Eaton Home Improvements Reviews 243

We had a difficult man made conservatory, which was wood. Odd shapes and we were worried about having the work done to completely replace with UPVC. Mo, came round to reasure us it could. We went with it. It was a great call. We are over the moon with result and quality of the work. Matty knows his stuff.
Another job in the pipeline

Another storm, another leak…..
Still having a faulty front door that leaks and makes clicking noises…..
Why don’t you just repair or replace it?

Also be very careful of your reply previously stating I have not paid the builder! I have and I have proof. I also have a list of repairs and other expenses for faulty and dangerous building and electrical work I have had to pay to be put right. The extras the builder asked for were not truthful at all and if you saw how many more thousands of pounds it is costing me to put his work right, I can assure you he owes me money. The builder concerned has not told you the truth about certain things so I’d be careful in what you are publicly implying.
Why do you not contact me directly to resolve this issue?

Regarding my leaky letterbox, your manager Mo was very aware as the man he brought to try and mend the door took it off and didn’t have sealant with him to fix it again. He said he’d come back the next day and never did.
They were supposed to take the casing off as per the manufactures instruction and again this did not happen as he didn’t have the correct tools with him, why I do not know.
I’m always wants to come out on a Sunday, which I find strange too.

Why don’t you just speak to me directly and resolve this issue. I have a faulty door that makes noises and leaks. Nothing to do with building work, I had FENSA out to check as the door was moving but that is resolved now.

I never do reviews but I just had to say how amazing Eaton homes have been at installing 4 new UPVC windows at my property. The building is old and had beautiful Victorian sash windows which I was devastated to have to change to UPVC but Eaton homes managed to keep the interior wood surround inside making them still look in keeping with the property. Every other company would have ripped them out so I am unbelievably grateful. Not only did Mo talk me through every step carefully, he also expedited the job to get them done in my time scale. He made sure we double checked over all the details so it was done properly. The job was undertaken with the utmost professionalism and tbe install all done within a day! I’m honestly over the moon and couldn’t recommend them any higher. Thank you all so much Mo and the team!

I wanted wooden sash windows and was very firm on this. I didn’t want to pay the price of Acoyya or Berocca sash wooden windows and then there was cheaper timber wooden sash windows but in the end mahreen sourced for me a cheap sash window with 100% wooden effect and feel like timber. The hard wear was cottage black like I wanted with the old traditional furniture. The company is patient and song pressurise or jump you. My sash windows came after 5 weeks. So far so good, my tenants are happy and my whole shopfront looks refurbished. Special thanks to all the fitters as I believe all teams were hands on deck for a day fit.

Ever since meeting Mahreen and muhammed from Eaton home improvements, I have been at ease and have had nothing but outstanding service from beginning to end.

Mahreen knew I was having difficulty getting the right people to do the patio doors and windows but not only did she give me the best bespoke material for my double glazing windows , but they also gave me an easy payment plan option which has worked out so well for me, that I’ve now decided to get the porch with them next!

I have recommended them to family and friends as they are genuine people who do their job whole heartedly and I’ve never met such genuine people, who were kind caring and very considerate toward my needs , suggesting what I need and which design to go for.

She made sure she was always in touch calling me regarding my window doors dates installation etc.

I am one happy person and can’t wait to get my porch done with them because I trust them so much.

Everyone I met from salesman/surveyor/installers were professional and polite. The fitters arrived and worked fuss free leaving our house clean and tidy.

We are Very happy and Will always use this company again because they are so trustworthy and the first class service will not go amiss!

Very happy with my installation and Will definitely use this company again and again! 👌🏾

The whole team here are wonderful. Nothing is to much for the team, Mo is the first point of call. He takes his time, his honest and puts no pressure on his customers. The team are always in touch with updates and they genuinely care about their clients. The products are amazing and greatly priced. They work around you and try to accommodate at all times.

We have found Eaton Home Improvements are totally professional l would highly recommend their services.
Personal praises go to Emma who looked after us kept in touch along the way and so helpful checking on us on regular, Mo who came round and talked us through all aspects and requirements.
And finally Maty who fixed our new windows and door he was so tidy left no mess at all quick and prompt with his fixing.

Had a wonderful experience with Eaton home improvements i have recently had my windows and doors installed.made a huge difference with noice and heat the house is alott warmer and i saved alott if money made a huge difference the service was fantastic from start to finish . Emma and mo and your fitters your absolute gens . I would not hessitate to recommend eaton home .

These guys were great. So grateful that we chose them. Emma really cared that we were happy with our windows and was super at keeping in touch every step of the way. Our double glazing was put in yesterday by Anthony and his brother, they did a really super job cleaning, prepping and strengthening the brick area before putting in the new window. They even made a special trip all the way from Birmingham to London, to install the windows (as they arrived before our new door was ready). The new windows are amazing. Keep the warmth in and sound out very well. The guys left it on the whole very clean & tidy. Although the old windows were so entrenched into the walls that a bit of plaster broke off the wall, they'll patch that up when they come and install our door.

Spoke to Mahreen about new windows and door. She was fantastic, really competitive quote and installation was very smooth, thank you Anthony and James, i highly recommend. Really happy with My new Rehau windows and Solidor door.

I searched high and low to find a good double glazing company. I had 4 quotes and Eaton were by far the best, outlining which windows would be fitted (so I could google and make sure they were well reviewed). From quoting, ordering to fitting, Eaton have been excellent. I was regularly updated on progress and the fitter that came was so professional, polite and his work was of a brilliant standard. I am so happy with the end result, I can’t recommend them enough.

From speaking to Emma and Mo coming out to discuss windows and price to Matt fitting the windows has been an excellent service. A rated glass, excellent fitting. So much so I'm having a laminated back door and window from Eaton for my kitchen. Highly recommend. Mrs Liggins

Mo from Eaton visited us to quote for a small window, patio door and a few repairs.

He had a look and asked us if we wanted him to check all the other windows and doors, we thought, why not -and were thinking he'll find a million n one things we need to spend extra on! He was really honest, told us what needed to be rectified quickly, other than that all was good.

He priced us fairly, is really knowledgeable and told us how soon he and his team could do the job...so we went with him.

A couple of weeks later, the job is complete, the team was quick, efficient, tidy...and extra polite when tea and biscuits were thrown in.

Thanks Mo n Team

We're really happy with the work

I am absolutely thrilled with the outcome. From start to finish, the experience with Eaton Home Improvements has been exceptional.

The sales representative who assisted us throughout gave us wvaluable advice and guidance, ensuring that we made informed decisions. Emma's knowledge of the best brands in the industry was truly impressive, and she was able to offer us top-notch products at an unbeatable price.

When it came to the installation of our windows, Eaton Home Improvements exceeded our expectations. The quality of the windows is outstanding, and we can already notice a significant difference in terms of insulation and noise reduction. The installation team was professional, efficient, and paid great attention to detail, resulting in flawless windows that perfectly complement our home.

Overall, I cannot speak highly enough about Eaton Home Improvements. Their dedication to customer satisfaction, coupled with their expertise and high-quality products, make them a truly exceptional double glazing company. I highly recommend their services to anyone in need of reliable and top-notch home improvements. They have undoubtedly earned my full five-star rating.

Where do i start.

Not only did they come out prompt to measure up and take the order, but they kept me informed throughout.

The quality is fantastic and the service post installation has-been fanstastic so far.

Definitely a recommend.

very knowledgeable and clearly very experienced in installing windows and doors. Excellent customer service from beginning to end. Highly, highly recommended.

We just had our front bays and garden door replaced by these guys. They've been fantastic.

The gentlemen came over to quote, had a quick look, talked us through our options and costs. Have to say didn't feel pressured or anything, just a quote and left us to it. We were happy with his information and a call or 2 later we were booked in for the works.

So all said and done in about 4 weeks from quotation. The lads who did the installation were professional and courteous and cleaned up after themselves too.

Happy with everything thus far!

Having a horrendous experience with this company, avoid at all costs.
Had a whole house done with windows, bi-folds and composite front door.
Nothing had been registered with FENSA until over a year later.
Nothing but problems with the front door constantly making noises and clicking. Also the sill has broken as poor quality by the looks of it. I have been dealing with Mo from Birmingham, then Emma at head office and now Sakib who is apparently the Director who has not replied to my latest messages after promising he would get this sorted and resolved. I’m at my wits end.
They have promised since last year to sort this out for me and then advised I can speak to FENSA myself (which is when they discovered they hadn’t registered it). FENSA have advised they do not deal with the public and Eaton Home Improvements should not be advising to contact them.
Eaton Home Improvements have agreed the noises are not right, I have this in writing from them but will not sort it out or replace the door and just keep going round in circles saying they do not know why it’s happening.
I am a disabled person trying to resolve this issue and it’s going round and round in circles with no end. Such poor service and poor quality products.

I can not believe how helpful these people are. I would recommend them to anyone who wants their double glazing done,they are very helpful,efficient and get the job done to a high standard and they make sure that the customer is happy and satisfied and the best of their ability.They go out of their way to help and satisfy their customer to the best of their ability.

I had a patio and bifold installed with one window Eton advertised me how I could save money on the doors by mix and matching my windows and doors, that savings allowed me to do the extea window i wanted to do.They don't howned you and are really easy going people.

Amazing friendly service from everyone involved especially Mo, Emma and Matty, all making sure we had everything we wanted in our new doors and windows at a reasonable price, would highly recommend to anyone.