Lectric eBikes Reviews 571

Tried the bike after putting it together, had a flat tire almost immediately on our paved road, had to get a new inner tube. Also the step through is higher than anticipated and the seat wouldn’t adju... See more

I have purchased my second Lectric e-bike. Overall I love the products, the design, and the reliability. And good value. However the EXpress 750 that I just purchased arrived with a puncture in the fr... See more

It frequently took a long wait to reach lectric representative by phone. Once call answered staff was pleasant and helpful. Company seems to be trying best to provide good customer service. Problem fo... See more

After assembling my trike, my first instinct was to hop on and go for a ride . I looked for a quick start guide but did not find one. I inserted the key in battery and turned clockwise. After that... See more

I am happy with the bike however customer service has not been good. Reached out regarding a defective charger and still waiting to hear what can be done. We also had an issue with receiving 2 right p... See more

My bike arrived with a damaged box. It did not appear that anything was wrong with the bike but as we attempted to pump tires we realized the back tire was damaged. We called and Lectric bikes witho... See more

Things like assembly and delivery were as simple as the videos showed. I’m excited about the additional range and speed that an e-bike offers someone like me. So far, it’s been great exploring m... See more

A special thank you to Rebecca for all her help! We had a second order of Lectric bikes and just missed out on a subsequent sales promotion on our recent order, we asked Lectric to honor the updated... See more

My wife and I are Airstreamers. We travel a lot and the purchase of the two XP4's have made the experience even better. From runs to a local bakery and cafe's, or to the distant run to the grocery s... See more

We have purchased four bikes from Lectric and the quality is uniformly excellent. The bikes are easy to ride, comfortable, and with range that is as advertised. We did have to utilize customer service... See more

I bought two Lectric E-Bikes in September. I got myself the XPeak 2.0 Extended Range in Grey and my wife the XP4 Extended Range in Rain Drop Blue. Lectric, without doubt is the absolute best e-bikes... See more

As this is my first e-bike purchase (I have been a life long pedal pusher, but as a senior with aches and pains.....), I didn't know what to expect from the website or the ride itself. The purchase pr... See more

Lectric’s Customer Service is outstanding. I had a great experience with your customer service department when I found I was missing the light kit. Not only was she able to take care of my concern, bu... See more

Ordered online, delivered when promised, easy to set up and adjust for my size and riding preferences. Great price compared to local bike shops or Costco.

My X Peak 2.0 finally arrived today, no damages, well packed. Took a 16 mile ride and totally enjoyed the bike. Lectric customer service was excellent but I wish that Lectric would allow customers to... See more

Great bikes! They were packaged extremely well, and the overall build quality is very impressive. I did have a minor issue with one of the derailleurs that arrived bent during shipping, but I’m certai... See more

The bike is the perfect commuter bike and I was able to upgrade the powertrain and battery for a small fee (they also threw some great accessories at no charge). I had a question and customer service... See more

The outstanding build quality of the bikes (XP4 750s) we purchased has significantly improved our fun and outdoor activities. The immediate responses to our questions and queries into Lectric was spec... See more

We love Lectric e-bikes! My husband bought me the XP Trike for Christmas and I loved it so much that we bought him the new XP Trike2 when it came out. There was a problem with one of the back wheels... See more

I was very impressed with the quality of the bike itself in addition to the electric aspect. I added the larger seat, tire pump, tool kit, large rack and bag, cell phone holder and mirrors. All high q... See more

Very nice ride, much easier to pedal with the assist mode, and still get some exercise. Nice quality throughout. Motor a little loud, but getting used to it. Overall great bike, thanks

The 2 bikes I bought are beautiful. The one came with a hole in the tube and the tire was flat I called and sent picture and you guys sent a replacement tube. Very simple to install and worked great... See more

The overall quality of bike is good especially for the price and all the accessories that were included. The availability of a test ride would have been extremely helpful in making a more informed p... See more

Fast shipping, really liked that the bike came 95% assembled. It was really nice to get all the extra add ons for free (fenders, bigger headlight, rear rack, mirrors and bike lock)

Thank you so much Lectric. Your customer service is second to none. When I received my ex press 750 high stuff in the mail, previously all I knew was what I saw in the picture online, so when I opened... See more

I purchased the Original XP years ago. This bike is incredible. The customer service is as great as the bike itself. I'm a bigger guy @ 275 and this bike handles me perfectly. I have reached out to... See more

Ordering was easy and I was kept up to date throughout the process. When I had a question or issue I emailed customer service and they answered promptly. I did end up with a bad display on one of the... See more

Quick shipping. Very accurate description of the bicycle. Wife likes her EBike. Appears to be higer qualty controls and display than my Jasion Hunter.

Great well built and so far reliable bikes. Wife and I purchased XP2.0 Long Range bikes. Easy assembly and we can fold them and transport to trails in our SUV. Many hours of trail riding before a cha... See more

Bike delivery was rescheduled by FedEx twice with no explanation. I waited for delivery all day with no response from FedEx. Bike assembly was great, but issue with thru axle not fittin... See more

Bikes are fantastic , super fast shipping. Service is incredible, answering any questions I had. We are in our mid 60s and riding bikes again. Thank you so much.

New to e-bikes and a senior rider. Lectric was chosen due to design and safety features of their products. As an added benefit, they give back to the community and provide charitable programs.

shipping was as promised, bike carefully packed, highest rated foldable bike, great tech videos, very satisfied so far.

The bikes are great, customer support is stellar. I just love the entire vibe that Lectric puts out. The world need more companies like this.

You had the perfect ebike at the perfect price. Customer service has been beyond helpful. Your accessories allowed me to customize my bike the way I wanted. I am extremely pleased with my XP 4 750.... See more

My wife and I purchased two XP4’s last month and we absolutely love them. We highly recommend Lectric eBikes for purchase. We are also RV’rs and the bikes are easy to fold up and take with us with n... See more

Absolutely love this bike! It’s lighter weight than most and the power is phenomenal. I am so happy with my purchase and I’ve been looking for two years. Don’t hesitate. It’s a great bike. My main con... See more

Instead of buying directly online, I called and ordered over the phone. I spoke with Ben, who answered all my questions, he was very knowledgeable, patient, and pleasant to deal with.

We received the bike in the time you said it would arrive. the front tire arrived with a hole in the tube. I call customer service and they sent me another tube at no cost . I ordered a set of mirror... See more

Everything from ordering to delivery went perfect! The tutorial videos about the bike for wonderful and so very helpful! The whole experience has been five stars! 😁

I bought myself one then I realized I made a mistake and didn’t my wife one as well they are so fun and shipping is super fast.

It was eazy to search and find what I was looking for. Well thought out bike with many of upgrade options complete with mounting points for lock holder, bottle holder etc. Being this my first bike... See more

I did a dumb thing and customer service took care of me over and above. I dropped my bike and broke a mirror on my shakedown ride and they replaced it. Thanks to Customer Service. I now own 2 Letrics.... See more

Fantastic Customer Service from Lectric! I had such a great experience with Lectric's customer service recently. I initially ordered the XPress 750 step-over model, not realizing the handlebars w... See more

Customer service was great when I had a motor that was defective on the trike I shipped that back and got an xp4 and I love it.

Very impressed with this bike. It was easy to assemble and after assembly it operated flawlessly. The box was tore when it arrived and I was very hesitant about it. The packaging was very secure on t... See more

The bike's assembly was easy! It arrived with all parts and in good working condition! I Love the Ride!! The gear transition is very smooth and even without the assistance, the ride is very Smooth! I... See more

Was very excited to get my bike, setting it up wasn’t too hard until I got to filling up the tires and the back tire was flat from factory but they made it right I had to take it to a repair shop no c... See more

Quick shipping, good packaging. Nice quality, nice look. Very comfortable ride.

Great shipping time everything was in great shape whee received them. We just aired the tires and checked all the required bolts and nuts and we were off.