Delivery was fairly prompt. The full order was delivered. My only problem is that what I received does not match what I ordered. Specifically, I ordered the Glamour 100s, and I received the Glamour 12... See more
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Company details
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Buy cigarettes online at http://Cigsspot.com . The brands we have are 100% original. 4.20$ average per pack. Free worldwide shipping.
Contact info
Fountain 5, 2079, Kiev, Ukraine
- +373 600 48 102
- shop@cigsspot.com
- cigsspot.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Brilliant
Brilliant - had a few issues making payment, but once that was sorted, package arrived within 2 weeks. Would absolutely use this service again.
Price and prompt service
Price and prompt service. A little too many emails but will order again.
Outstanding service
Outstanding price, Outstanding products, delivery was good, thankyou for a smooth transaction from start to finish
Wel after long waiting my cigarettes…
Wel after long waiting my cigarettes are taken by the customs at the airport and Cigsspot didn't want to find any solution....

Reply from Cigsspot
Very responsive
The people who communicate with us are very responsive and I never have to wait for an answer. It's a pleasure doing business with them.
Will buy from this company again
Excellent Customer Service
Excellent Customer Service! My products were rejected by Customs and , they immediately resent it , adding a free carton to my next order for the inconvenience.
Top service
For those who were wondering before ordering whether this is one of the countless scam sites selling cigarettes online — it’s not. I’m on my third order in just a few days and everything is going smoothly. All shipments are fast, with no customs seizures. The cigarettes are genuine and well packaged. The prices are extremely competitive. Henry replies very quickly and is very professional. I’ll keep ordering from this site without hesitation!
Cigspot sent the cigarettes and it was…
Cigspot sent the cigarettes and it was held by customs in NY and they sent me a letter that getting on line cigarettes is unlawful in US and they can get me to file a case, I paid for five cartons for $280 and when I told this scammer group of two they said I should pay 1/2 of the cost again and they will get me the product to a new address. These are scammers and they will rip you off, if they get 10 stupid buyers like me each day, they can make tons of money. Please note “ IT IS UNLAWFUL “ to get cigarettes on line in US. They’re 1000% scammers. Choice is yours but I lost $280 to these team of two. I have written to the Government departments who protect customers and they’re working on it. I have filed a case.

Reply from Cigsspot
0 stars
0 stars. Never answer emails and never sent my order. Placed order on the 1st week of August. Never again.
I'M NOT FROM SOUTH AFRICA, I'M IN THE UK SO YOU ARE INCORRECT IN YOUR REPLY

Reply from Cigsspot
I purchased Terea sticks from them
I purchased Terea sticks from them. They shipped from Kazakistan. Both cases they got rejected from US Customs. They refunded on half of 290. I am out 145 dollars for their incompetence. Do not buy from this outlet

Reply from Cigsspot
Not even one star
Not even one star, twice my order was send it wrong, nit the original advertise, lied about “sweet surprise “ was nothing at all, and my first delivery arrived after 3 weeks and second delivery,i asked them to not deliver the same time frame so they decided to deliver in nearly one month, they cigarettes ar shit, taste of tree leaves…waste of money. Avoid this “company” they sell counterfeit products!!!Update after answer me:
I know what i ordered and what i received, i cannot upload pictures with the order but i send you by mail..please don’t take me has a kid…and i’m not blind too🙄
Second order was to give u a second chance 🤣 but don’t worry mate…good luck with your business!

Reply from Cigsspot
Cigsspot have great prices and…
Cigsspot have great prices and communication, never had any issues with them
Great customer service from Henry
Great customer service from Henry. The package arrived in ~2 weeks intact and not damaged. Will order again!
good service and quality cigs
Excellent service and top-quality smokes. If you have any questions, I highly recommend reaching out to them by email — they’re quick to respond and very helpful. Delivery was also faster than expected, arriving in about two weeks (to europe).
I will definitely be ordering again.
This is a scam site
This is a scam site. Ordered and paid. Received email saying that tracking info would be sent and a week later am still awaiting tracking number and get no response when trying to contact them
EDIT: Apologies, not a scam site, just very POOR communication and VERY slow delivery. Goods eventually arrived as ordered.
I have ordered these nearly a month ago…
I have ordered these nearly a month ago and everytime I ask what’s happening they reply we’re working on it. And spend £500 every month.

Reply from Cigsspot
My order made it to me in a timely…
My order made it to me in a timely fashion and that's what's important!
2nd time purchasing
2nd time purchasing. Great experience both times. Small issue with local postal service, but quickly resolved and not an issue caused by this great team.
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