The customer service is great.My e-bike
XPress 500 arrived on time.No problems 
with the packaging. The tires had plenty of air. The battery even had enough charge for the first ride. Installed pedals and front tire ready to go. 5 ⭐️ Great job
Lectric !


Spoke to a lady on the phone yesterday, who was mega helpful and knowledgeable. Placed an order on line for a new carburetor - arrived today. Truly impressive.

I just turned 60 years old and had not ridden for a few years finding the hills near my home a bit too challenging following a hip replacement. After recently riding a friends e-bike I realized how much I missed riding and more importantly how much a little extra help could make riding fun again. With this in mind, I purchased my first e-bike from Aventon, the Aventure M. While I have only ridden 80 miles to date (both roads and trails), so far everything has gone well and the bike has exceeded my expectations. Below are some initial thoughts about the bike and purchased accessories.

What I like:
- Auto shift and auto assist
- Quiet, powerful, mid-drive motor
- Fat tires and smooth ride
- Relatively easy assembly
- Bright, easy to read screen
- Auto lock, password lock, tracking, alarm
- Headlight and blinkers
- Rear rack
- Aventon App 

What could be improved
- Price (expensive)
- Assembly instructions, between the YouTube video and printed material, I still had to figure things out that were not explained. This also applies to the Aventon Twin Pannier bags (separate review forthcoming)
- Heavy (I assembled alone and threw my back out lifting it out of the box and trying to get the front wheel on - I knew better but was anxious to ride!)
- No brake lights (only red tail light and blinkers)

I find myself wanting to ride this everyday and have started using it for trips to the gym and grocery store in addition to trail rides. Looking forward to increasing my milage in the weeks ahead and will add additional thoughts once I've spent more time with it. Highly recommend this bike to anyone considering it as an option.

I had expected an easy build, but it took about an hour and I needed to pull up videos for the wiring. Once done, the TK Pro rides well and I’ve been commuting short distances with it. Just be ready for some patience during setup.

Received by order. All is good with item. Slow to arrive. Didn't get mailed out until a week after I ordered it but maybe coming from overseas. Tracking was difficult as it was a delivery company I have never dealt with. Now to see if it works

Good prices and products with efficient delivery

Overall experience was seamless, bike was packaged well, easy assembly. Would recommend this for others. 

I have two Priority bicycles. They are a joy to ride--every time. 

City Grounds crew,

Just gotta say, the Haro Parkway Pro 24" BMX I snagged for my kid is straight-up fire! My son’s absolutely shredding it, and the quality screams Haro—built tough and ready to rip. Your order and delivery game was on point, too. Those status updates kept me in the loop every step of the way—super smooth.

I’m already eyeing that Crew Bike Co CB29 BMX for myself so I can join my boy out there tearing it up. Keep killing it, City Grounds!

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