Theblackluxe Reviews 54

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the quality of the products, especially the fabric and the fit of the jerseys. Consumers highlight that the items often match the description and the sizing is accurate. People also love the designs and the messages displayed on the products, with many reporting they received compliments when wearing them. Many reviewers mentioned the positive impact of wearing the jerseys, expressing feelings of pride and empowerment. Some consumers also appreciated the company's communication and customer service. However, a few reviewers reported issues with sizing, order delays and inconsistencies in the product received, but the company was willing to resolve the issues.

Based on these reviews

Rated 4 out of 5 stars
Verified

I was initially unsatisfied with the quality of the material of my second order. It was noticeable different from the material of my first order. I reached out to the company with my concerns. They to... See more

Rated 4 out of 5 stars

Got a lot of positive reviews on my jerseys and joggers from Theblackluxe, however, I wish the baseball card brim could have been a little thicker. I will continue to buy these awesome products becau... See more

Rated 4 out of 5 stars
Verified

Love the jersey for its Tru big boy sizes and and high-quality definition prints. The hat 🧢 is a Lil off in texture but it compliments the jersey well.

Rated 4 out of 5 stars

I just received my order today, so I haven't worn it out yet. I was surprised that it came this quickly. The fit is perfect, the jersey is just as I hoped it would be. Four stars because of the cap. I... See more

Rated 3 out of 5 stars
Verified

Have had a sizing issue with my jerseys, however the CEO has reached out and attempting to remedy the situation. Things are looking better!

Company replied

Rated 5 out of 5 stars

You know I am a 71year old man and I really thought that the jersey's would some cheaply made jersey with iron on letters but I am impressed with the quality. The family really likes them my wife want... See more

Rated 5 out of 5 stars

I’m so very pleased with my New Baseball Jersey purchase, specifically the quality and fit. I’m a Big Guy (6’, 390) and this 6X has more room than expected, and I realize a 5X would have been perfect... See more

Rated 5 out of 5 stars

Received my order a couple of days ago. I had ordered several at her items from another company. After getting the tracking number I realized that they were from china and that means a sizing issue, e... See more

Rated 2 out of 5 stars

I ordered two jerseys separately within two minutes. My size of the first Jersey selection was shipped incorrectly. The status of the delivery took too long. Product delay and shipment was an issue... See more

Rated 5 out of 5 stars
Verified

I brought the items for my son it's his birthday. And he love them thank u for having a business thats6great for black people God bless Linda Johnson

Rated 5 out of 5 stars

I ordered two jerseys for my son's as Christmas presents. It took about 30 days to receive the order. When I opened and inspected them, I really liked the feel of the fabric and the design was just a... See more

Rated 5 out of 5 stars

I love the jersey. Bought jersey middle of July and bought shorts with the jersey. Wore outfit and someone said that's a sharp outfit where did you get that from. I said got outfit from theblackluxe.c... See more

Rated 5 out of 5 stars

My experience with Theblackluxe company has been top notch. The constant communication I received while waiting for my shipment made me feel like a valued family member not just a customer. Most imp... See more

Rated 5 out of 5 stars
Verified

I wore one of the jerseys out to the grocery store as I walked along. I had multiple people viewing the jersey and smiling as my wife and I walked through my wife happened to notice it.

Rated 5 out of 5 stars

My item arrived quickly and it was more than I expected. It looks great and feels good. Perfect for Arizona winters. I recommend buying from this company.

Rated 5 out of 5 stars
Verified

I wore this jersey today in honor of Juneteenth!! What a hit!! Many compliments all day, everywhere I went. Kudos to your company!! Excellent

Company replied

Rated 5 out of 5 stars

I ordered 2 and got told how nice it looks on both of them it something you can wear with pride and people will stop you to ask hey i want one too

Rated 5 out of 5 stars

I received my shirts and hats today and I must say I am well pleased with the style and quality of the shirt I am looking forward to my next order.

Rated 5 out of 5 stars

I was absolutely happy with my two jerseys I bought. They were as advertised and true to fit. I definitely will be ordering more. Thank you for the great jerseys.

Rated 2 out of 5 stars

I bought a Jersey and it was to big. Wasn't the right size i ordered. Not true to size. Tried to return for a smaller size, but the return department was confusing, so I just eat the Jersey that I can... See more

Company replied

Rated 5 out of 5 stars

I received my jersey, and everyone is asking me where did I get it. I love it! Plus, the the matching hat really sets it off. I will definitely bo ordering again. Thanks! Joe

Rated 5 out of 5 stars

The fact that you took the time to email me and let me know that my order was shipped to me and after I got it yall live up the hype

Rated 3 out of 5 stars
Verified

I like the heft of the fabric. However the collar stitching is not matched. And it took entirely too long to recieve my order.

Rated 4 out of 5 stars

I’m satisfied but I wish the gold color was a little more richer with Gold but it’s very unique ✊🏾

Rated 4 out of 5 stars

I wore the jersey to my volunteer spot and the people there like it. They complimented me for wearing it. It brought me a lot of pride!

Rated 5 out of 5 stars

I got my purchase on time. I used to ordering bigger so it doesn’t be to small. Believe me when it says the size it’s the size. I should’ve ordered smaller. Great quality and all. M&M dc kid

Rated 5 out of 5 stars

Nice shirt nice feeling while wearing shirt feels nice on skin and feels nice displaying words on shirt. Thank You Very Much.........Peace and Blessings

Rated 5 out of 5 stars

I wore this jersey for the first time yesterday, and I’ve never felt so empowered to be black, and I received so many compliments on how beautiful the jersey looked, and the positive message in which... See more

Rated 3 out of 5 stars

Sadly it started off rocky because the merchandise I brought wasn’t exactly what I recieved but thank God I sent photos of what I recieved and they compared them and apologized for any Inconvenience... See more

Rated 5 out of 5 stars

I AT FIRST THOUGHT IT WOULD TAKE LONGER TO RECEIVE MY ORDER, AND WAS WORRYING ABOUT IT MIGHT BE A SCAM. BUT I WAS WRONG, MY JERSEY AND CAP CAME IN 19 DAYS. I WAS REALLY IMPRESSED BY THIS.AND I LOVE MY... See more

Rated 5 out of 5 stars

Hello Team, I received my jersey and it's ALL THAT & A BAG OF CHIPS. When I present it to the world I'll send you a Pic. Thank You

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Company details

  1. #219 of 453 best companies in Clothing Store

Written by the company

TheBlackLuxe is a proudly Black-owned apparel brand that celebrates culture, history, and legacy through bold, meaningful designs. We specialize in high-quality baseball jerseys, joggers, and snapback hats that honor Black pride, Black fatherhood, and Black history. Every piece is crafted with intention—offering both style and a statement. From our empowering messages to customizable designs, we aim to help our community wear their pride loudly and proudly. Whether you're shopping for yourself or gifting someone special, TheBlackLuxe is here to uplift, represent, and inspire. ✅ 5-star customer service ✅ Easy returns & worldwide shipping ✅ New collections launched regularly Shop with pride. Wear your story. Join TheBlackLuxe family.


Contact info

3.8

Great

TrustScore 4 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

It took almost a month to arrive

It took almost a month to arrive, and when it did, the packaging was not appropriate for a hat. I haven't worn the hat because it was completely flattened and bent up by the packaging; I expect my hats to arrive in a box, to maintain it's shape.

October 3, 2025
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Rated 1 out of 5 stars
Verified

I May Try Them Again, I Don't Know

Cheap materials for a baseball cap were used and the measurements of the cap bills were smaller than normal. Also, they were shipped flattened to the point where the original shape couldn't be restored.

September 27, 2025
Theblackluxe logo

Reply from Theblackluxe

Hi SHAWN TOLLIVER

I’m really sorry to hear about your experience with the cap. I’ve already reached out to you by email to offer support and make things right.

The issue with caps getting flattened during shipping is something I’m working to improve — I’ve looked into shipping them in boxes, but the carrier cost is still extremely high. Most caps usually regain their shape after a few wears, but if yours didn’t, please check your email — I’m ready to help and find the best solution for you.

Thank you for supporting a small Black-owned brand and for giving me the chance to improve.

— Thomas, TheBlackLuxe

Rated 1 out of 5 stars
Verified

Terrible

Doesn't look anything like the pictures.

September 25, 2025
Theblackluxe logo

Reply from Theblackluxe

Hi Joshua,

I’m really sorry to hear that your item didn’t look like the pictures. I’ve already reached out to you directly at jderritt@gmail.com
to help resolve this, but I haven’t received a reply yet.

Please check your inbox or spam folder — once you send me a photo of what you received, I’ll review it right away and take full responsibility if the product isn’t as shown.
— I’m always here to help.

— Thomas, TheBlackLuxe

Rated 1 out of 5 stars
Verified

The quality of the pants and top were terrible.

The quality of the pants and top were not as good as advertised. I was sent pants that look like pajamas and not like in the picture. The size of the pants were not even matching what I ordered. I spoke to someone only through email who gave me a reason for this and stated I would get the right order but I never received it. So I was stuck with an order and I bought two thinking my first order was wrong and never received a response on fixing that as well. So I paid for two of the same thing and got the same result for both orders. I have the same review for both orders!!!

September 15, 2025
Theblackluxe logo

Reply from Theblackluxe

Hi Jennifer,

I’m truly sorry for your disappointing experience — that’s never what I want for any of my customers.

As we discussed over email, I’ve already processed replacements for both items, and they’re currently in transit. I’ll update you as soon as they’re out for delivery so you don’t miss the package.

Thank you for your patience and for giving me the chance to make this right.

— Thomas, TheBlackLuxe

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Rated 3 out of 5 stars
Verified

Problem is getting handled!

Have had a sizing issue with my jerseys, however the CEO has reached out and attempting to remedy the situation. Things are looking better!

September 12, 2025
Theblackluxe logo

Reply from Theblackluxe

Hi Carl,

I’m really sorry for the frustration you’ve experienced. I actually received your return request email on October 8 and replied the same day to confirm the new sizes you wanted for the exchange — but I haven’t received a response yet. Could you please check your inbox (including spam/junk) for the message sent to defender5111@yahoo.com
?

I’m always happy to offer a free size exchange for cases where the fit isn’t right. Please reply to that email whenever you can, and I’ll take care of it right away.

— Thomas, TheBlackLuxe

Rated 1 out of 5 stars
Verified

The fit was inaccurate

The fit was inaccurate.
Nothing fit well.
Your clothing made a good donation for someone else since they were of no use to me

September 15, 2025
Theblackluxe logo

Reply from Theblackluxe

Hi Michael,

I’m truly sorry to hear that the fit wasn’t right — that’s never the experience I want anyone to have. I actually sent you an email at michaelwilliamss@gmail.com
regarding the sizing issue and I’m more than happy to help make this right for you (including a free size exchange).

Could you please check your inbox and get back to me? I’ll take care of it as soon as I hear from you.

– Thomas, TheBlackLuxe

Rated 4 out of 5 stars
Verified

Satisfied customer

I was initially unsatisfied with the quality of the material of my second order. It was noticeable different from the material of my first order. I reached out to the company with my concerns. They told me that they had changed the material but, they were willing to resend me my items with the original material at no cost to me.

September 13, 2025
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Rated 1 out of 5 stars
Verified

I didn't even receive my package from…

I didn't even receive my package from your company

August 14, 2025
Theblackluxe logo

Reply from Theblackluxe

Hi Pernell,

I’m sorry to hear this. I’ve already reached out to you by email and am still waiting for your response so I can assist further. Please check your inbox (and spam folder just in case) and get back to me—I’m ready to help and will make sure you’re taken care of.

Warm regards,
Thomas
TheBlackLuxe

Rated 3 out of 5 stars

Sadly it started off rocky because the…

Sadly it started off rocky because the merchandise I brought wasn’t exactly what I recieved but thank God I sent photos of what I recieved and they compared them and apologized for any Inconvenience for my troubles and promised to justify their mistakes and as I write this I’m waiting for a email telling me when to expect my correct merchandise the sad thing was I’m going to a festival and wanted to wear my jersey and matching cap but due to their mistake I was not able to do so.. but I hope for my birthday I’ll be able to wear all 3 of my jerseys and matching caps in Las Vegas in the next month if they are delivered and are correctly paired up they have agreed to correct this situation so now I wait but I will be seeking to wear and buy more merchandise and advertise their products the only thing that bothers me is the delivery status .. it just takes too long if u get the funds express me the product who cares if it cost a fee at least I’ll get the products when I need them when I plan on wearing them and don’t have to seek other stuff because the merchandise didn’t arrive on time
Thank you and hopefully my birthday will be a success with the merchandise and I say thank you for correcting the mistake just get the caps and jerseys to me please I can’t wait… so excited

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Hello Team

Hello Team, I received my jersey and it's ALL THAT & A BAG OF CHIPS. When I present it to the world I'll send you a Pic.
Thank You

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

You know I am a 71 year old man and I…

You know I am a 71year old man and I really thought that the jersey's would some cheaply made jersey with iron on letters but I am impressed with the quality. The family really likes them my wife wants to know if you have a women's line i do love my jerseys so thank you sorry about the name that is my brother n law so please send to my email

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so very pleased with my New Jersey…

I’m so very pleased with my New Baseball Jersey purchase, specifically the quality and fit. I’m a Big Guy (6’, 390) and this 6X has more room than expected, and I realize a 5X would have been perfect. Nonetheless, I recommend this Vendor product to everyone. Again, THANK YOU Black Luxe, and I’ll be shopping again soon.

August 3, 2025
Unprompted review
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