Not entirely the quality I was expecting but it is a decent hat. I think he will like wearing it. It was delivered to the wrong address but I was able to get it returned and this is not the fault of t... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Love the product over sea shipping I understand can take a while but overall the product is great love definitely order .ore
Company replied
Verified
Item received was exactly as described. Very pleased.
Company replied
Verified
Ordered 3 shirts but received 2. The quality is great, and good design, but one is missing. Looking forward to receiving the missing one.
Company replied
I ordered a customized hockey baseball jersey/shirt. I received the jersey/shirt and absolutely love it. Only trouble is that it had the wrong number on it - different than what I had requested.... See more
Company replied
Verified
Service was fine, took a while but it made it in a reasonable amount of time. Size runs small and sizing chart was NOT in line with what I got. Will know quality if the design doesn't fall off or mel... See more
Company replied
I like the merchandise I purchase custom made Shohei hoodie's. This is my second time, first time I purchase Shohei's jersey that was nice too! I think this company has great products. I will con... See more
Company replied
The customer service is what impressed me. I emailed a question about size and lo and behold I got a response back the next day. Soon after I ordered 2 ivy caps with a collage team logo. When they... See more
Company replied
Company has some nice items, would like to purchase more. It's my first time using this web site, I'm a little worried something will go wrong. So far ordered 2 jersey on August 12 but did not receive... See more
Company replied
Verified
The quality of work is very good. The only thing that would have made it excellent was that the name should be in a darker color so you can see it. They are very nice shoes. My son loved them!
Company replied
I purchased a Washington Commander's flat hat, the quality was excellent shipping time was excellent. I also emailed customer service with some questions and they got back to me within a day. That's t... See more
Company replied
Verified
I ordered a sweatshirt for my son, but when it arrived, the size was not as expected. Since it was a custom sweatshirt, I wasn’t sure what could be done, I reached out to customer service. They we... See more
Company replied
Verified
Don't like the material of the hoodie. Not true to size runs very large. Looks like I have someone else clothes on. Stuck with it since it was custom. Not happy at all.
Company replied
Verified
It arrived smoothly and in good timing and was as pictured and described on the site. I was skeptical of the sizing, but the 1X was actually the appropriate size/choice after all. I plan to purchase a... See more
Company replied
Verified
Was very happy with the customer service. Still waiting for my order
Company replied
It came out exactly how he wanted it. He loved it, and every time I emailed you about, not knowing when I was gonna receive my order you are so kind to make sure that I had everything I needed to know... See more
Company replied
Verified
I sent an email to customer support at 430P on Sunday to my supprise I received a response by 730P...Awesome Problem was solved immediately and I'm pleased to report I have received my order with exce... See more
Company replied
Very responsive. Accommodating and customer service oriented. Shipping took longer than I would have ‘liked’, but considering the customizations done to the products I’m very satisfied with all. Good... See more
Company replied
I ordered a USS Harvey Milk hat from the Aulishop site. It’s is comfortable and has excellent detail in the patch. I ordered a second one for a friend. Highly recommend for their quality and price.
Company replied
Verified
Ordered this for my husband for his birthday. Item received was as described. Item is well made. My husband loved it.
Company replied
Nice detail on the caps! Quick shipping for coming from Overeas Highly recommended!
Company replied
Verified
The golf hat is made of flimsy materials; the logo on the hat is off-center. While it's a "nice" golf hat, it's nothing like the photo. I would not order again.
Company replied
The hat was exactly we that was advertised. Very soft cap. Shipping time was great. Highly recommend business with them.
Company replied
It was a good looking product upon arrival my Son-In-Law loves it because it was a gift for him very good colors and material thank you guys for a successful delivery June 30 2025
Company replied
Verified
Product as described and delivery time was ok
Company replied
Verified
Package was intact and delivered on time
Company replied
Verified
Great product..but Sloooow.Almost 2 months to receive.
Company replied
Exactly hoodie I wanted. Fast delivery. That's great, thank you very much!
Company replied
Verified
I would like to say I really respect this company for their great customer service by far i have never had a company that responds to all emails at a fast time frame an try they best to resolve any is... See more
Company replied
Verified
Thanks for sending a hoodie to me and let me know what's going on before It got here thank you very much
Company replied
Great customer service. Extremely quick response time and delivery. Will definitely order from them again!
Company replied
Husband loves it! Exactly what we wanted.
Company replied
2 weeks and a custom hat. It was a gift and my friend raved about it. Thanks a bunch
Company replied
TROPICAL Hawaii SET IS GREAT. Missing the shorts, Customer Service reached out and support immediately!
Company replied
ITEM LOOK SAME AS PHOTO, FAST DELIVERY,UPDATE EVERY MOVE
Company replied
Verified
It didn't take as long as I thought for the item to be delivered to my home
Company replied
Verified
Great communication product is exactly what picture shows online.
Company replied
Love the shirts! Great quality. Good communication while awaiting receipt.
Company replied
Verified
Nice design of hat n quick service with tracking
Company replied
Verified
Great product. Well made. Came quickly. Very happy.
Company replied
Verified
More communication needed about delivery date.
Company replied
Verified
Good communication through out, overs good experience.
Company replied
Verified
I got what I ordered thanks
Company replied
***9/2/25: Today I received my order from Dihaga..in plenty of time, just as they promised 🙏🙏 I love the hat!! It's very cute, is well made & fits great (I measured my crown & ordered a size med... See more
Company replied
Company details
- #210 of 453 best companies in Clothing Store
Written by the company
At Dihaga, our mission is to offer more than just clothing. We strive to provide a nostalgic experience, connecting you with the iconic styles and timeless elegance of previous decades. Each piece in our collection is carefully selected for its quality, authenticity, and unique charm, ensuring that you receive nothing but the best in retro fashion.
Contact info
3274 Meadowbrook Blvd, 44118, Cleveland Heights, United States
- (+1) 239 363 0052
- support@dihaga.com
- dihaga.com
4.0
Great
84 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Reply from Dihaga
Dear Iris,
Thank you so much for your rating again and the wonderful feedback! We truly appreciate your support. For your next purchase, please don’t hesitate to reach out—we’d be happy to provide you with a special gift code.
Much love,
Dihaga Team
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Verified
Nice design of hat n quick service with…
Nice design of hat n quick service with tracking
September 2, 2025
Reply from Dihaga
Dear James,
We’re so happy to hear that you are satisfied with both our service and our product. We are looking forward to serving you again!
Cheers,
Dihaga Team.
Deliver was on time
September 2, 2025
Unprompted review
Reply from Dihaga
Dear Archies,
We're happy to hear that the hat was delivered to you on time! Thank you for your positive feedback; we appreciate it.
Best regards,
Dihaga Team.
I have not received my order yet
I have not received my order yet! During the process of using this website, my account was hacked! I had to cancel cards and change account numbers. This will be my 1st and LAST time ever ordering from this site.
August 15, 2025
Unprompted review
Reply from Dihaga
Hi Vanessa,
Thank you for letting us know your matter.We have carefully examined your case with our team and know that the package was delivered to you successfully on August 25th.
Here is your tracking number: 9200190392231003206053
You can look in to the tracking link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190392231003206053
We recommend contacting your local post office or the USPS hotline (1-800-275-8777) for further assistance. They can provide details about where the parcel was left.
It may also help to ask neighbors or anyone in your household, as sometimes mail carriers leave packages with them or in the wrong mailbox.
Regarding your payment method, please note that orders placed on our website are processed exclusively through PayPal, and we do not have access to any private card information. We kindly suggest double-checking the matter with your bank for clarification.
We have also sent you a private email to support your case further—please kindly reply at your convenience.
Sincerely,
Dihaga Team.
Humble pie served, words eaten 😊
***9/2/25: Today I received my order from Dihaga..in plenty of time, just as they promised 🙏🙏 I love the hat!! It's very cute, is well made & fits great (I measured my crown & ordered a size medium per the Dihaga website size chart). Dihaga earned these ⭐⭐⭐⭐⭐!! I'm excited to wear my stylish bucket hat to the game to display the pride I have for my fav team 👏👏👏👏👏
**8/27/25: Dihaga emailed me last night re: my review, asking me to update/upgrade stars given. I replied that I will gladly do so once I've received my order. The update they will get depends on the time it takes for my order to be delivered & of course, the quality of the hat.*
*Received an email a week ago stating a shipping label has been created for my order & shipping date is pending. I haven't received another update since then. I'm attending a NFL game in early September. After seeing reviews stating delivery of order took an unreasonably long amount of time, prior to placing my order, I emailed the company to make sure it isn't going to take a month for me to receive the hat. They assured me it wouldn't. Well fortunately, I'm a loyal & intelligent Washington Redskins/Commanders fan, so I also ordered a hat from Fanatics to have a back-up option & I received my order within a few days!! Dihaga better step up their game 😉
August 12, 2025
Unprompted review
Reply from Dihaga
Dear Lori,
We’ve checked your order, and it has been completed and handed over to the courier.
As stated, the hat will be delivered within 2 weeks, not a month. Since your order was placed just 5 days ago, it is still well within the expected timeframe.
We’ve done our best to complete it as quickly as possible and have already sent it to the courier. Please allow some time for the tracking link to update with new information.
Sincerely,
Dihaga Team.
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It came out exactly how he wanted it
It came out exactly how he wanted it. He loved it, and every time I emailed you about, not knowing when I was gonna receive my order you are so kind to make sure that I had everything I needed to know and when I was gonna get it.
August 22, 2025
Unprompted review
Reply from Dihaga
Dear Patricia,
We're thrilled to hear that you your soon loved the hoodie! Your 5-star and and kind words mean the world to us — it's one of the biggest motivations for our team.
Thank you again for your support and for taking the time to share your positive experience!
Best regards,
Dihaga Team.
Exactly hoodie I wanted
Exactly hoodie I wanted. Fast delivery. That's great, thank you very much!
August 14, 2025
Unprompted review
Reply from Dihaga
Dear Nancy,
We’re so glad to hear you’re satisfied with your hoodie.
Thank you for your kind words about our shipping — we truly appreciate it and look forward to assisting you with future orders!
Cheers,
Dihaga Team
I purchased a Washington Commander's…
I purchased a Washington Commander's flat hat, the quality was excellent shipping time was excellent. I also emailed customer service with some questions and they got back to me within a day. That's the way service should be excellent company. I will definitely be doing business with this company in the future.
August 12, 2025
Unprompted review
Reply from Dihaga
Dear Bill,
We're so happy to hear you're pleased with the quality of the hat and the service exactly what you expected! We truly appreciate your trust in our store and your kind words about the fast delivery.
Thanks again for the awesome feedback.Looking forward to serving you again!
Best regards,
Dihaga Team
Verified
Reply from Dihaga
Dear Jason,
Thank you so much for your wonderful feedback! We’re extremely happy to hear that you’re satisfied with the shirt you received and that you’ll be coming back to shop with us.
We truly appreciate you taking the time to share your thoughts, and we look forward to seeing you again soon!
Cheers,
Dihaga Team
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Reply from Dihaga
Hi Delisa,
Thank you so much for your wonderful feedback to our customer service. Your 5 stars rating is the biggest motivation to our team.
Thanks again for your support — If you ever need anything else, we’re always here for you.
Best regards,
Dihaga Team.
Verified
Golf hat made of flimsy material
The golf hat is made of flimsy materials; the logo on the hat is off-center. While it's a "nice" golf hat, it's nothing like the photo. I would not order again.
August 5, 2025
Reply from Dihaga
Dear Joseph,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience, and we completely understand how frustrating it must be to not receive the items you were expecting—even though the tracking shows they were delivered recently.
At Dihaga, we take full responsibility for making sure our customers receive their orders as expected. While we've received many compliments on this product, we understand that this doesn’t ease your frustration, and we’re committed to doing everything within our ability to find a solution. Could you please email us with the title Urgent - [Order number]. Our customer service will get back to you as soon as possible.
Best regards,
Dihaga Team
Got my hoodie....Great@@ thank you
Got my hoodie....Great@@ thank you. 🥰🥰🥰🥰
August 6, 2025
Unprompted review
Reply from Dihaga
Dear Ronald,
We're thrilled to hear that you love the hoodie! Your 5-star review and kind words mean the world to us — it's one of the biggest motivations for our team to keep doing what we love.
Thank you again for your support and for taking the time to share your positive experience!
Best regards,
Dihaga Team.
Some updates were slow
Some updates were slow, but the product is great
August 5, 2025
Unprompted review
Reply from Dihaga
Dear Steve,
Thank you for taking the time to share your experience with us.
We’re very grateful to hear that the quality of our product met your expectations. For your next order, we will make sure to expedite the shipping process for you.
We always aim for our customers to receive their orders as quickly as possible. However, due to a recent surge in orders, the tracking updates may have been slower than usual — we sincerely hope for your understanding.
Best regards,
Dihaga Team
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Haven’t received the hat ordered
August 4, 2025
Unprompted review
Reply from Dihaga
Dear Robert,
Thank you for your review and for bringing this matter to our attention.
After reviewing your case, we’ve confirmed that your order was successfully delivered on August 4th, 2025.
Tracking Number: 4203950362469200190381925302656018
Tracking Link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=4203950362469200190381925302656018
According to USPS, the package was delivered at 2:43 PM to Gulfport, MS 39503.
We kindly suggest checking with your local post office for more details. If available, please also review any security camera footage, and ask neighbors in case someone might have received the package on your behalf.
We’ve also sent you a private email to offer further assistance and support.
We truly appreciate your patience and look forward to resolving this with you.
Best regards,
Dihaga Team
It was exactly as pictured.
It was exactly as pictured and came fairly quickly.
July 24, 2025
Unprompted review
Reply from Dihaga
Dear Patricia,
We're so happy to hear you're pleased with your purchase and it was exactly what you expected! We truly appreciate your trust in our store and your kind words about the fast delivery.
Thanks again for the awesome feedback!
Love,
The Dihaga Team
I like it I just would’ve hope that the…
I like it I just would’ve hope that the blue on the Miami and logo were the same blue
August 4, 2025
Unprompted review
Reply from Dihaga
Dear Joshua,
We’re glad to hear that you like the product you received! However, we’re truly sorry if the logo on the item didn’t meet your expectations colors.
We’d love to look into this further and assist you in the best way possible. Could you please send us an email with the subject line: Trustpilot - [Your Order Number]?
One of our agents will get back to you promptly.
We look forward to hearing from you soon.
Warm regards,
The Dihaga Team
Verified
Reply from Dihaga
Dear Mia,
We're truly sorry to hear about the unpleasant experience you had at our store. This is certainly not the level of quality or service we strive to deliver.
To better understand and resolve the issue, we've sent you a private message via email. Could you please take a moment to check and reply when convenient?
Your response will help us prioritize your case, and one of our team members will get back to you promptly.
Thank you for bringing this to our attention—we're committed to making things right.
Warm regards,
The Dihaga Team
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Shipping took 4 weeks and I received…
Shipping took 4 weeks and I received incorrect item.
July 28, 2025
Unprompted review
Reply from Dihaga
Dear Justin,
Thank you for bringing this to our attention. We're truly sorry to hear that you received an incorrect item, and we sincerely apologize for the delay in shipping.
Unfortunately, your order was delayed due to a customs inspection, which has affected some shipments recently. We deeply appreciate your patience and understanding during this time.
We've just sent you a private message to provide dedicated support for your order. Please check your inbox and get back to us at your earliest convenience so we can resolve this for you as quickly as possible.
Warm regards,
The Dihaga Team
Awesome
The hat was exactly we that was advertised. Very soft cap. Shipping time was great. Highly recommend business with them.
July 26, 2025
Unprompted review
Reply from Dihaga
Dear Bronson,
Thank you so much for your 5-star rating and for sharing your positive experience with us. We're especially pleased to know that both our products and shipping time met your expectations—your satisfaction truly means a lot to us!
We look forward to the opportunity to serve you again soon.
Best regards,
The Dihaga Team
Verified
Reply from Dihaga
Dear Theresa,
Thank you so much for taking the time to share your experience. We're thrilled to hear that you loved the jacket and are happy with your purchase! Your kind words truly made our day.
We look forward to receiving more orders from you in the near future!
With love,
The Dihaga Team
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