Koray

Here is the whole story - not just the part:
1. This was not the first order. The customer made more han 5 orders before and everything was great!
2. His last order was shipped, but USPS hasnt delivered it and lost it! After that we RESHIPPED the order for free!
3. The reshipment didnt get delivered as well and came back to us. So we propose to reship it again and use different adres.
4. Customer said he dont want to wait and asked for a refund. I explained that we have shipped the package twice already (for our money) and I asked if he will be ok with a partial refund of 50%. And he agreed to that!

Its not like we just told him about that. The customer agreed for a partial refund.

We told you that we will reship your package for free, but we need some time for that. In fact we dont offer free reshipments if the package is lost - its crearly said in our "Shipping and Return" Policy. But we made an exception for you - all we need is time.

I hope you will change this review once we deliver the order, like we did with your previous 2 orders!