Excellent response to an issue I created.
I received a footstool within a day or two of my order. I thought I was following the instructions to assemble it but found it wasn't working. I reached out to tech support and learned that I had assembled it incorrectly and had damaged it in the process. They immediately sent me what I needed to make it work, and were gracious about it. Super service and I love the product.
January 22, 2025
Unprompted review