Not entirely the quality I was expecting but it is a decent hat. I think he will like wearing it. It was delivered to the wrong address but I was able to get it returned and this is not the fault of t... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Love the product over sea shipping I understand can take a while but overall the product is great love definitely order .ore
Company replied
Verified
Item received was exactly as described. Very pleased.
Company replied
Verified
Ordered 3 shirts but received 2. The quality is great, and good design, but one is missing. Looking forward to receiving the missing one.
Company replied
I ordered a customized hockey baseball jersey/shirt. I received the jersey/shirt and absolutely love it. Only trouble is that it had the wrong number on it - different than what I had requested.... See more
Company replied
Verified
Service was fine, took a while but it made it in a reasonable amount of time. Size runs small and sizing chart was NOT in line with what I got. Will know quality if the design doesn't fall off or mel... See more
Company replied
I like the merchandise I purchase custom made Shohei hoodie's. This is my second time, first time I purchase Shohei's jersey that was nice too! I think this company has great products. I will con... See more
Company replied
The customer service is what impressed me. I emailed a question about size and lo and behold I got a response back the next day. Soon after I ordered 2 ivy caps with a collage team logo. When they... See more
Company replied
Company has some nice items, would like to purchase more. It's my first time using this web site, I'm a little worried something will go wrong. So far ordered 2 jersey on August 12 but did not receive... See more
Company replied
Verified
The quality of work is very good. The only thing that would have made it excellent was that the name should be in a darker color so you can see it. They are very nice shoes. My son loved them!
Company replied
I purchased a Washington Commander's flat hat, the quality was excellent shipping time was excellent. I also emailed customer service with some questions and they got back to me within a day. That's t... See more
Company replied
Verified
I ordered a sweatshirt for my son, but when it arrived, the size was not as expected. Since it was a custom sweatshirt, I wasn’t sure what could be done, I reached out to customer service. They we... See more
Company replied
Verified
Don't like the material of the hoodie. Not true to size runs very large. Looks like I have someone else clothes on. Stuck with it since it was custom. Not happy at all.
Company replied
Verified
It arrived smoothly and in good timing and was as pictured and described on the site. I was skeptical of the sizing, but the 1X was actually the appropriate size/choice after all. I plan to purchase a... See more
Company replied
Verified
Was very happy with the customer service. Still waiting for my order
Company replied
It came out exactly how he wanted it. He loved it, and every time I emailed you about, not knowing when I was gonna receive my order you are so kind to make sure that I had everything I needed to know... See more
Company replied
Verified
I sent an email to customer support at 430P on Sunday to my supprise I received a response by 730P...Awesome Problem was solved immediately and I'm pleased to report I have received my order with exce... See more
Company replied
Very responsive. Accommodating and customer service oriented. Shipping took longer than I would have ‘liked’, but considering the customizations done to the products I’m very satisfied with all. Good... See more
Company replied
I ordered a USS Harvey Milk hat from the Aulishop site. It’s is comfortable and has excellent detail in the patch. I ordered a second one for a friend. Highly recommend for their quality and price.
Company replied
Verified
Ordered this for my husband for his birthday. Item received was as described. Item is well made. My husband loved it.
Company replied
Nice detail on the caps! Quick shipping for coming from Overeas Highly recommended!
Company replied
Verified
The golf hat is made of flimsy materials; the logo on the hat is off-center. While it's a "nice" golf hat, it's nothing like the photo. I would not order again.
Company replied
The hat was exactly we that was advertised. Very soft cap. Shipping time was great. Highly recommend business with them.
Company replied
It was a good looking product upon arrival my Son-In-Law loves it because it was a gift for him very good colors and material thank you guys for a successful delivery June 30 2025
Company replied
Verified
Product as described and delivery time was ok
Company replied
Verified
Package was intact and delivered on time
Company replied
Verified
Great product..but Sloooow.Almost 2 months to receive.
Company replied
Exactly hoodie I wanted. Fast delivery. That's great, thank you very much!
Company replied
Verified
I would like to say I really respect this company for their great customer service by far i have never had a company that responds to all emails at a fast time frame an try they best to resolve any is... See more
Company replied
Verified
Thanks for sending a hoodie to me and let me know what's going on before It got here thank you very much
Company replied
Great customer service. Extremely quick response time and delivery. Will definitely order from them again!
Company replied
Husband loves it! Exactly what we wanted.
Company replied
2 weeks and a custom hat. It was a gift and my friend raved about it. Thanks a bunch
Company replied
TROPICAL Hawaii SET IS GREAT. Missing the shorts, Customer Service reached out and support immediately!
Company replied
ITEM LOOK SAME AS PHOTO, FAST DELIVERY,UPDATE EVERY MOVE
Company replied
Verified
It didn't take as long as I thought for the item to be delivered to my home
Company replied
Verified
Great communication product is exactly what picture shows online.
Company replied
Love the shirts! Great quality. Good communication while awaiting receipt.
Company replied
Verified
Nice design of hat n quick service with tracking
Company replied
Verified
Great product. Well made. Came quickly. Very happy.
Company replied
Verified
More communication needed about delivery date.
Company replied
Verified
Good communication through out, overs good experience.
Company replied
Verified
I got what I ordered thanks
Company replied
***9/2/25: Today I received my order from Dihaga..in plenty of time, just as they promised 🙏🙏 I love the hat!! It's very cute, is well made & fits great (I measured my crown & ordered a size med... See more
Company replied
Company details
- #210 of 453 best companies in Clothing Store
Written by the company
At Dihaga, our mission is to offer more than just clothing. We strive to provide a nostalgic experience, connecting you with the iconic styles and timeless elegance of previous decades. Each piece in our collection is carefully selected for its quality, authenticity, and unique charm, ensuring that you receive nothing but the best in retro fashion.
Contact info
3274 Meadowbrook Blvd, 44118, Cleveland Heights, United States
- (+1) 239 363 0052
- support@dihaga.com
- dihaga.com
4.0
Great
84 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Reply from Dihaga
Dear Edward,
Thank you for your feedback! We're glad to hear your order arrived as your expectation. If you ever need anything else, we’re always here to help.
Your 5-star review means the world to our team. We truly appreciate your support and look forward to serving you again in the near future.
With gratitude,
Dihaga Team.
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Verified
Reply from Dihaga
Dear Pamela,
We truly appreciate your 5-star review and are delighted that you’re happy with your hat. Feedback like yours drives us to continue delivering quality and service.
Thank you for choosing us—we look forward to serving you again.
Best regards,
Dihaga Team
Verified
Reply from Dihaga
Dear Carl,
Thank you so much for the 5-star rating and your great feedback!
We’re truly happy to know you’re satisfied with our product and delivery time. If you want to place another order, don’t hesitate to reach out to get a discount code !
Best regards,
Dihaga Team.
Reply from Dihaga
Dear Gretchen,
We're so happy to hear your hubby pleased with your purchase and that the cap were exactly what you expected! We truly appreciate your trust in our store and your kind words about our product.
Thanks again for the great feedback!
Much love,
Dihaga Team
Verified
Package was intact and delivered on time
October 10, 2025
Reply from Dihaga
Dear Allen,
We truly appreciate you taking the time to leave such a wonderful review. It genuinely means the world to us!
We look forward to serving you again in the future.
Much love,
Dihaga Team.
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Hockey Baseball Jersey A+++++
I ordered a customized hockey baseball jersey/shirt.
I received the jersey/shirt and absolutely love it. Only trouble is that it had the wrong number on it - different than what I had requested.
I emailed customer service and Christine was amazing. She not only took care of the problem by mailing me the correct jersey/shirt. Christine was very professional and I appreciate her help very much.
Thank you Christine.
I will definitely be ordering from DiHaga again.
Thanks again.
October 10, 2025
Unprompted review
Reply from Dihaga
Dear Greg,
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you’re happy with the quality of the shirt. We sincerely apologize for the unexpected mistake, and a replacement shirt will be sent to you shortly.
We truly appreciate your support and look forward to serving you again in the near future!
Best regards,
Dihaga Team.
Verified
Good communication through out
Good communication through out, overs good experience.
October 2, 2025
Reply from Dihaga
Dear David,
Thank you so much for taking the time to share your positive experience with us! It’s fantastic to know you're satisfied with the our service.
We look forward to receiving your new order again soon !
Best regards,
Dihaga Team.
Verified
Ordered this for my husband for his…
Ordered this for my husband for his birthday. Item received was as described. Item is well made. My husband loved it.
October 1, 2025
Reply from Dihaga
Dear Cheryl,
Thank you so much for your kind words and for sharing your great experience with us. Your review means a lot and gives our team real motivation and we look forward to serving you again soon. Happy Birthday To Your Hubby!
Best regards,
Dihaga Team.
Verified
Hat had right team and name right but…
Hat had right team and name right but wasn't the same color as the advertised picture.
October 8, 2025
Reply from Dihaga
Dear Chris,
Thank you for sharing your experience with us. We’re truly sorry that our item did not meet your expectations. However, we’ve also received positive feedback regarding this style.
If you’re experiencing any issues with the item you received, please don’t hesitate to contact us — our support team will be happy to assist you promptly. We always strive to provide the best products and service to our customers.
Best regards,
Dihaga Team
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Verified
Took way to long
October 7, 2025
Reply from Dihaga
Dear Tomas,
Thank you for sharing your thoughts and experience with us.
We sincerely apologize for the delay in your package’s arrival. Although we produced your item within our normal timeline, the recent surge in order volume has unfortunately caused unexpected shipping delays.
We truly hope that once you receive your order, the quality will make the wait worthwhile.
For your next order, please feel free to contact us before placing it — we’d be happy to offer you a special discount as our appreciation for your patience and understanding.
Thank you again for your kind understanding.
Warm regards,
Dihaga Team
Verified
Size runs small
Service was fine, took a while but it made it in a reasonable amount of time. Size runs small and sizing chart was NOT in line with what I got. Will know quality if the design doesn't fall off or melt off when it goes into a clothes dryer a few times.
October 7, 2025
Reply from Dihaga
Dear Timothy,
Thank you for sharing your feedback with us.
We’re very sorry to hear that the size was smaller than expected. However, please note that our products are manufactured according to the size chart provided on our website.
If there’s an issue with the sizing, kindly send us the measurements of the item you received. Our support team will review it and get back to you as quickly as possible.
Regarding the product quality, we’ve received many positive comments from other customers, but we truly value your experience. Please don’t hesitate to let us know if you encounter any issues with our products — we’re always here to help.
Best regards,
Dihaga Team
Verified
Reply from Dihaga
Dear Robert,
Thank you so much for your wonderful feedback to our customer service. We're so happy to hear you're pleased with your purchase and it was exactly what you expected!
We look forward to the opportunity to serve you again soon.
Best regards,
Dihaga Team.
Verified
Reply from Dihaga
Dear Timothy,
Thank you so much for your wonderful feedback to our product. Your 5 stars rating is the biggest motivation to our team.
Thanks again for your support — If you ever need anything else, we’re always here for you.
Best regards,
Dihaga Team.
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I don't like to be lied too
I don't like to be lied too. Hope this site is accountable because I DID NOT ,,,, Receive my package as said ,,,,it was not delivered. I payed for my item and expect to get my item. I don't know where the mistake was made but I didn't get my package yet. It supposed to been delivered to or at my mail box before 9:00pm Oct 3 it wasn't !!!! Not very happy
October 4, 2025
Unprompted review
Reply from Dihaga
Dear Jerry,
Thank you for bringing this matter to our attention.We sincerely apologize for any inconvenience caused.
However, After examining your case carefully with the courier and they confirmed that the package was delivered to you on Oct 3rd at 1:46pm
Here is the tracking link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9234690397547301252133
image.png
We hope you contact the local post office or the USPS hotline (1-800-275-8777) to double-check with them.
Please get in touch with them to find out where they left the parcel. Your tracking number is: 9234690397547301252133
You can ask anyone who might keep the package for you when you're absent from home. In some cases, the mailman might put it in the wrong mailbox of the neighbor. Also, please check any security cameras in your area, if available. Sometimes a neighbor might hold onto the package for you if you weren’t home, so it might be helpful to ask around.
Our support team has just sent you a private email regarding your case. Please check your inbox so we can assist you as quickly as possible.
Best regards,
Dihaga Team.
Tracking Number UK450336343YP Item…
10-1-25 The latest tracking number : 4203702655109200190383094310532411
You’re a joke. A walking circus of excuses. Begging me to change my review just makes you look desperate. Blaming USPS? That’s the punchline. The tracking screams counterfeit postage, but sure, let’s all pretend the post office is secretly running around forging labels for you. What’s next—you’ll blame aliens? Maybe Bigfoot printed your shipping? Please. You’re not a business, you’re a clown act, and the only thing real here is how fake your excuses are. Item never received. crap dropship from China.
This entire ordeal has been questionable from the beginning. It appears to be a drop-shipping operation from China, as the company’s listed address is actually a residential home. I reached out to Capital One to cancel the dispute; however, they informed me that it cannot be withdrawn until a response has been received.
As a merchant myself, I understand the serious consequences a chargeback can have. At the same time, I also recognize the impact these situations have on customers. At this point, I no longer care if the item ever arrives, as the damage has already been done to both of us.
Sep 24, 2025
5:09 AM
In Transit to Next FacilityYanwen
Sep 24, 2025
1:51 AM
Departed USPS Regional FacilityYanwen
Sep 20, 2025
8:35 PM
Delayed for postage assessment, held awaiting paymentYanwen
Sep 20, 2025
8:11 PM
Delayed for postage assessment, held awaiting paymentYanwen
Sep 20, 2025
5:28 PM
Batch delivery to carrierYanwen
Sep 19, 2025
10:30 AM
International shipment release - ImportYanwen
Sep 19, 2025
10:10 AM
Pick up by local carrier at destination portYanwen
Sep 18, 2025
11:35 PM
Port of destination - ArrivalYanwen
Sep 18, 2025
7:14 AM
Port of departure - DepartureYanwen
Sep 16, 2025
3:52 PM
International shipment release - ExportYanwen
Sep 16, 2025
:52 PM
Port of departure - Received by carrierYanwen
Sep 16, 2025
7:54 AM
Arrived at domestic terminal stationYanwen
Sep 16, 2025
5:27 AM
Yanwen facility - OutboundYanwen
Sep 15, 2025
10:34 AM
Processing information inputYanwen
Sep 13, 2025
5:03 PM
Yanwen Pickup ScanYanwen
Sep 11, 2025
12:00 AM
Pre-Shipment, USPS Awaiting ItemYanwen
Sep 9, 2025
3:47 PM
Order processed by shipperYanwen
9-30-25
This fiasco has taken another turn for the worse. This package was seized by the USPS for counterfeit postage. This package will NOT be delivered to me
Tracking Number:
4203702655109200190383094310532411 Latest Update
The package associated with this tracking number was found to bear counterfeit postage and is now considered Postal Service property under USPS regulations and will not be delivered. You are encouraged to contact the sender/merchant and/or your credit card company, as applicable, to seek a refund or other available recourse.
Alert
Seized by USPS for Counterfeit Postage
In Transit to Next Facility
September 24, 2025, 5:09 am
Departed USPS Regional Facility
CHICAGO IL DISTRIBUTION CENTER
September 24, 2025, 1:51 am
Delayed for postage assessment, held awaiting payment
September 20, 2025, 8:35 pm
Delayed for postage assessment, held awaiting payment
September 20, 2025, 8:11 pm
September 7, 2025
Unprompted review
Reply from Dihaga
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused.
Due to the unexpected issue that occurred during the package’s transit, we would like to proceed with a full refund for your order.
To resolve the issue, our team has sent you an email — we kindly ask you to check it at your earliest convenience.
Thank you for your understanding.
Warm regards,
Digaha Team
The customer service is what impressed…
The customer service is what impressed me. I emailed a question about size and lo and behold I got a response back the next day. Soon after I ordered 2 ivy caps with a collage team logo. When they arrived I could not be more pleased to see, the quality is great, the fit is great, i just couldn’t be more impressed with the caps. Thank you, I will definitely tell others about your service and products.
Bill
September 12, 2025
Unprompted review
Reply from Dihaga
Dear Bill,
Thank you so much for your kind words and for sharing your great experience with us. Your review means a lot and gives our team real motivation. We truly appreciate your intention to order more items in the future, and we look forward to serving you again soon.
Best regards,
Dihaga Team.
Buffalo Bills Hat
Not entirely the quality I was expecting but it is a decent hat. I think he will like wearing it. It was delivered to the wrong address but I was able to get it returned and this is not the fault of the company.
September 20, 2025
Unprompted review
Reply from Dihaga
Dear Michelle,
Thank you for sharing your thoughts after receiving the hat. We truly appreciate your feedback and will do our best to improve the quality and design in the future. We also hope that your loved one enjoys the hat.
For your next order, please don’t hesitate to reach out to us if you encounter any issues—we’ll be happy to assist.
Warm regards,
Dihaga Team
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I like the merchandise I purchase…
I like the merchandise I purchase custom made Shohei hoodie's. This is my second time, first time I purchase Shohei's jersey that was nice too! I think this company has great products. I will continue buying from Dihaga. At first I was a little skeptic about this company. Not now!
This is a good company with reasonable prices. Thank You!
September 20, 2025
Unprompted review
Reply from Dihaga
Dear Scott,
We're so happy to hear you're pleased with the quality of the second order in our website and the service exactly what you expected! We truly appreciate your trust in our store and your kind words about our services.
Thanks again for the awesome feedback.Looking forward to serving you again!
Best regards,
Dihaga Team
Nice detail on the caps!
Nice detail on the caps!
Quick shipping for coming from Overeas
Highly recommended!
September 15, 2025
Unprompted review
Reply from Dihaga
Dear Marc,
Thank you so much for the awesome feedback! We’re delighted to hear that you’re happy with your hat and our shipping time and hope it continues to serve you well. We look forward to serving you again soon.
Best regards,
Dihaga Team.
NEVER RECEIVED
This item was never ever received and the tracking shows no address where it was even delivered but it certainly was not to me and then you tell me to call overseas to find out where it is and when it is tracked it simply shows label created not used - this is just another fraudulent sale in my eyes and you have done nothing but lie to me and made me wait to receive NOTHING ! WHAT A WASTE OF MY TIME AND MONEY
September 10, 2025
Unprompted review
Reply from Dihaga
Dear Laurent,
We truly apologize for any inconvenience caused to you; We have examined your case and actually, we produced and shipped the package according to the address you provided.
We were very disappointed to see that a dispute was opened with your bank and that a negative review was left while the package was delivered to you successfully. We truly wish you had reached out to us first, as we are always willing to help resolve any issues.
Here is proof of of the shipment:
https://prnt.sc/RRT_B2E35NCm
https://prnt.sc/Ykp_LlDoWG1Q
Could you please double-check with the courier directly via email and carefully review the address you provided us?
Couriers' Contact Information: service@yanwenexpress.com
Your tracking number is: UK408323229YP
If you have already checked thoroughly and still cannot locate the package, we are willing to support you by sending a replacement.
We kindly ask for your cooperation so we can resolve this matter together. Please check private message we sent to you.
Sincerely,
Dihaga Team.
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