COLIS PRIVE Reviews 104,057

Have had a handfull of deliveries in the past week. All message were incorrect from Colis Privé. I don't understand the reson for e-mails from CP at all as DHL and Colissimo sent me the correct inf... See more

I went on Premium on Amazon France and usually it was Collissimo. I cancelled my Amazon premier immediately because it was Colis Privé and no more Collissimo. For the first time in years, the... See more

I'm sorry but the service is bad. Ok it's on time, but the delivery man can not read the map. He delivers to the wrong address, constantly!! And when I'm complaining about it to the service, I get NO... See more

The last 2 deliveries were perfect: hassle-free & on-time - my parcels were left inside the porch, beside the mailboxes, as all other couriers do. Note it is only after many “attempts to deliver” on 3... See more

Worst ever delivery company. They rescheduled my delivery for 4 times in a row. I am home waiting for the package, they do not knock on the door and do not ring the door bell. There is no way to reach... See more

Vous n'avez pas livré le colis et pour reprogrammer vous voulez que je paie un supplément ! The link to your website offers to reschedule delivery at a cost of 47 cents and suggest another euro as... See more

Nobody came today for the delivery… I checked the tracking number and it says: image001.png Which means that we refused the packet. Nobody actually showed up, so we didn’t refuse anything. The del... See more

9 out of 10 deliveries will be with problems. Usually they say they didnt find the address. After contacting CS, theythen miraculously find the adress ,. But that leads to unneeded long delays and me... See more

The answer is yes. 2 times in a row, no delivery, have then had to arrange delivery to pick up point some distance away at huge inconvenience to myself. As an Amazon business customer I expect better,... See more

These people are liars, If I could give a minus 10 stars I would. They will lie and say they attempted delivery, when they don't even know how to get to your address. They will not call you, they... See more

They left the package at the front door, for anyone to grab. No one was home for an entire day. Didn't even have the energy to put it underneath the carport, where it would be out of sight, just left... See more

Unfortunately, I can’t find the package and there is no note in the mailbox, this was for a friend of mine and she is leaving in 3 days, so it’s very disappointing. There were two other packages de... See more

I received a message that Colis Prive had tried to deliver my parcel but as I was not available, they were unable to deliver it. This is not true as I had waited at home all day. The driver obviously... See more

Would give 0 star if it was possible. 1st attempt in delivering my package : never rang, called, or used the interphone. Yet they indicated that the delivery could not be done while I waited... See more

Colis Prive simply fail to deliver. They noted an attempted delivery and i had to reschedule. There was no attempted delivery as it was to a work site and there are 7 people onsite. The call cent... See more

The worst courier company. I never choose them for delivery, and they still redirect my parcels to their company. The first time, they didn't deliver my parcel three times, and in the end, they lost i... See more

Do not recommend. They say they attempted delivery when they didn't then they alter the history of the parcel to cover up that that they didnt deliver. Dishonest, unprofessional. On the phone they tol... See more

Sequence of events: 1. Package arrives in Paris and I'm notified it will be delivered today [I am at home]. 2. Receive a message that the address could not be found [in the 15eme, it's o... See more

It was my fault because I didn’t understand him but the way to say him the things was not friendly. I saw another boxes there up the mail box but not mine I don’t understand why

One day Colis Prive will surprise me, they will make a delivery on the day they are supposed to without making an excuse. Today is not that day, I wish I could give no stars. Awful service. Belo... See more

Apparently the parcel could not be delivered! "Livraison impossible. Malheureusement, un problème est survenu avec votre expédition et nous ne nous attendons plus à ce qu’elle soit livrée. No... See more

We waited in all day for a delivery. Claimed they had come but did not get an answer. Not true we were here. Tracking data not good. Did not respond to emails. Had previous deliveries from this compan... See more

I’m going around in circles trying to get a message to colis prive about my delivery instructions. I have multiple deliveries from Temu & amazon being delivered by colis prive. Please ca... See more

Could you be any more rude? Driver start to argue because the phone number does not work, come to find out it was a present from my france in the US who forgot to put my french phone number b... See more

SATURDAY morning receive an email saying the package is on its way and will be delivered in the next two BUSINESS DAYS. Two hours later I received a notice saying a delivery attempt was made. Keep in... See more

Your company lied again! This morning you emailed me:” Hallo, Onze bezorger heeft jouw CAINIAO pakje 431 000 078 745 ontvangen. Het wordt vandaag afgeleverd op volgend adres: Jianqun Fu... See more

Horrific experience. Two times I've tried to reschedule the delivery, and each time no one bothered to show up. At this point, I've assumed the item is lost and I've filed a lost claim. I've a... See more

My Amazon order inevitably goes on hold for extra information which then delays the parcel by two days. no extra information required by them. Just a delay. Any parcel that i get delivered by Colis Pr... See more

Item marked as delivered but was never delivered, when I tried to make a reclamation, they closed my case. I simply lost my money. Worst delivery company ever avoid at any cost, I wish there should be... See more

I waited all day for a delivery that took 6 days to get picked up by you guys! Only to receive nothing but an email in the evening, stating 'incomplete information.' So I checked and all the informa... See more

Colis Privé sent a message at 11h29 to say they were not able to deliver the parcel at 13h02! So time travelling couriers! The next delivery message, for a other item, said the parcel had been deliver... See more

First of all they were late more than a week, second of all everyday they would mention to attempt a delivery nobody showed up to deliver. Even after taking an appointment they sent my parcel back to... See more

Once again, Colis prive was unable to deliver my package to my home because of an incomplete address, even though it had all of the information. Other companies never have any problems with delivering... See more

First time they delivered, the official website said my package would be delivered that day for 2 days straight. After that it switched to "Delayed because of accident". I emailed them and got no re... See more

dishonest, deliver to a post-box as and when they feel like. must be the cheapest amazon found to deliver there parcels. I wish you parcels was delivered as quick a you reviews, but gain you respo... See more

This is probably the worst delivery agency. They are never delivering anything while I am at home. I receive a message that they need extra information, but it is not clear what. My address is complet... See more

If you have a choice use another courier. I have recently had terrible experience of Colis Prive and left revues on this site, being a caring company willing to learn from their customer fe... See more

Package was not delivered. After claiming it via the official way various times, they basically just said to figure it out myself. Very very bad service, will never order again if I notice they are... See more

They could not deliver at our company's address where we don't usually have delivery issues. Had to change to a pick-up delivery to get the package. They never delivered it there. The supplier had to... See more

Despite booking a delivery date that was guaranteed by colis prive they have yet again failed to deliver they truly are the worst delivery company in the world. how on earth do they stay in business?... See more

The service to choose to not deliver packages. 11/09 : Package received 12/09 : Handled by logistic services 16/09 : Ready to be delivered (the gap is the week end). I waited all day, no p... See more

Lost my package and insisting on having it delivered... During the complaints process they made me "swear on my honour" that what I'm saying is true and if it found otherwise I could be sued for 15000... See more

They did not deliver the object, the address was correct, but they wrote that they need additional information but there is no way of knowing what information they want. When I contacted them filling... See more

They claimed to have attempted to deliver, however they did not. Their website is broken as I couldn't reschedule. I received multiple SMS messages saying they attempted delivery, but they were never... See more

Companies need to stop using this delivery service. In various addresses I've had an array of problems. I will not order anything further delivered by this company, it's not worth it.

Horrible experience, they also sent the parcel to a pick-up point even though I had selected the option to receive the parcel at home. Once, I didn't receive my parcel and they said it's already deliv... See more

In the last two weeks I have unfortunately had two separate purchases delivered by Colis Prive. I believe at best this company is run badly and employs lazy or incompetent staff who don’t provide any... See more

For first parcel, they said they tried to deliver but couldn't so they switched to a pick up point. I was at home all day that day and didn't hear any truck or any door bell ringing. For second parcel... See more

Your company is a terrible company. Four of my packages have been lost over the past few years. I've complained several times, but never received a response. Some changes have been made since then... See more

Package never arrived. Asked for support, and did not help at all.