Verified
Prompt Delivery. All good
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Review summary
Based on reviews, created with AI
Based on these reviews
After a minor miscommunication initially, I found the customer service to be great. Very quick and positive responses received. I ordered a large petrol chipper which arrived when promised, by profe... See more
I bought pasta maker and it was not arrive on the expected date due to incomplete address, I called up the sender and we fixed the right address and immediately they resend it to me. Thanks for being... See more
Not enough information on delivery times but otherwise excellent service and great product.
Verified
Order arrived in Croatia in a week. Items hose reel, 100 m rubber hose 40 bar and professional spray handle. Arrived in 2 packages, everything OK
Verified
price is fair. free delivery, fast delivery,...
Verified
Excellent product at a good price.
Verified
Prezzi convenienti, merce valida, assistenza top.
Gentile , merce di qualità
Bought a lawnmower 2weeks ago.firstime purchase so was worried would all go well.seems it did delivery takes nearly 2 weeks that's fine as it has a long way to come Ireland.tracking is a bit weird as... See more
The wood chipper we ordered was a bit of a gamble we thought as normally we like to see what we are about to purchase. Especially when spending a decent some of money. However the product seems excell... See more
I ordered a replacement spray gun which when I received it was the wrong part. I telephoned the after sales department. There is a choice of language and a free phone number. The person I spoke to gav... See more
Very easy order processing and purchasing. Excellent communications about delivery, tracking and customer queries. Delivery was a bit slow but that was mainly down to Christmas and New Year disrupting... See more
Delivery time was about 10 days, which I was able to track. The ride-on was well packed on the pallet, everything sorted to exact detail. There wasn't even a washer missing. The handbooks were easy... See more
Ordered a stiga 6102 hw estate ride on mower on 25th March. It was delivered to my door in Northern Ireland 10 days later complete with trailer, towbar, etc all as advertised. Communication with Agrie... See more
Value for money was amazing very impressed with delivery time. Just a tad disappointed at the packaging, the box got wet at some stage of the shipping, which got split, a tape repair administered. M... See more
Verified
Excellent price quality ratio, quick delivery, good product
I ordered a IM 10-S-10V dough spiral mixer. It arrived very quickly with international delivery. The product is awesome, built like a tank and works like a dream. The speed potentiometer was damage... See more
AgriEuro is by far the best supplier of industrial machines we dealt with. The ordering was easy and fast. The packaging was excellent. The machine, an IM10, looks great and is of great quality. The... See more
Really nice company to deal with. Delivery took a while but they answered my emails promptly. The mixer that I bought is absolutely brilliant. It's made a massive difference to my business. Great qual... See more
I had a problem with not having a French phone number for the delivery company to use in France. So, although the AgriEuro online ordering system allowed my UK mobile number to be accepted for my o... See more
Agrieuro TOP!!
Prompt response and good follow up. Product is great and performs as advertised. Suggest a review of packaging as on arrival packaging had been severely trashed by couriers. Product was robust and u... See more
I bought a chainsaw cavalet with a holder and i am very very pleased!Delivery was fast and i already used it!Worked as a charm!Shipping was free and came with courier in Greece.I recommend the site!A+... See more
Verified
Materiale conforme all ordine
Verified
A lot of professional equipment for the garden and not only, I buy it not for the first time, I recommend :)
Company details
About AgriEuro.com
Written by the company
E-commerce Leader in Europa, con 15.000 diversi modelli di attrezzature agricole, da giardino, casa, cucina ed officina in PRONTA CONSEGNA.
- Maxi-Officina Meccanica interna con 15 Tecnici Riparatori Specializzati.
- L'unico venditore online che fornisce tutti i Pezzi di Ricambio.
- Centri Assistenza Specializzati AGRIEURO sul territorio nazionale.
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- DISPONIBILITA’: La nostra parola d'ordine è pronta consegna.
- QUALITA’: Selezioniamo solo produttori seri ed affidabili, verificandone la qualità.
- PREZZO: Offriamo i migliori prezzi del mercato.
- COMPETENZA: Mettiamo a disposizione del cliente tutti i principali canali disponibili: telefono, chat, mail, social networks.
- COMUNICAZIONE: Il nostro cliente viene costantemente aggiornato in tutte le varie fasi dell'acquisto e consigliato attraverso la nostra Newsletter.
- ASSISTENZA: Il nostro vero fiore all'occhiello che ci rende unici nel mondo del web. Disponiamo di un team che si occupa di assistenza post-vendita, di un magazzino ricambi con oltre 80.000 referenze, ed un'officina riparazioni con tecnici specializzati per tutti i prodotti che facciamo rientrare dai clienti.
Contact info
Via della Repubblica, 06049 , Bruna PG, Italy
- agrieuro.com
4.4
Excellent
18K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
don't buy anything here
don't buy anything here
Bad service!!!
After the GeoTech DG 58 F machine was delivered I went to test it, after half an hour a vital part had already disappeared, this was reported to agri euro within 12 hours of delivery.
I got an answer that I had mounted the part incorrectly and a video clip.
I emailed back that the part was factory fitted ?
Answer: No warranty but I can order the part at my own expense.
so don't buy anything here
June 24, 2022
Unprompted review
Highly rate AgriEuro thumbs up from Spain
Highly rate AgriEuro , quality of product 100% . Warmth of staff in customer service exemplary - one feels service is important.
Item I bought did not have a manual , within a few days a video was posted that helped a great deal.
My faith renewed ! I will purchase more from AgriEuro
May 27, 2022
Unprompted review
Excellent professional agrieuro!
March 13, 2022
Unprompted review
review for agrieuro
We bought a sit down mower from agrieuro. The service from this company has been really good.
The information and description on their website is clear and very comprehensive. Easy to use and they have a page in which you can compare products, which is really useful.
The delivery was uneventful and on time.
The pre sale help is also really good.
March 10, 2022
Unprompted review
Great service again
Great service again. I will keep using their service in the future.
January 20, 2022
Unprompted review
do volentieri un parere positivo sia…
do volentieri un parere positivo sia nella qualità dell'attrezzatura sia nell'assistenza
December 9, 2021
Unprompted review
If you are lucky the only thing that…
If you are lucky the only thing that may go wrong is a very long delivery time. But if you have any issues with the product the "customer service" is really the worst I've encountered. My woodchipper came with a belt installed backwards and after 7 min. started to smoke from everywhere and shut off. Their response: 'you fix it' and also, 'we are voiding your warranty for this event'. I am speechless. This belt comes enclosed and it's not something that I installed or assembled so I have nothing to do with the issue and their response "all products are checked for quality assurance before they are shipped, so it must be your fault". I used to live in North America where there was great customer service in general, then moved to Spain and had to lower my expectations significantly, but this is a new low I had not experienced. If you plan on ever buying from this company just hope nothing goes wrong, because their customer service is non-existent
September 23, 2021
Unprompted review
Reply from AgriEuro.com
Good morning,
This short message is to inform you that we've just received a reply from the manufacturing industry. Please note that all the machineries are previously tested and carefully checked in the manufacturing industry before being dispatched.
All things considered and due to producer's statement and outcome, we had to exclude that the belt has been improperly assembled by the producer. By contrast, this event normally occurs whenever the units are used intensively or in case of sudden stops (and this might be also the reason of the bad smoke coming out from the equipment).
However, we've offered you our top service, authorizing the shipping of two spare belts under warranty, exceptionally as gesture of good will towards you, though we had to keep you informed that, whether you'll experience the same problem in the future, we'll not be allowed to honour the warranty any further.
Best regards
Stay away
Stay away, fast delivery, but one item was faulty and the other totally unusable. They offered a discount coupon, as if I would buy from them again.
September 9, 2021
Unprompted review
Reply from AgriEuro.com
Good morning,
We're terribly sorry for the issue you're experiencing with the items purchased. However, we've promptly managed your issue to offer you the highest-quality after-sales service. Indeed, as regards the faulty product, we're waiting to get a video from you in order to sort out the problem with our Technicians and come up with a solution at the soonest (there is an ongoing assistance and we're waiting to get your reply to proceed).
By contrast, what you call "unusable item", it refers to a 5L fuel tank with a value of approx. €3.00. Therefore, both for the value of the accessory and due to the opportunity to find it out in any possible hardware store on site, we've attempted to offer you a coupon on our website (that would be certainly higher than €3.00), considering the possible hypothesis that you'd probably need spare parts for your brush cutter in the future.
Look forward to getting a reply from you within our ongoing assistance ticket.
Regards
Verified
Very poor experience with Agrieuro…
Very poor experience with Agrieuro customer support . I waited 20 days for a delivery and their first advice was to contact a logistics company in Germany. Nothing was ever their fault and took no responsibility for the delay and lack of information .
One of the times I contacted them they even told me it was already delivered ! The product I eventually got was good but I will never use them again due to how they treated me as a customer .
August 12, 2021
Unprompted review
Fast delivery
Fast delivery, great products. I will shop from them soon again.
July 8, 2021
Unprompted review
Worst customer service ever!
Worst customer service ever!
A brand new Lavor Rio Diesel pressure washer, defective after 4months!
4months so lets say there are 10 operational hours on the machine!
They dont care, I mis-used the machine!
All returns and repair of the 4month old machine is NOT FREE of charge!
They blatant ignore the EU-rules regarding sales/warranty!
Luckely I payed via Paypal and have buyer protection via Paypal. Amount of 450€
A word of advice DONT ever buy here machinery!!
June 29, 2021
Unprompted review
Buyer beware
You see many questions on the web asking if agrieuro is a scam. Yes and no.
You can order and pay on their site and mostly these are delivered quickly and efficently. BUT
If you examine the site you will find that none of the buttons for the aftersales serbice they bragg of work. Look further and you will find no email.fb or tel no and if you do try to locate these the only things outthere take you back to their website with no contact deets! tThere website claims in this respect are a lie. If your product goes wrong or you want to buy accessories. There really is no way to contact them. Buyer beware
June 22, 2021
Unprompted review
I recommend having made numerous…
I recommend having made numerous purchases.
April 21, 2021
Unprompted review
Avoid at all cost
Ordered a compressor from this company, on arrival it was damaged so contacted them straight away, they told me they would replace the damaged parts, 2 months later still no replacement parts so i was forced to open a paypal dispute and they still refuse to send the damaged parts. please avoid having anything to do with this company.
In response to your reply , you have had ample time to replace the damaged parts you sent.
I would not have had to open a dispute if you had sent the parts when you said you would. And now you are still refusing to send them. Your company is a disgrace, there is absolutely no reason for you to continue to refuse to ship the parts which you sent damaged.
Response to your second reply.
Facts
You supplied a damaged compressor and fittings.
You agreed to replace the damaged items
Over 3 months later I have still not received the replacement parts
You are now refusing to send the replacement parts which you agreed to.
You have told lies , we will let the people who read the reviews decide for themselves.
Edit. You are liars , who doesn’t allow you to send the replacement parts to replace the damaged parts you sent in the first place ? ?
Edit. Well? Why don’t you reply. You told me you are not allowed to send me the replacement parts ,but you will not tell me who doesn’t allow you ???
You have taken my money , delivered damaged items and refuse to send me the replacements.
March 2, 2021
Unprompted review
Reply from AgriEuro.com
Good morning,
Please note that you’ve notified us about the damage on December 2nd and it was only two days later that the components have been ordered to the manufacturing industry. It took time for us to get the parts from the producer as they had to find the spare parts and dispatch them for the shipment in our warehouse (obviously, the time required by the producer cannot be overcome: please note that it could be possible that the manufacturing industry experience some delays in dispatching the parts and that is mostly true in the Christmas period). Once again, as you'd opened a Paypal claim asking to be refunded, it means that whether you would have won the claim, you would have received a full refund that is what you asked from the beginning of the Paypal claim. However, as the Paypal complaint has been sorted out in our favour you’ve started again to ask for the spare parts
However, for all the above-mentioned reasons, we were not allowed to ship the parts to you, unfortunately.
Best regards,
EDIT:
Good afternoon,
We did not refuse to send the spare parts under warranty and they were ready to be dispatched from our warehouse when we’ve been notified about the Paypal claim.
As you’ve gone through a Paypal claim asking to be refunded, were not allowed to ship the parts to you, unfortunately
Best regards.
AgriEuro
Venditore affidabile
Venditore affidabile, merce conforme all'ordine.
December 30, 2020
Unprompted review
An excellent company to purchase home…
An excellent company to purchase home DIY/garden equipment which are more robust and semi professional than high street chains.
November 20, 2020
Unprompted review
Excellent company to deal with ,helpful…
Excellent company to deal with ,helpful throughout the purchase
I will use them again
November 8, 2020
Unprompted review
Poor customer service on sub-standard product
I have bought a Stiga fingerbar mower 87B for almost €800 with Agrieuro and the service was only good as long as there was no warranty issue. First thinking that the fault (a broken fixture of the mower blade ) was just wear and tear, I ordered spare parts twice but the same problem kept happening, because it turned out to be a structural fault. 3 months after contacting Agrieuro about the warranty issue they still have not resolved the problem and I still haven't used the mower for 5 months in total. So far, the 2 year warranty has not been extented and a lot of time has passed.
October 31, 2020
Unprompted review
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