AgriEuro.com Reviews 18,189

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the products, which are considered to be of great quality. Consumers also appreciate the delivery service, highlighting its speed and efficiency. The prices are considered fair and the customer service is excellent, with quick and helpful responses. People mention that the ordering process is easy and the company provides excellent communication regarding delivery and tracking. The packaging is generally good, although some reviewers suggest improvements. Overall, consumers are happy with their purchases and would buy from this company again.

Based on these reviews

Rated 4 out of 5 stars

After a minor miscommunication initially, I found the customer service to be great. Very quick and positive responses received. I ordered a large petrol chipper which arrived when promised, by profe... See more

Rated 4 out of 5 stars

I bought pasta maker and it was not arrive on the expected date due to incomplete address, I called up the sender and we fixed the right address and immediately they resend it to me. Thanks for being... See more

Rated 5 out of 5 stars
Verified

Order arrived in Croatia in a week. Items hose reel, 100 m rubber hose 40 bar and professional spray handle. Arrived in 2 packages, everything OK

Rated 5 out of 5 stars

Bought a lawnmower 2weeks ago.firstime purchase so was worried would all go well.seems it did delivery takes nearly 2 weeks that's fine as it has a long way to come Ireland.tracking is a bit weird as... See more

Rated 5 out of 5 stars

The wood chipper we ordered was a bit of a gamble we thought as normally we like to see what we are about to purchase. Especially when spending a decent some of money. However the product seems excell... See more

Rated 5 out of 5 stars

I ordered a replacement spray gun which when I received it was the wrong part. I telephoned the after sales department. There is a choice of language and a free phone number. The person I spoke to gav... See more

Rated 5 out of 5 stars

Very easy order processing and purchasing. Excellent communications about delivery, tracking and customer queries. Delivery was a bit slow but that was mainly down to Christmas and New Year disrupting... See more

Rated 5 out of 5 stars

Delivery time was about 10 days, which I was able to track. The ride-on was well packed on the pallet, everything sorted to exact detail. There wasn't even a washer missing. The handbooks were easy... See more

Rated 5 out of 5 stars

Ordered a stiga 6102 hw estate ride on mower on 25th March. It was delivered to my door in Northern Ireland 10 days later complete with trailer, towbar, etc all as advertised. Communication with Agrie... See more

Rated 5 out of 5 stars

Value for money was amazing very impressed with delivery time. Just a tad disappointed at the packaging, the box got wet at some stage of the shipping, which got split, a tape repair administered. M... See more

Rated 5 out of 5 stars
Verified

Excellent price quality ratio, quick delivery, good product

Rated 5 out of 5 stars

I ordered a IM 10-S-10V dough spiral mixer. It arrived very quickly with international delivery. The product is awesome, built like a tank and works like a dream. The speed potentiometer was damage... See more

Rated 5 out of 5 stars

AgriEuro is by far the best supplier of industrial machines we dealt with. The ordering was easy and fast. The packaging was excellent. The machine, an IM10, looks great and is of great quality. The... See more

Rated 5 out of 5 stars

Really nice company to deal with. Delivery took a while but they answered my emails promptly. The mixer that I bought is absolutely brilliant. It's made a massive difference to my business. Great qual... See more

Rated 5 out of 5 stars

I had a problem with not having a French phone number for the delivery company to use in France. So, although the AgriEuro online ordering system allowed my UK mobile number to be accepted for my o... See more

Rated 5 out of 5 stars

Prompt response and good follow up. Product is great and performs as advertised. Suggest a review of packaging as on arrival packaging had been severely trashed by couriers. Product was robust and u... See more

Rated 5 out of 5 stars

I bought a chainsaw cavalet with a holder and i am very very pleased!Delivery was fast and i already used it!Worked as a charm!Shipping was free and came with courier in Greece.I recommend the site!A+... See more

Rated 4 out of 5 stars
Verified

A lot of professional equipment for the garden and not only, I buy it not for the first time, I recommend :)

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Company details

  1. Garden
  2. Garden Center
  3. Truck Farmer

About AgriEuro.com

Written by the company

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E-commerce Leader in Europa, con 15.000 diversi modelli di attrezzature agricole, da giardino, casa, cucina ed officina in PRONTA CONSEGNA.

  • Maxi-Officina Meccanica interna con 15 Tecnici Riparatori Specializzati.

  • L'unico venditore online che fornisce tutti i Pezzi di Ricambio.

  • Centri Assistenza Specializzati AGRIEURO sul territorio nazionale.



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Cosa ci caratterizza?

  • DISPONIBILITA’: La nostra parola d'ordine è pronta consegna.

  • QUALITA’: Selezioniamo solo produttori seri ed affidabili, verificandone la qualità.

  • PREZZO: Offriamo i migliori prezzi del mercato.

  • COMPETENZA: Mettiamo a disposizione del cliente tutti i principali canali disponibili: telefono, chat, mail, social networks.

  • COMUNICAZIONE: Il nostro cliente viene costantemente aggiornato in tutte le varie fasi dell'acquisto e consigliato attraverso la nostra Newsletter.

  • ASSISTENZA: Il nostro vero fiore all'occhiello che ci rende unici nel mondo del web. Disponiamo di un team che si occupa di assistenza post-vendita, di un magazzino ricambi con oltre 80.000 referenze, ed un'officina riparazioni con tecnici specializzati per tutti i prodotti che facciamo rientrare dai clienti.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars

Impeccabili/Impeccable

Impeccabili/Impeccable

I had two chances to get in touch with this company: once as I bought a meat slicer and had a request, so I entered it in a box as I was orderin: in less than 24 hours, they replied to what I asked in an extremely clear and concise manner. The second time was today, as I went to operate piece of equipment bought a few years ago and that I couldn't start: I waited only a few minutes to get a real person on the phone and, boy, was he helpful! Amazing, I only found this place a few months ago and so far, I can only praise their professionalism, quality of goods and customer service.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Italspawn always provide excellent…

Italspawn always provide excellent customer service and support. I have used their services for many months now and they provide excellent value for money. I can buy a box of 30 litres of spawn for a much better price than other suppliers I have found. More importantly though the products are of a very high standard and I have produced some great mushrooms particularly Oyster and Pioppino. A great company!

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

False advertising and unjustified order cancellation

I regret having to write this review about Agrieuro, a company that recently canceled my order in a completely unjustified manner. My experience with this company has been extremely disappointing and problematic.

I ordered two items on their website, agrieuro.com, with confidence, choosing the option for delivery to France, which was available in their sales form. My choice of delivery to France was confirmed by their team, resulting in a contractual agreement.

However, to my great dismay, Agrieuro chose to cancel my order without any valid explanation. They claimed that the product could not be delivered to France, even though this information was never clearly specified on their website.

This cancellation not only represented a breach of their contractual commitment but also was a blatant example of a lack of integrity and respect towards a conscientious customer.

I am deeply disappointed by this experience with Agrieuro, a company that, in my opinion, demonstrates neither professionalism nor transparency. I strongly recommend seeking more trustworthy alternatives for your purchasing needs.

FRENCH VERSION :

Je suis au regret de devoir écrire cette critique concernant Agrieuro, une entreprise qui a récemment annulé ma commande de manière totalement illégitime. Mon expérience avec cette société a été extrêmement décevante et problématique.

J'ai commandé deux articles sur leur site, agrieuro.com, en toute confiance, en choisissant l'option de livraison en France, qui était disponible dans leur formulaire de vente. Mon choix de livraison en France a été confirmé par leur équipe, ce qui a donné lieu à un accord contractuel.

Cependant, à ma grande consternation, Agrieuro a choisi d'annuler ma commande sans la moindre justification valable. Ils ont prétendu que le produit ne pouvait pas être livré en France, bien que cette information n'ait jamais été spécifiée clairement sur leur site.

Cette annulation a non seulement été un manquement à leur engagement contractuel, mais elle a également été un exemple flagrant de manque d'intégrité et de respect envers un client consciencieux.

Je suis profondément déçu par cette expérience avec Agrieuro, une entreprise qui, à mon avis, ne fait preuve ni de professionnalisme ni de transparence. Je recommande fortement de chercher des alternatives plus dignes de confiance pour vos besoins d'achat.

October 12, 2023
Unprompted review
Rated 2 out of 5 stars
Verified

I had an issue with a 165e I purchased…

I had an issue with a 165e I purchased and I contacted Agrieuro in July 2023 stating the issues. No response from them to date. The mower 165e digs up the lawn, goes out over the boundary wire constantly, it cannot be left unattended for any length of time. It now stops when the battery runs out and does not return to the docking station. I certainly do not recommend this machine.

June 7, 2023
AgriEuro.com logo

Reply from AgriEuro.com

Dear Sir, please be so kind to check in your assistance ticket, Indeed, our operator has replied to your enquiry the same day you contacted us. As stated twice, we can get in contact with the manufacturing company, but to do so, we would kindly need a short video of the malfunction please. Along with the serial no. of the machine.
These are fundamental documents required by the manufacturing company, in order to activate the warranty procedure.

Rated 1 out of 5 stars
Verified

DO NOT PURCHASE ANYTHING FROM THIS SELLER (AGRIEURO)

1. The product (water pump)
It doesn't do what it states on the web-site (ie lift water out of a well). I wanted a replacement pump and this according to AgriEuros website, claims a lifting height greater than the pump I was replacing, however it failed to perform
I have subsequently purchased a different pump (slightly lower specification) from a local DIY store which is working perfectly, so I have made a request to Agrieuro for a returns reference and address for the product they sold me because of misrepresentation of its capability
2. The company
Agrieuro have failed to provide this information, merely offered to let me speak with one of their technicians, then a few days later closed my ticket

August 20, 2023
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I am a Scottish woman living here in Italy and have 4 acres of land to manage. Sebastian in the Team was very patient and helpful to find the correct machine for my needs. The delivery was very quick and the machine works brilliantly. Will definitely use them again and recommend them.

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

I was looking for a home mixer that…

I was looking for a home mixer that could handle the dense dough used for bagel making as I just could not knead a good amount by hand any longer. This mixer is just amazing and can handle just about any dough without a hitch! Love it and the best purchase in years for me.

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Truly appalling. Do not use this company!

I have bought a tractor mower from Agrieuro and it is the worth experience! The delivery went well but I discovered that the seat only had one single screw, so when I sat on it it moved and proved very dangerous. I requested that I was provided with the 4 missing 9mm screws. It took ages. I had to show photos, diagrams, etc before the part were ordered. It was 2 months in all. After not hearing from agrieuro, I asked where was my order, only to be told that the manufacturer provided the only one screw. Yet, on the included leaflet, the diagram clearly shows 4 screws. I was sent from pilar to post and offered a paltry token of 20e towards my inconvenience. This company has shown me a diagram of a cheaper model to justify themselves. It is truly appalling. Stay well away!

September 22, 2022
Unprompted review
AgriEuro.com logo

Reply from AgriEuro.com

Pour clarifier votre commentaire, je pense qu'il est juste de rappeler que nous avons répondu rapidement en expliquant que le problème n'existe pas puisque le siège de votre produit n'a besoin que d'une vis centrale, (que vous avez confirmé avoir reçue).
Quant au schéma de référence du manuel, nous vous avons expliqué qu'en fait il n'est pas encore mis à jour et nous l'avons demandé au fournisseur).
Cependant, nous vous rappelons que notre vue éclatée dans la rubrique pièces détachées que vous pouvez consulter depuis votre compte est régulièrement mise à jour (le constructeur la change d'année en année).

En espérant avoir suffisamment clarifié la situation, nous restons bien entendu à votre disposition pour tout besoin.
------------------------------
A titolo di chiarimento è giusto ricordarle che abbiamo risposto rapidamente alla sua segnalazione, spiegandole che il problema non esiste, nel momento in cui il sedile del suo trattorino prevede solamente una vite centrale, che lei ha confermato di aver ricevuto.

Quanto al disegno nel manuale, le abbiamo spiegato che si tratta di una figura relativa alla vecchia serie, quindi è un disegno non aggiornato. Il manuale cartaceo viene inserito direttamente dal produttore, ma nella sezione ricambi di questo trattorino, che lei può consultare direttamente dal suo account, è disponibile la versione aggiornata e corrispondente alla macchina da lei ricevuta.

Sperando di aver sufficientemente chiarito la situazione, restiamo a disposizione per ogni esigenza.

Rated 5 out of 5 stars

Perfect customer service

My barbecue arrived with one part faulty. Customer service was fast and helpful via the on site chat. They fully understood the problem, using the manual parts list as reference, worked to source a replacement part and sent it well packaged. Things can go wrong, the best companies are those that react well when it does.

July 1, 2022
Unprompted review

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