RETURNS ARE NOT EASY
I'm very disappointed in my experience with Babaroni. I ordered a dress for a wedding, and it delivered fairly quickly which is why I'm giving two stars. However, the color of the dress looking NOTHING like the website. I needed a certain color and this did not match what I was shown. They also make it seem like returns are easy. Its the opposite and it feels very illegal. They don't provide a return label. You have to go to a post office yourself, pay for shipping fees, etc. It does not seem very professional. Very disappointed.
Reply from Babaroni
We are so sorry that you had a bad experience and that you do not like the color you received. Because the resolution of different devices is different, the color you see is different, but we are completely following the website's color. So sorry that we do not have the return label, but the return is easy, you just need to send it back to our return address. We will refund you when get your return, please do not worry. Please contact our customer service if you need any help.
