Adam Petch

Colis Privé sent a message at 11h29 to say they were not able to deliver the parcel at 13h02! So time travelling couriers! The next delivery message, for a other item, said the parcel had been delivered to our post box, no parcel had arrived, no courier van had passed, no parcel left with our one and only neighbour. This company is nothing but a lying and cheating organisation with zero customer service. Avoid at all costs

I ordered a duvet cover set over a month ago and it has not been delivered. After leaving a message through their various communication channels I heard nothing. When I finally could use the online chat option, I was told that the items were “Lost in transit” on the 9th June. No one contacted me. It appears they use Hermes. I am now awaiting the re-order to be processed.