My initial contact in store was with a staff member called Breeda Kennedy. She was very polite and more important knowledgeable. She went out of her way to check if items were in stock and dealing wi... See more
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Review summary
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Based on these reviews
Company details
- Furniture Store
- Bedding Store
- Bedroom Furniture Store
- Children's Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Caseys Furniture has been retailing in Ireland for over 100 years, and is recognised as the furniture retailer of choice providing superior service and comfortable living experience to all its customers. From small beginnings John Casey established Caseys Furniture in 1921, supplying furniture to the local residents in the aftermath of the burning of Cork, which decimated a large part f the city the previous year.
Contact info
65 Oliver Plunkett Street, T12 N8W6, Cork, Ireland
- 021 427 0393
- info@caseys.ie
- caseys.ie
Replied to 92% of negative reviews
Typically replies within 1 week
James & Betty
Prompt attention from nice pleasant courteous staff, led by example by Tom and by Tosh, who are always a pleasure to deal with. A great range of lovely furniture for every need and budget. Just a good shopping experience with real people in a real shop.
Professional service 100%
My initial contact in store was with a staff member called Breeda Kennedy. She was very polite and more important knowledgeable. She went out of her way to check if items were in stock and dealing with her was a very positive experience. Another important thing was me was I was kept informed re delivery and furniture arrived on schedule. Delivery people were very efficient.
A wonderful chair
A wonderful chair, speedy delivery and excellent delivery men who had to work very hard because the chair wouldn't fit through the front door so they had to work out a way to get it through a window.
Top notch quality and service
Top notch quality and service, from enquiry through to sales, delivery and assembly
Disappointed - unnessary stress
System were not updated to show that I had paid to have an old mattress taken away
The matress is good
We found the matress we were looking for. The price was adjusted which was Nice, however the matress came a bit dirty...
Premium service
Everything ran smoothly, from the user friendly website to the care given on delivery. Excellent service.
Great service from Ger!
Awful post sale customer service…
We and our families have spent thousands in this store. However they sold us a really expensive couch that was defective (frame broke while still under warranty). Despite numerous emails and pictures of the couch, they have failed to take or acknowledge any responsibility. This is really terrible customer service, especially as we have been so loyal to them over the years.
Wonderful staff
Wonderful staff. Knowledgeable and friendly. Great experience. Thank you
A "Casey" mattress.
In store experience was great as per usual. Delivery persons were courteous and efficient. But the powerful smell from the "Casey's" mattress took away from the whole experience.
Good efficient service
Great service
Great service in shop from Lisa. We had 2 separate deliveries both very helpful delivery men and items assembled with no issues and all rubbish taken away.
Up to usual good standard
Attention on the shop floor was excellent.
Delivery was timely and efficient.
Advice was comprehensive and useful.
Up to usual standard .
Thanks
Excellent customer service and product…
Excellent customer service and product quality.
The lads on the truck were very…
The lads on the truck were very pleasant and very helpful
Excellent service
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