WA

wagonwheelgirl

United Kingdom

Reviews

Review of La Redoute


Rated 4 out of 5 stars

Issues resolved quickly but communication with courier needs to improve.

Editing my review- it seems like there's not great communication between La Redoute and Evri but I was refunded quickly when it was clear that that poor communication led to my outdated delivery address not being updated.

I think if it's not possible to update your delivery address on the same day it shouldn't say so on La Redoute's website, but they did seek to resolve it for me quickly once I pointed this out.

September 12, 2025
Unprompted review

Reply from La Redoute

Hi, I'm sorry to hear this, I have requested more information regarding this so we can look into it. Thanks, Megan

Review of Uniqlo

Review of Babaroni

Review of Standard Life UK


Rated 1 out of 5 stars

Wouldn't give me my plan number

April 7, 2025
Unprompted review

Reply from Standard Life UK

Hi Wagonwheelgirl. We’re sorry to hear you’ve not been satisfied with your experience with us. We’re committed to providing you with great customer service and we’ll do all we can to make this right. We’ve sent an email through Trustpilot requesting some more information, as it will help us to look into your concerns and investigate further. Thanks, Shaun at Standard Life.

Review of Atom bank


Rated 1 out of 5 stars

Harassment and spam

I received numerous calls from think bank harassing me to join and asking me about “my account with them” when I never submitted my details or asked to create an account. This was followed by emails about “cancelling my application” again, which I never applied for. I have blocked these numbers and emails and I don’t know how they got my details.

November 8, 2024
Unprompted review

Reply from Atom bank

Hi, thank you for taking taking the time to leave us a review. We would not ring customers asking them to join or send further emails but we would definitely like to investigate this for you. Please give us a call on 0333 399 0050 (8am till 8pm everyday) and we'll be happy to help and investigate this for you. KH

Review of UNIQLO


Rated 5 out of 5 stars

Good customer service

Clothing I've ordered looks as it does on the website and when Evri messed up and left my package outside instead of posting they sorted the issue for me.

December 27, 2022
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Unreliable and dishonest service.

On 4 occasions Evri couriers have left packages on my doorstep instead of with a neighbour and packages have been stolen while saying that the package was posted through my letterbox. This is dishonest and shoddy.

December 24, 2022
Unprompted review