Size description is not correct. Return service is horrible. You are stuck with what you bought because the return shipping is more expensive than the items purchased. Awful experience :(
October 10, 2025
Reply from Babaroni
Dear, First, we are deeply sorry that you are dissatisfied with our sizing and product policies. Second, regarding sizing, whether it's standard or custom, we always make our items according to the size information you select and provide. If you believe you received the wrong size, please provide proof to our customer service team. They will assist you. And, regarding return shipping, the shipping costs are borne by your local courier, not ours. We don't force you to use a specific courier; we recommend using the cheapest local courier to minimize your losses. We've done our best and hope you understand. We note that you have provided a return address. If you have already returned the item, please contact customer service to register the return tracking number. Once the package is received, a refund will be issued according to our policy. If you have any questions, please contact our customer service team. Thank you very much.