Kyle A Rudolph

Dear Kyle,

Thank you for sharing your thoughts and experience with us.

We sincerely apologize for the delay in your package’s arrival. We recently encountered an issue during transit, which caused several packages to be delayed or lost. As a result, we made the decision to resend all affected orders — and thankfully, most customers have since received their replacements.

Regarding your order, it appears there may have been some misunderstanding, as it did not take two months for delivery. Nevertheless, we completely understand how frustrating any delay can be.

We truly hope that once your order arrives, the quality will make the wait worthwhile.

For your next purchase, please don’t hesitate to reach out to us beforehand — we’d be happy to offer you a special discount as a token of our appreciation for your patience and understanding.

Thank you again for your kind understanding and support.

Warm regards,
Dihaga Team

Thank you for sharing this with us Kyle! We're glad to hear our team thoroughly explained the process and program to you and thank you for trusting our process to resolve your debt!

Dear Kyle,

Thank you for your review. Please contact us at the below email address or toll free Customer Service number so that we may look into this matter further for you. Generally all in stock items will arrive with in approximately 4-8 business days. We apologize for any inconvenience this may have caused and look forward to hearing from you.


If you should have further questions or comments, please feel free to email us or call us at the number below.

Thank you,

Miles Kimball Customer Service
csr@mileskimball.com
1-800-546-2255

Hi Kyle,

Thanks so much for writing in!

Please reach out to support@boxed.com at any time with additional comments, questions or concerns. We are always looking for ways to improve the customer experience.

Also, we hope that you will share Boxed with your family, friends and colleagues. Word of mouth is the best way to spread the joy of Boxed!

-Team Boxed