Great products, well-packaged in a strong box so everything arrives in perfect condition. The website is easy to use. Reminders to update my subscription arrive in good time. Very much appreci... See more
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Edgard & Cooper – real food that’s full of flavour for Cats & Dogs! Food that makes you, your pet and our planet feel good - that’s what Edgard & Cooper stands for. We are the first pet food brand to create deliciously healthy recipes completely free of meat meal, bone meal, animal waste, artificial additives or preservatives. We chose a natural approach with sustainability in mind AND we donate 1% of each sold product to charities for pets all over the world. What’s not to love? Come and discover!
Written by the company
Utterly irresistible
Spinnerijstraat 101 / 0023, 8500, Kortrijk, Belgium
Replied to 99% of negative reviews
Typically replies within 1 week
My dog absolutely loves Edgard & Cooper! I love that it’s made with real, wholesome ingredients and comes in eco-friendly packaging , no nasties, just good food that actually smells fresh. It’s great knowing I’m feeding my pup something healthy and sustainable at the same time
Reply from Edgard & Cooper
The quality of Edgard & Cooper is exceptional. I chose them from the entire market for my cats' wet food based on their composition and analytical components. I'm a veterinary nurse and I carefully analyze every food I give my cats. It's definitely the right choice, and they love receiving their delicious can every night. The technical service is attentive and committed; every time I've had a question or problem, they've resolved it instantly. Thanks, guys!
Reply from Edgard & Cooper
The website and subscription service is very easy to use. I like the loyalty programme, which gives you discounts for frequent purchases. Our kittens love the food very much. :)
Reply from Edgard & Cooper
Always coming back to the vegan dry food. It's the basis for all meals. Knowing that it contains all amino acids and does not cause any allergies in my little dog is everything. Customer service is very helpful each time. We would even be happier when we could get the deliveries with B-post.
I’ve only had my new adopted kittens for 3 days now and they love Edgar & Cooper cod & chicken in sauce and the duck & chicken real meat grain free kibble. Only the best for my beautiful cuties the food which is all grain free good as the meat & fish we humans eat. They are still adapting as they haven’t been well but are getting stronger by the day so they certainly need the best to help them grow stronger.
Really good subscription service. Easy to order and amend plus rewards too. And my fussy cat loves the food
Reply from Edgard & Cooper
My dog loves this food and the service is great! 😊
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Reply from Edgard & Cooper
Super tasty food and treats. Sustainable packaging and speedy delivery. Overall, fantastic 😊.
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Reply from Edgard & Cooper
Our dogs love the Crispy Carrot and Courgette dry food! It is perfect for them, since they both suffer from allergies. But with this food they feel great and their coat looks wonderful and healthy! And they love the biscuits, too, especially Apple and Blueberry and Banana and Peanut Butter.
The delivery is always very fast, thank you!
Reply from Edgard & Cooper
It has been almost a week now and my order of food for my dog has not been delivered. Edgard and Cooper seems unable to do anything. I keep getting emails from the company that say we are checking or we will update you but nothing ever happens nor do I get any information. The Edgard & Cooper phone rep says I will have to wait for DHL to return the package and credit a refund before they can send out a new order without further payment. DHL says the order is at the delivery depot but says they can only talk to the shipper about the problem.
Update: I did get an email from the company advising they would send a new order immediately without waiting for the return of the first order and offered me a 10% discount (a fair but not generous discount) on a future order. I did receive an order of the dog food yesterday evening - whether it was the original order or a new one, I am not sure.
I recognise that the shipping problem is primarily DHL (both in being unable to fix the problem quickly and in the lack of information) but as the shipper Edgard & Cooper is responsible for both which company they use as a shipper and finding a way to keep the customer happy (not waiting 5 days to offer to send a new order).
My dog does love the high quality E&C dog food, I hope they resolve the shipping issues (or this was an one off).
Reply from Edgard & Cooper
Easy ordering, quick delivery and cat enjoying food so far!
Reply from Edgard & Cooper
my dog loves it but its quite pricey compared to most other brands and it does not even last a full month.
Reply from Edgard & Cooper
My German Kleinspitz prefers your dental sticks over tender grilled chicken. I rest my case.
Reply from Edgard & Cooper
Our pup is really fond of Edgar&Cooper’s food, kibbles and treats. The customer service is also excellent. Thank you !
Reply from Edgard & Cooper
Have just discovered Edgar & Cooper for their meat free treats for our Westie and now moved on to their plant based kibble to see if it will help the itchy red paws he has developed. Too early to tell if it will help but based on the quality of the food/biscuits,the great easy to use website and speedily delivery we will continue on regardless! Would really recommend this company for their values and products. Was also delighted to donate a meal to a rescue charity after accumulating enough loyalty points, wonderful idea.
Reply from Edgard & Cooper
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