Dress arrived one day prior to expected arrival date, which was amazing considering I submitted custom measurements. My dress in the photo online was beautiful for mother of the bride. The one I rece... See more
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Review summary
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Based on these reviews
Company details
- #11 of 17 best companies in Dress Store
- #8 of 11 best companies in Bridal Shop
- #4 of 4 best companies in Formal Wear Store
- #7 of 10 best companies in Wedding Store
Written by the company
Babaroni.com is a professional manufacturer online of customized&hand made wedding dresses, bridesmaid dresses and prom Dresses!
Contact info
- United States 
- service@babaroni.com
- babaroni.com
Replied to 33% of negative reviews
Typically replies within 1 week
DO NOT BUY
I measured myself and my measurements fit perfectly with the size I chose for this BRIDESMAID dress. The dress arrives and it is absolutely ENORMOUS. I could fit 2 of me inside this dress and the wedding I am in is in less than 2 weeks. So now im screwed. Not only did I pay $100 for this dress plus $30 expedited shipping, I now have to pay another $275 to get this dress altered and hope it will be done in time for the wedding. I am absolutely horrified with this purchase and I would like a refund.
Perfect flower girl dress!
We got my daughter’s dress custom sized and it fits her perfectly! It is very good quality and was shipped with care. Would definitely recommend!
Fast delivery
Fast delivery, colour is exactly how it’s shown in the photo. A nice flowing dress, extra room for girls in the bust area & great for the mid section area, Thanks Team❤️
No response from customer service I…
No response from customer service I requested a return and haven’t received any response.

Reply from Babaroni
Size description is not correct
Size description is not correct. Return service is horrible.
You are stuck with what you bought because the return shipping is more expensive  than the items purchased.
Awful experience :(

Reply from Babaroni
This was the worst experience ever
This was the worst experience ever. I ordered a dress in September for my daughter to be part of her best friend wedding. I expedited the shipping 3-5 days. My daughter flew in from LA. The wedding was 10!13, we got the dress the nest day. I sent 10 emails and chats to get and update, only to be told to send an email. The email told me to track the dress. Needless to say we had to search for 7 hours to find something she could wear and it was horrible. Her dress did not match any of the other gowns. I have sent the dress back!!! The dress was ordered 3 weeks prior to the wedding, the extra $29.99 was a waste of money.

Reply from Babaroni
Beautiful dress!!!
Beautiful dress!!!! Got custom size and it is a perfect fit! 😍 Thanks so much to Maya for her great customer service. She was very helpful through the process!
In love !!!
I must tell you that I love this brand, the designs, fabric, colors, and the heels, wow!!! I always had advice from the company regarding sizes, and all the products arrived on time.
Beautiful dress & excellent customer service
Customer service was really great to work with and very responsive.  The style and material of the dress is very beautiful.  
I highly recommend using the custom size if you’re between sizes.  Just don’t forget to include your heel size into the field for extra length.
The dress looks amazing and fits perfect
The dress looks amazing and fits perfect
Fast shipping and great quality
Fast shipping and great quality! However I ordered a matching tie to my dress which were both in the colour jade, but they were not a match at all so that’s a little disappointing but apart from that I would definitely recommend!
Great communication
Great communication. Beautiful dress and fabric. Flows so nicely. Jacket needs to be bigger as it seems 2 sizes smaller than dress
I ordered a girls white winter dress…
I ordered a girls white winter dress and it is exactly how pictured! Just beautifully made and my little girl LOVES it! The sleeves were a little short, but I can add some ruffles at the bottom of the sleeves to make them longer. But all in all, love the dress so much!
Perfection
Dress came really fast. Even better than in pictures. Perfectly made with measures I provided. Wore it to my best friends wedding and it was perfect. Will buy again.
read the return instructions they are…
read the return instructions they are not good at all. there sizes are very small

Reply from Babaroni
Disappointed on custom order
I ordered a custom Mither of the Bride dress in a custom size (which the company recommends) and the top is 2 sizes too large. The metal bra liner goes down to my waist. I sent a message on the website but have not heard back. I can not wear this dress to my daughter’s wedding as it does not fit. I spent $177 and am without a dress. I’m going to have to pay to have it altered and only have a month to make that happen. 
BAU2352121
Team was very helpful with getting my…
Team was very helpful with getting my dress sent out a week before my friends wedding the sizing was perfect will definitely be ordering from them again
Asking for pictures of kids to prove non fitting dresses
I ordered 6 children bridesmaid dresses ( I'm having 2 children bridesmaids so ordered 3 different style dresses in 2 sizes) they arrived within the time stated, my issues have arisen as I am trying to return the dresses. 
They are on the small side and especially when my wedding is next year they will not fit the children, I did not realise that I could only return the items for refund if they were defective, if not then I will be charged 10% plus shipping. Ok I'll take that my fault for not checking prior to order, however I email them to request the refund and they then state they will only offer the reduced refund if I send pictures of the children in the dresses that are too small for them and stated to be more cost effective I take them to a seamstress. Safe to say I won't be sending pictures of my kids and I won't be returning them I will have to swallow the cost of over £200 and have to take it as a lesson learnt. 
For anyone out there thinking of using them the products are great, good quality etc but not good at all when It comes to no longer wanting the items certainly not like a shop you could just send back. I wouldn't mind but these weren't even custom made they were the standard sizings!
Too small
Too small. Requested a return, and the company stopped responding. Poor customer service and doesn’t uphold their policies.
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