Eaton Home Improvements Reviews 243

Our new composite front door was bought. We had excellent service from a polite, competent, and diligent crew (Matty and Anthony) from beginning to end. I'm so amazed. They even hoovered outside the front door left no mess. We highly recommend Eaton Home and would definitely use them for any future projects.

Excellent communication at all times. All of the scheduled work was completed on time. In fact, rescheduling enabled some to be completed even sooner. superb guidance from the salesperson and the surveyor, as well as superb work by the installer, Anthony. Overall, I'm really pleased with the outcome. It was money well spent for a wonderful product and excellent service.

Since its installation, the rooms have been significantly warmer, and any noise that has come through has been greatly decreased. Overall, we are really satisfied with Easton Homes and their product.

We were replacing windows that had been in place for over 25 years and were extremely satisfied with how the installers Matty and Anthony handled the job. They were kind, helpful, and hardworking, and they left the work areas clean and tidy.

The new windows look fantastic; excellent product. And the fitting team was fantastic - they worked all day to do the job, were very polite and professional, made sure we were delighted, and made us laugh!Thank you for providing such excellent service.

We have just had our windows fitted by Eaton home inprovements over the moon with the windows . The fitters were very polite and there work was to a high standard overall fantastic job
Would definatley recomend Eaton
Thank you guys

I was a hesitant to commit to a double glazing company but couldn’t delay it no more. Eaton was an easy a no brainier. I was abit apprehensive with the installation but Emma reassured every step of the way. The installation took two days and was completed to perfection. I am writing this review after a month because I’m a interior designer and a perfectionist I wanted everything done correctly and Mattie and his colleagues were amazing I will definitely be using Eaton services in the future again.

Most professional company. My Bi-folding door looks stunning. My door is very sturdy and cost a reasonable price.
No mess was left behind for me to clean up. They used materials not to ruin my carpets, always wore foot covers when inside my home.
Thank you, once again will be using you guys in the future.

This Company I cannot praise enough! I wanted to have installed aluminium 20s style windows which are not the most common windows people purchase. Nevertheless the company sourced a really good quality window manufacturer that perfectly met my design requirements. The company kept me informed throughout the initial enquiry right through to installation. After completion the company followed up to ensure everything was completed satisfactorily. The windows are extremely good quality and the fitting was excellent I cannot praise Emma, Mo, or the fitters enough - would strongly recommend Eaton Home Improvements for your windows.

A smooth experience from start to end -from the initial consultation to the installation of the windows and patio door. Impressed with the range of designs, quality, price and the excellent service. Mo was very approachable in case of any queries. Overall really happy with Eaton home improvements and would highly recommend.

Very impressed with the quality and finish of my new windows and patio doors. Would recommend to anyone.

Free quote, good products, ok price, good customer service and professional installer who left no mess and even added some sealant around an additional window not part of the job that another installer hadn't completed properly.

We had our windows and back door installed with Eaton Home Improvements.The price was very reasonable for the quality of the windows.
The quality of the installation was top notch. Matty who fitted them was friendly and professional. Mo was quick at arranging the installation. The service from Emma was fabulous.

What a tremendous company on Eaton homes improvement, i was about to order my bi-fold doors from a third party company in cannock but they went into liquidation.

But i got the number from my sister-in-law for Eaton Homes Improvement for a quotation, and was talking to Emma who is a real asset for the company she is a lovely approachable colleague who made everything flow from start to finish.

Emma then arrange a booking with Mo to start the process for the survey and installation followed by the Anthony (fitter) who came to do a final measurement prior to ordering the doors i was told that it would take around 5 to 6 weeks to order the doors and they always inform me for any delays.

Once the doors has arrived they got in touch with me of when it would be suitable for the installation date which is a real bonus.

Ps: Emma you are a real asset for Eaton Homes Improvement well done and give up the good work.

Excellent and friendly service, what a difference, really pleased, my house looks completely different in a good way. Would highly recommend

I've currently placed an order to get all my windows and doors replaced.

I was initially impressed by Mo's suggestion who came and answered all my queries exceptionally well. I could tell straight away he was honest, straightforward and very helpful with any query I had. I recently had a break in and had to replace my back French doors. Due to the current energy bills going up! I decided to replace all my windows and upgrade the security of my front door too, to help offset any future costs and make the house a bit more eco friendly with A rated doors and Windows.

The sales rep Mo seemed very empathetic and did his best on the price and took his time to give me all the options. I got the impression he is an upright man and actually is trying to help rather than upsell etc.

The surveyor (Matty) came on time and was polite, respectful and conducted all his measurements etc in no time.

I now can't wait for the installation and I will be recommending this company to any friends and family who are looking to replace their windows and doors.

If I could give them 6 stars, I'd give them that with pleasure in terms of my experience so far :)

We have 7 windows installed by Eaton for our new home recently. Emma has been very patient and approachable throughout the process. The team also accommodated our schedule for pre-installation review and even carried out the installation on a Sunday.
The windows are sturdy, covered by 15 years warranty, and we are in the process of arranging post-installation survey from FENSA. The price is reasonable and competitive too.

The only reason we are unable to give 5 stars is due to the standard of cleanliness during installation. Old, dusty and used dust sheets were used to cover our new carpets and no new dust sheets brought for our mattress. It was explained that the company has policy that dust sheets can be used for two projects as the installation work is not too dusty, which we don’t agree as it involves sawing and drilling work, lots of dust produced during the process. The dust sheet is also clearly very dusty and not cleaned (with stains mark) - we doubt it has only be used once.

We can see the team strive to provide the best service so we sincerely hope the policy can be reviewed and avoided in the future.

Excellent aftercare service.

Twice now we have had to contact Eaton, once when the windows were first fitted and one of the clips had slightly moved and the window, with heavy snow had let some water in …. The team came round the very next day and sorted it instantly. We have had No trouble every since on that one.

We recently 18 months - 2 years on, had a small problem with the bathroom window, where the mechanisms didn’t seem to be engaging.

We contacted Mo and he called back, we did a video call so he could see the issue and within a couple of days he had arranged for Matty to come round and he replaced it within 15 minutes bless him and it is like new again.

It’s good to know warranty is in place and quickly acted on.

I think they really do shine as a company. As it is when things go wrong, when you need them most that you need them to step up as a company In our experiences with Eaton, they definitely do this, and it gives you so much confidence in them which is why I would recommend them.

As always they have provided a fast, efficient, reliable, helpful and professional service to which we are very grateful. Thanks again guys

Excellent service from start to finish.

Mo called to the house and offered some excellent suggestions as to what we could have done and how best it would suit the back of the house.
Great guy, very knowledgeable and professional and nothing was too much bother for him.

Emma in the office was so efficient and professional and kept in touch every step of the way from the start of the process to when the job was completed.
If there were any questions that we had whilst the job was being done all I needed to do was pick up the phone and she would answer.

Matty the installer was great, nothing was too much trouble for him and he was both professional and very polite.

I would recommend anyone to use Eaton Home Improvements and if we require any further work we will be making sure to use them again

Extremely impressed with the installation and service from Eaton home improvements. Fast and friendly response that helped walk me through my options. I had just moved in to my new home so I wanted to update quite a bit, I ended up getting 5 windows done, velux skylights, bifold doors and a front double door that complimented my home really well and put my vision into perspective. Great service would definitely recommend!

Eaton have recently completed the installation of new doors and window for our house and we were really impressed by their attentiveness to customer requirements, excellent workmanship and work ethic.

Can’t fault them on any aspect of the job and would happily use them again on any future requirements

5* service as always,
Rang up about a slight problem with my door that I have had fitted for 9 months they came the next day to service my door and fixed the problem straight away! Would highly recommend this company to others :)

Great communication and service as usual!