Excellent aftercare service.

Twice now we have had to contact Eaton, once when the windows were first fitted and one of the clips had slightly moved and the window, with heavy snow had let some water in …. The team came round the very next day and sorted it instantly. We have had No trouble every since on that one.

We recently 18 months - 2 years on, had a small problem with the bathroom window, where the mechanisms didn’t seem to be engaging.

We contacted Mo and he called back, we did a video call so he could see the issue and within a couple of days he had arranged for Matty to come round and he replaced it within 15 minutes bless him and it is like new again.

It’s good to know warranty is in place and quickly acted on.

I think they really do shine as a company. As it is when things go wrong, when you need them most that you need them to step up as a company In our experiences with Eaton, they definitely do this, and it gives you so much confidence in them which is why I would recommend them.

As always they have provided a fast, efficient, reliable, helpful and professional service to which we are very grateful. Thanks again guys