This was the worst experience ever
This was the worst experience ever. I ordered a dress in September for my daughter to be part of her best friend wedding. I expedited the shipping 3-5 days. My daughter flew in from LA. The wedding was 10!13, we got the dress the nest day. I sent 10 emails and chats to get and update, only to be told to send an email. The email told me to track the dress. Needless to say we had to search for 7 hours to find something she could wear and it was horrible. Her dress did not match any of the other gowns. I have sent the dress back!!! The dress was ordered 3 weeks prior to the wedding, the extra $29.99 was a waste of money.
Reply from Babaroni
Dear,
We sincerely apologize for the inconvenience you experienced.
First, we generally respond within 24 hours all the emails.
Then we make to order, the dress needs the time to be made when we get your payment, and the time is clear on every product page. The expedited shipping is just the shipping time.
And if you are in a hurry, you could contact our customer service first or put your event date on your order, then we will try our best to make the dress asap.
Finally, if you have sent the dress back, please provide the tracking number to our customer service. Please contact them if you need any help.