I purchased the Novis Series XL and the packaging was fine and assembly was quick and pretty easy.I did also purchase the lumbar support cushion but wasn't too much of a fan of it.They were a little s... See more

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Review summary
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Company details
- #106 of 156 best companies in Furniture Store
- #68 of 111 best companies in Electronics Store
- #9 of 15 best companies in Furniture Manufacturer
- #9 of 17 best companies in Office Furniture Store
- #41 of 56 best companies in Video Game Store
Written by the company
In 2007, we started out with a name and belief inspired by the Spanish expression Anda which means “go on”, delivering the best chairs, desks, and accessories that exceed user expectations. Since then, we have kept pushing the boundaries in ergonomic design and innovation, to make ergonomic lifestyles accessible for everyone. With 17 years of thriving,we’ve grown into a world-leading seating solution brand. As an active force in the esports world, we’ve sponsored over 40 teams across more than 2,000 gaming events. We’ve also teamed up with FlyQuest, Top Esports, NRG, NIP, and other major names in gaming, pop culture, and beyond, presenting exclusive IP editions to fans around the world. With an unwavering commitment to innovation,we’re determined to deliver cutting-edge products with comfort-defining design and features.Stay ahead of the curve with us. Feel free to reach out to our headquarters for further assistance via https://www.andaseat.com/pages/contact-us
Contact info
United States
- sales-support@andaseat.com
- www.andaseat.com
Replied to 96% of negative reviews
Typically replies within 48 hours
No Stickers :(
Great company did a amazing job with shiping handly and the whole experience was great the only thing I would say that could be improved is STICKERS. I wish that the chair would come with stickers lol
AndaSeat customer service is excellent
I ordered a chair from AndaSeat, and their customer service is excellent. Unfortunately, FedEx lost the package. When I contacted FedEx, the customer service team was very vague, responding something like, "Thank you for your experience, we're very sorry to hear that your package didn't arrive." However, when I contacted AndaSeat costumer service, explained the situation, and provided proof of the lost package, they responded immediately and sent the chair via expedited shipping. I'm eagerly awaiting this chair and want to open the package. I'll update my review of the chair itself a little later.
Poor quality
Bought a Dark Knight Premium Gaming Style Office Chair from Costco.ca. It was advertised as leather in the listing at the time. After a year, the leather began splitting and scratching your legs. Turns out it was fake leather, and poorly made. I am so thankful for Costco's return policy.
I purchased the Novis Series XL and the…
I purchased the Novis Series XL and the packaging was fine and assembly was quick and pretty easy.I did also purchase the lumbar support cushion but wasn't too much of a fan of it.They were a little slow to reach back out to me about it but they promised to send me a head support pillow which to be honest im more of a fan of that anyway.Other than that pretty good chair.
Satisfactory Experience Overall
Initially I felt a little misled when I went to buy my chair through a link from one of AndaSeat's videos. This was because the armrests on the chair in the video didn't match what was linked in the description. I really appreciate the way AndaSeat handled this situation though. I was sent a new pair of the desired armrests and was informed that the link had been corrected. I'm satisfied with the service I received.
I really love this chair
I really love this chair. It is so comfortable and has great back support. I’m very pleased with my purchase!
Building it was a great experience and…
Building it was a great experience and it is very comfortable with the liner fabric as well as it being very sturdy. No creaking noises when sitting or getting up and love the magnetic pillow!!
Opted for the X-Air Pro
I fell in love with the orange Kaiser. Since I live i n Florida I went with the vented X-air Pro. Very happy with. 1st seat ever that doesn't bottom out my bum. I am 215lbs. This works great.
My only beef is I wish it had the heavy duty lockable armrests.
This is the only decent big chair I've found…
This is the only decent seat i've found that was big enough to fit me. The last one only lasted 4 years, disappointing. But still couldn't find anything to compare.
Chair was stuck in a warehouse for 11…
Chair was stuck in a warehouse for 11 days and never moved, til I just canceled. Customer service barely replied until I sent 5 emails. Nobody answers their phone line.

Reply from AndaSeat
Quality Product, Great value, holds my big build.
Quick shipping, well-packaged, and surprisingly solid quality. Great value—honestly nothing negative to say at this price point. I already own a Titan EVO XL in my office and love it, but I wanted something more budget-friendly for my gaming room. This model fit perfectly since I don’t really need the head pillow or extra lumbar support. Glad I gave it a shot.
Great product
Second seat bought through AndaSeat and no complaints. Everything went smooth as usual. Great product.
Really love these chairs
Really love these chairs. They're comfortable, adjustable, and the arm rest mobility lets me constantly tweak to my comfort. As someone who tends to sit in odd positions, it's really a totally unique chair experience.
Don’t think you’re going to find a promo code more than the first time order discount. Value is debatable
It’s a nice chair. Packaging and assembly were great. It is well built, only time will tell if it’s actually worth the $500 price tag. There are similar quality chairs for less but they don’t have the warranty
Your people in service went above and…
Your people in service went above and beyond to replace the arm of my chair. Even though it was out of warranty they still helped me to get it replaced.
Communication and shipping information…
Communication and shipping information was regular and correct. The item received was in excellent shape and instructions for putting it together was good. We were missing a piece and the communication online solve the problem after several emails.
Incredibly comfortable
Incredibly comfortable . It has been really hard to find a comfortable reasonably priced chair and this one absolutely fit the bill
I Dont usually leave reviews…
I Dont usually leave reviews but This chair is absolutely amazing!! Very adjustable and comfortable! Impulse recommend it to anyone I got the Kaiser 4 Xl. Absolutely perfect!
Great chair
Great chair! Good build quality, comfortable, fixed my back pain! The fabric is lovely, and the adjustable lumbar support a nice addition. I also appreciate how you can rotate the armrests all the way around, accommodating different sitting positions.
Almost two years into using my Kaiser 3…
Almost two years into using my Kaiser 3 and it’s still the the most comfortable seat in the house. I’ve had back problems most of my life and the comfort and functionality of this chair is just tops. Will definitely be sticking with AndaSeat moving forward.
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