Exceptional customer service and professionalism, The John Lewis of windows and doors!
I've currently placed an order to get all my windows and doors replaced.
I was initially impressed by Mo's suggestion who came and answered all my queries exceptionally well. I could tell straight away he was honest, straightforward and very helpful with any query I had. I recently had a break in and had to replace my back French doors. Due to the current energy bills going up! I decided to replace all my windows and upgrade the security of my front door too, to help offset any future costs and make the house a bit more eco friendly with A rated doors and Windows.
The sales rep Mo seemed very empathetic and did his best on the price and took his time to give me all the options. I got the impression he is an upright man and actually is trying to help rather than upsell etc.
The surveyor (Matty) came on time and was polite, respectful and conducted all his measurements etc in no time.
I now can't wait for the installation and I will be recommending this company to any friends and family who are looking to replace their windows and doors.
If I could give them 6 stars, I'd give them that with pleasure in terms of my experience so far :)