Eureka Ergonomic Reviews 134

I purchased one of their Aero Pro desks back in 2021 and upon moving and setting it up again, my monitors (49 inch curved with a 30 pound arm + a 32 inch monitor) cracked the right table top piece. It... See more

I already own an Eames lounge chair and have it in my home office so when I saw the desk chair I had to give it a shot despite not being an inexpensive gamble. I have to say I am honestly blown away b... See more

Extremely helpful in dealing with my issue and went above and beyond to help. Can't recommend enough and their desks are a quality product, I just happened to be unlucky and ended up with a defective... See more

I have not yet received my item but wanted to share how impressed I am with their customer service. Su has followed up with me many times about the shipment date of my order, an item I purchase... See more

First off, I had my eye on the E70 desk for 4-5 years, but I finally pulled the trigger & couldn’t be happier that I did. The product is of great quality & even though I had a problem with the wood to... See more

I love my new chair from Eureka Ergonomic! It's comfortable, stylish and it's easy to see it's made of higher quality materials. Customer Service was quick to respond and helped the purchase go throu... See more

I bought Eureka Ergonomic gaming chair for myself. The seat cushion has better comfy and supportive than old one. The tilt angle adjusts so neatly, giving me just the right kind of support whether I'm... See more

I spend more time working from home these days, so upgrading my home office has became a priority. The need for a comfortable, versatile desk, led me to Eureka Ergonomic. Given the limitations of m... See more

I gave my experience a 4 only because fed x lost part of my shipment and it took about 10 days longer to have the remainder reshipped. My experience with SU in customer service was great though, alway... See more

Erika was "spot on" with her dealings with me....she sized up my situation quickly and was in communication with me throughout. The follow through and the delivery of my "solution" was done in very p... See more

Customer service was fantastic! We had a slight issue with our installation because we were given the wrong size screws. Long story short...our glass tops cracked. Support worked with us for about a w... See more

I received a footstool within a day or two of my order. I thought I was following the instructions to assemble it but found it wasn't working. I reached out to tech support and learned that I had ass... See more

The keyboard tray on my desk stopped working bc a bearing popped out. The company was super responsive and sent us the replacement part for free! very good service

I was a little weary at first because the price was a little much for me but I must say their customer service and the quality for that matter are top notch. When I first received my desk, the table t... See more

I had issues with the chair backrest just randomly collapsing and dropping to its lowest point. Fortunately, I bought it on Amazon! I wrote a product review, and an Eureka employee said I shoul... See more

Not only was the desk exactly what I was looking for, the customer service was amazing. I know things happen as I had two issues with the desk. I was able to reach customer service, provide evidence o... See more

I bought a gaming desk for my adult son 2 years ago, my experience with the representative was at that time such that ... ***2 years later*** .... I remembered her name (Erika) and asked for her when... See more

I got a little stuck during assembly and had a quick question. I was so impressed with how prompt and helpful the customer service team was.

The cable management system is fantastic! It does a great job of keeping my whole workspace looking clean and tidy.

I needed a little help with the height adjustment, and the support team sent over a clear setup video right away.

Su was very responsive and helpful from the customer support standpoint.

My desk is absolutely amazing, exactly as advertised, and I cannot say enough good things about customer support. One of my cabinets came with a scratch it in, and they were quick to replace it and ma... See more

I had an issue with one part, but support was excellent and sent a replacement right away - the desk looks amazing!

My new executive chair is just what I was looking for - it's stylish and stays comfortable even after a long day of work.

The Curio Cabinet with Adjustable Shelves was promptly shipped and arrived in a timely manner. I'm giving 4 stars for the quality of the item and 5 stars for the excellent customer service I received.... See more

I wasn't sure how to install my monitor arm, but the support team got back to me right away with clear instructions.

One of my drawers was a bit sticky, but the support team sent over a helpful video, and now it's working much better - a quick and easy fix!