very good company. You won’t be disappointed.

October 13, 2025
Rated 1 out of 5 stars

I have had a terrible experience with…

I have had a terrible experience with Povison. I ordered 2 cabinets 6 months ago. One of them was damaged so they arranged for a replacement. The replacement is the wrong color so I have to get ANOTHER REPLACEMENT. Now they are insisting that I am responsible for repackaging the $1,000 plus cabinet even though I can’t lift the cabinet on my own and don’t have all of the original packaging. I have asked them to please send a carrier to pick it up and package it for shipping but they keep telling me it’s my responsibility and that I need to hire someone to pack it!!! I’m absolutely furious at their complete and utter lack of effective customer service and that they have put the responsibility for packaging the cabinet on me even though it was THEIR MISTAKE. I will never purchase anything from them again. The furniture is cheaply made too. One of the legs on the other cabinet broke off because it’s only attached to MDF board and totally weak.

October 6, 2025
Unprompted review
POVISON.COM logo

Reply from POVISON.COM

Thank you for your feedback. After checking, the case has been resolved. We have picked up the wrong cabinet. And we are glad to learn that the correct new cabinet has arrived and is in good condition.

Rated 5 out of 5 stars
Verified

I love this couch!

I’m sitting on my beautiful coach, now. It’s very comfortable and I love the fact that I can adjust the seat backs. I when I’m alone, I sprawl across the entire couch. When I have guests, we sit up like normal humans.
I received my couch on time and it was delivered by professionals. I recommend Povison.

September 23, 2025
Rated 5 out of 5 stars
Verified

Quick shipping

Typically when I’ve ordered furniture it takes a couple weeks if not months to come and my media stand came in a few days! I was on vacation and actually had to have my neighbors move it to my garage haha. Came fully assembled and it feels very high quality. We got the 95” console to go under our 85” tv and it’s the perfect proportion

September 10, 2025
Rated 5 out of 5 stars
Verified

Exactly as Promised – Style, Quality, and Elegance!

My order arrived within a week and exceeded expectations. The piece is stylish, beautifully made, and came ready to use—no assembly required. It fits perfectly in my 15 x 18 living room, adding just the right touch of elegance.

Customer service was outstanding: the team was responsive, accommodating, and made the entire process smooth. I honestly don’t understand the few negative reviews out there—my experience with Povison was nothing but positive. Highly recommend!

September 23, 2025
Rated 4 out of 5 stars
Verified

I love the pieces I purchased

I love the pieces I purchased. I’m still waiting on an end table I ordered quite a while ago.
The only thing I could suggest would be to get the orders out to the customers in a more timely fashion.

September 11, 2025
Rated 1 out of 5 stars

Bad service

I want return the coffee table because FedEx broke the table top and I have to wait another 12-14weeks is unacceptable. Call customer service and they say need to respond email. I email and no response. Purchase in July 1st and now still don't receive the whole coffee table set. I just want my refund back!

September 17, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Gorgeous!

I was able to do my research on the company and read reviews. The pictures and videos were very helpful from actual consumers. My table is gorgeous and I am very happy with my purchase. Product was in perfect condition without and damages and just brightens up my room!

September 10, 2025
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

I am extremely disappointed with POVISION’s customer service. I placed an order about two weeks ago and decided to call to check on the delivery date. Unfortunately, the representative I spoke with was very rude and unprofessional, making unnecessary slick remarks while I was simply trying to find out when my product would arrive.

After a long and frustrating conversation, I was told my order would be delivered on the 22nd. However, today is the 23rd and my product still hasn’t arrived. When I called again to ask for an update, I was told my order was still processing. This makes no sense—why would an order still be processing if it was promised to arrive yesterday?

Overall, the lack of professionalism, poor communication, and failure to deliver on time has left me very unsatisfied. I would not recommend ordering from POVISION based on my experience.

August 23, 2025
Unprompted review
POVISON.COM logo

Reply from POVISON.COM

Updated on 27 August:
We’re very sorry to hear about your experience and truly understand your frustration. We are currently reviewing the details of your order and the call you mentioned, and we’ve also tried reaching out to you to better understand the situation but haven’t received a response yet.

Typically, after an order is placed, customers receive an order confirmation email and a shipping notification when the item is dispatched. We want to make sure you received these and clarify the status of your order.

We would greatly appreciate the opportunity to discuss this with you and resolve any issues. Please contact us at your convenience so we can assist and ensure your experience with us improves.

Thank you for your patience and feedback.

Best regards,
Kelvin Lau
Customer Care Manager
POVISON

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