Great customer service
I would like to say I really respect this company for their great customer service by far i have never had a company that responds to all emails at a fast time frame an try they best to resolve any issues u may have I will shop again with them because they earn my trust I recommend everybody to shop with them 👍
Reply from Dihaga
Dear Jasman,
We’re truly sorry to hear that you only received the shorts and that the pants were missing from your order. We also regret that the sizing didn’t meet your expectations.
Please accept our sincere apologies for the inconvenience this has caused. One of our team members made a significant mistake, and we take full responsibility. We’re committed to making things right and would be happy to send you a replacement in the correct size along with the missing item as soon as possible.
On behalf of our entire customer service team, we ask for your understanding and another chance to make it right.
We’ve also sent you a private email—please check your inbox for faster assistance from our team.
Warm regards,
Dihaga Team