AgriEuro.com Reviews 18,189

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the products, which are considered to be of great quality. Consumers also appreciate the delivery service, highlighting its speed and efficiency. The prices are considered fair and the customer service is excellent, with quick and helpful responses. People mention that the ordering process is easy and the company provides excellent communication regarding delivery and tracking. The packaging is generally good, although some reviewers suggest improvements. Overall, consumers are happy with their purchases and would buy from this company again.

Based on these reviews

Rated 4 out of 5 stars

After a minor miscommunication initially, I found the customer service to be great. Very quick and positive responses received. I ordered a large petrol chipper which arrived when promised, by profe... See more

Rated 4 out of 5 stars

I bought pasta maker and it was not arrive on the expected date due to incomplete address, I called up the sender and we fixed the right address and immediately they resend it to me. Thanks for being... See more

Rated 5 out of 5 stars
Verified

Order arrived in Croatia in a week. Items hose reel, 100 m rubber hose 40 bar and professional spray handle. Arrived in 2 packages, everything OK

Rated 5 out of 5 stars

Bought a lawnmower 2weeks ago.firstime purchase so was worried would all go well.seems it did delivery takes nearly 2 weeks that's fine as it has a long way to come Ireland.tracking is a bit weird as... See more

Rated 5 out of 5 stars

The wood chipper we ordered was a bit of a gamble we thought as normally we like to see what we are about to purchase. Especially when spending a decent some of money. However the product seems excell... See more

Rated 5 out of 5 stars

I ordered a replacement spray gun which when I received it was the wrong part. I telephoned the after sales department. There is a choice of language and a free phone number. The person I spoke to gav... See more

Rated 5 out of 5 stars

Very easy order processing and purchasing. Excellent communications about delivery, tracking and customer queries. Delivery was a bit slow but that was mainly down to Christmas and New Year disrupting... See more

Rated 5 out of 5 stars

Delivery time was about 10 days, which I was able to track. The ride-on was well packed on the pallet, everything sorted to exact detail. There wasn't even a washer missing. The handbooks were easy... See more

Rated 5 out of 5 stars

Ordered a stiga 6102 hw estate ride on mower on 25th March. It was delivered to my door in Northern Ireland 10 days later complete with trailer, towbar, etc all as advertised. Communication with Agrie... See more

Rated 5 out of 5 stars

Value for money was amazing very impressed with delivery time. Just a tad disappointed at the packaging, the box got wet at some stage of the shipping, which got split, a tape repair administered. M... See more

Rated 5 out of 5 stars
Verified

Excellent price quality ratio, quick delivery, good product

Rated 5 out of 5 stars

I ordered a IM 10-S-10V dough spiral mixer. It arrived very quickly with international delivery. The product is awesome, built like a tank and works like a dream. The speed potentiometer was damage... See more

Rated 5 out of 5 stars

AgriEuro is by far the best supplier of industrial machines we dealt with. The ordering was easy and fast. The packaging was excellent. The machine, an IM10, looks great and is of great quality. The... See more

Rated 5 out of 5 stars

Really nice company to deal with. Delivery took a while but they answered my emails promptly. The mixer that I bought is absolutely brilliant. It's made a massive difference to my business. Great qual... See more

Rated 5 out of 5 stars

I had a problem with not having a French phone number for the delivery company to use in France. So, although the AgriEuro online ordering system allowed my UK mobile number to be accepted for my o... See more

Rated 5 out of 5 stars

Prompt response and good follow up. Product is great and performs as advertised. Suggest a review of packaging as on arrival packaging had been severely trashed by couriers. Product was robust and u... See more

Rated 5 out of 5 stars

I bought a chainsaw cavalet with a holder and i am very very pleased!Delivery was fast and i already used it!Worked as a charm!Shipping was free and came with courier in Greece.I recommend the site!A+... See more

Rated 4 out of 5 stars
Verified

A lot of professional equipment for the garden and not only, I buy it not for the first time, I recommend :)

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Company details

  1. Garden
  2. Garden Center
  3. Truck Farmer

About AgriEuro.com

Written by the company

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E-commerce Leader in Europa, con 15.000 diversi modelli di attrezzature agricole, da giardino, casa, cucina ed officina in PRONTA CONSEGNA.

  • Maxi-Officina Meccanica interna con 15 Tecnici Riparatori Specializzati.

  • L'unico venditore online che fornisce tutti i Pezzi di Ricambio.

  • Centri Assistenza Specializzati AGRIEURO sul territorio nazionale.



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Cosa ci caratterizza?

  • DISPONIBILITA’: La nostra parola d'ordine è pronta consegna.

  • QUALITA’: Selezioniamo solo produttori seri ed affidabili, verificandone la qualità.

  • PREZZO: Offriamo i migliori prezzi del mercato.

  • COMPETENZA: Mettiamo a disposizione del cliente tutti i principali canali disponibili: telefono, chat, mail, social networks.

  • COMUNICAZIONE: Il nostro cliente viene costantemente aggiornato in tutte le varie fasi dell'acquisto e consigliato attraverso la nostra Newsletter.

  • ASSISTENZA: Il nostro vero fiore all'occhiello che ci rende unici nel mondo del web. Disponiamo di un team che si occupa di assistenza post-vendita, di un magazzino ricambi con oltre 80.000 referenze, ed un'officina riparazioni con tecnici specializzati per tutti i prodotti che facciamo rientrare dai clienti.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week


Rated 2 out of 5 stars

Paid, but not turned up and no response

Only half order arrived. Wrong phone number in the email receipts (different company) Managed to get someone in 020 3318 5990 eventually and promised call back - didn’t get one. Tried calling next day, phone never gets answered (tried 10 times, rings and just cuts off). Emailed, sent a contact form, nothing. Will I ever see the order I paid for about 3 weeks ago? Order No. 1112840

Update; I managed to find the courier company myself and after complaining, they ‘found’ the item that they claimed they had already delivered. Very pleased with the tool itself, good quality, but after sales service was poor. Shame, it lets down their reputation

September 9, 2020
Unprompted review
AgriEuro.com logo

Reply from AgriEuro.com

Dear Mr. Jones,

I’ve tried to reach you over the phone, but with no success, unfortunately (you’ll surely get my missed call). We’re terribly sorry for the delay caused by the Carrier company and for the partial delivery. However, I’ve followed your issue from the beginning, emailing continuously the Courier in order to get more information about the shipping status of your order. Thus, we’ve immediately notified the Carrier company that you’d actually received a single package instead of two (the shears head was missing). Unfortunately, whenever this happens, we need to get a feedback from the Courier’s depot. once checked on their warehouse before proceeding sorting out the issue depending on their feedback. Therefore, please note that whether they would not been able to find out the missing package later today at the latest, we were ready to ship you a new unit head.

I feel glad to hear from you that you could finally receive the second package. I'll remain at your complete disposal for any further information you may need. Regards

Rated 5 out of 5 stars

Value for money was amazing very…

Value for money was amazing very impressed with delivery time. Just a tad disappointed at the packaging,
the box got wet at some stage of the shipping, which got split, a tape repair administered. Miraculous, nothing missing and no damage. Shame because everything else was A1. Thankyou AgriEuro.

July 2, 2020
Unprompted review
Rated 4 out of 5 stars

Competitive price but after sales not so good

Competitive price, easy order process and good delivery tracking information. Prompt delivery. After sales support less good. Slow to acknowledge delivery damage issues and ridiculous quibbling in which my honesty was challenged over a damaged component worth a few euros in a machine costing over €2k.

June 29, 2020
Unprompted review
Rated 4 out of 5 stars

I bought pasta maker and it was not…

I bought pasta maker and it was not arrive on the expected date due to incomplete address, I called up the sender and we fixed the right address and immediately they resend it to me. Thanks for being responsible to your client.

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Use a French phone number when ordering for delivery in France!

I had a problem with not having a French phone number for the delivery company to use in France. So, although the AgriEuro online ordering system allowed my UK mobile number to be accepted for my order, I wouldn't recommend anyone use anything other than French.
From my understanding, the delivery company drivers always call the recipient before they deliver but they can only call French phone numbers??
However, that does not retract from the service provided by AgriEuro especially during the April lockdown or the quality of the broyeur that eventually arrived - an excellent machine!!
AgriEuro did what they could at a distance under extreme circumstances.

May 27, 2020
Unprompted review

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