At first my lurcher didn't immediately take to this food (he is a very, very fussy eater) and I was about to give up on it, but Dog Chef offered advice on how to tempt him, and very simply, once I gen... See more
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Dog Chef fait de délicieux repas pour chien cuisinés en toute transparence avec des ingrédients frais. Une offre flexible sans engagement qui s’adapte à votre chien et à votre style de vie, le tout livré gratuitement. Parce que le bonheur de votre chien passe aussi par son plaisir de manger ! La ration ménagère Dog Chef est adaptée à toutes les races et tailles de chiens. En passant du Chihuahua, Teckel, Jack Russell, Bulldog Français, Shiba, ... au Berger Australien, Border Collie, Boxer et bien plus. Alternative idéale au BARF, les repas Dog Chef aident les chiens qui ont des problèmes de digestion et des problèmes de peaux. Faites confiance à dogchef, près de 25 000 chiens en sont déjà ravis. Les avis clients de Dog Chef en témoignent. Avis Dog Chef 4,8 / 5 - Excellent France www.dogchef.fr Belgique www.dogchef.be www.dogchef.com
Wolfshaegen 2A, 3040, Huldenberg, Belgium
Replied to 100% of negative reviews
Typically replies within 24 hours
The choice and quality of the food, the flexibility regarding delivery and a very good packaging. Very good delivery service! Just can't be better!

Reply from Dog Chef
My package was lost and they send a new one immediately.

Reply from Dog Chef
What a disaster. After a promising start, this turned into a logistical and customer service nightmare. Despite emailing on September 4th to flag a major issue, I was still charged — and apparently scheduled — for a 24kg delivery of dog food I neither need nor have room for.
Let’s break it down:
• I already had 12kg in stock.
• I bought more kibble locally because the original delivery was delayed.
• I clearly asked not to receive such a massive quantity — I don’t have a warehouse.
• I asked for a refund, a delay, a smaller delivery.
• I gave the correct address, which they still ignored.
• I called, emailed, messaged. No response. And then… surprise! The delivery went through anyway.
Is the plan to send me 24kg of kibble every month? Honestly, it feels like you’re trying to smother me in duck-flavored pellets.
Terrible communication, no flexibility, zero consideration for the customer’s situation. If you’re thinking of ordering — just be prepared to dedicate a room in your house to dog food storage.

Reply from Dog Chef
This company is so easy to work with, and the product is excellent. Both of my dogs have enjoyed their duck, chicken and beef dinners.
The customer service is excellent and I highly recommend Dog Chef.

Reply from Dog Chef
We had been continuously searching for the most suitable prepared dog food owing to Burger's certain health conditions until we discovered Dog Chef, so far the closest to our home cooked meals for him (duck, sweet potatoes and zucchini).

Reply from Dog Chef
The support was great, they really helped me understand an issue with a product I was having. I’m now satisfied.

Reply from Dog Chef
My dog is a rescue with many emotional problems. It used to be difficult to feed him and now he is always excited at meal times. He eats all his food and has gained the weight he needed. His vet is very pleased with his physical progress and has approved of his Dog Chef diet. We use the half and half plan and he loves it.

Reply from Dog Chef
Our puppy is very picky and gets bored quickly, so we had to rotate kibbles every 2-3 weeks. After switching to dogchef fresh plan we don’t have this problem anymore – she enjoys every meal.

Reply from Dog Chef
It is super comfortable to have your dog’s food each month without having to care if you you run out of stock or thinking what to buy. Also the tupe of packaging makes it very easy to stock it in the fridge :)

Reply from Dog Chef
Very good quality. Delivery goes perfect.
It's a bit pricey but worth it.
My dog gets it now for a few years and loves it.

Reply from Dog Chef
At first my lurcher didn't immediately take to this food (he is a very, very fussy eater) and I was about to give up on it, but Dog Chef offered advice on how to tempt him, and very simply, once I gently re-heated the food, he took to it immediately. My Jack Russell, as usual, took to the food straight away! It looks and smells delicious, and the discount offered for multiple dogs is an added bonus. Thank you Dog Chef 🐾🐶

Reply from Dog Chef
As the owner of a very picky little dog, I have really struggled to establish a healthy eating plan for her. Dog Chef was recommended to me by a friend and has been a huge success. First, and most important, the food looks appetizing - and clearly is attractive to my dog. The deliveries are well-organized and times are indicated beforehand.
Dog Chef’s website is excellent - easy to navigate, and it is very simple to make any changes to the content/delivery date of each order. There is also a chat line who have been very helpful when I have had a question to ask. As my dog is a fussy eater, she does tend to get bored with certain flavors but this has not been a problem as it is so easy to change the contents of each order, so if she appears to be losing interest in a particular flavour, I substitute something else.
An excellent service - so glad we found it.

Reply from Dog Chef
My dog loves the food; every day he has a different menu.
It's definitely the best choice I've ever made

Reply from Dog Chef
I would liked to have tried Dog Chef
If you are in France , don’t bother because the delivery company is Chronopost
I have wasted 4 days of my life waiting for my order to be delivered
ENOUGH
I will stick to Zooplus

Reply from Dog Chef
My dog was a picky eater. She, sometimes, refused to eat for a couple of days. We were always changing brands and trying to add something to her food to make it more tasty. But after starting giving her dog chef, she turned into a completely different dog!
It's a noticeable change, as now she eats everything right after putting her food in the bowl. I even have the impression she is more energetic than before (probably because she would eat enough before).

Reply from Dog Chef
Due to an unexpected absence I had to request a one time delivery date. My request was handled perfectly and without delay. Very good contact ith the support.

Reply from Dog Chef
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