CU

customer

United Kingdom

Reviews

Review of Bio Future


Rated 5 out of 5 stars

Great product

Great product. Great communication (they rang to check my post code was correct). I thought my compostable bags were really good value and seem to be of a better quality that those I have used before.

October 15, 2025

Review of World of Books

Review of World of Books

Review of Victorian Plumbing


Rated 5 out of 5 stars

Nice looking, sturdy bath panels

I am delighted with my folding bath panels. They look great and seem, so far anyway, pretty sturdy. The person who fitted them for me did add some silicone under the first panel for extra security but I think that this was just as a precaution.

July 18, 2025

Reply from Victorian Plumbing

Hello,

Thank you for your recent Trustpilot review.

I am really glad to see you have had a good experience with us.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Paige @ VP

Review of BJS Home Delivery


Rated 5 out of 5 stars

The delivery drivers were very friendly…

The delivery drivers were very friendly and helpful.

July 11, 2025

Reply from BJS Home Delivery

Good Morning,

Thank you so much for sharing your experience.

It's great to hear you are satisfied with the service you received from our team, we are so grateful for you taking the time to review our service.

Have a fantastic day,

Kind Regards,
Abhi,
BJS Home Delivery

Review of Furniture Village


Rated 5 out of 5 stars

Lovely shopping experience

Shopped at Stevenage in Hertfordshire. Was seen by Michael. Lovely, relaxed atmosphere. No pressurised selling. Really helpful and professional. Can't wait for delivery of sofa!

May 29, 2025

Review of eSpares.co.uk

Review of Must Have Ideas


Rated 4 out of 5 stars

Have purchased several cleaning items…

Have purchased several cleaning items since discovering this website. In the main they have been very useful and a couple of them I wouldn't now be without. Saying that I did have to return a hair catcher for my shower that did not fit and had to pay for the postal costs to return it. The company did then respond very quickly and offered me a voucher or a refund for the cost of the item (but not for the postage).

April 9, 2025

Review of Octopus Energy

Review of Living DNA


Rated 5 out of 5 stars

I really like the lay out of the Living DNA website

I really like the lay out of the Living DNA website . It is easy to navigate even for a technophobe such as myself! I also think the regular updates and the new information regarding the possible origins of my ancestors fascinating. I have used several DNA sites and this one is by far my favourite. I am hoping, with new technology, that there will be plenty more to find out in the future and am confident that Living DNA will be able to help with this.

February 14, 2025
Unprompted review

Reply from Living DNA

Hi,

Thank you so much for your review. We are happy to hear that you are finding your portal easy to navigate and enjoying your results!

Kind regards,

Clare

Review of UK Flooring Direct Ltd


Rated 5 out of 5 stars

Great Customer Service.

I nearly made my purchase with another company due to an issue with the sales team who, following my initial enquiry, had arranged to call me back later that day to complete my order but did not do so. I had to chase this up myself which was frustrating but after speaking to Kate Madelin, the Sales Account Manager, I decided to stick with UK Flooring Direct due to her great customer service, professionalism and knowledge of the product. I am really pleased with the result, the floor looks great, so am delighted that she managed to talk me round!

December 6, 2024
Unprompted review

Reply from UK Flooring Direct Ltd

We appreciate you taking the time to share your experience. It’s great to hear that you ultimately decided to stick with us and that Kate Madelin was able to provide you with the excellent customer service you deserve. We are delighted that you are pleased with the result and that the floor looks great. We will take your feedback on board and strive to ensure that all customers receive the same high level of service from our sales team.

Review of UK Flooring Direct Ltd


Rated 4 out of 5 stars

Plenty of choice in type and style.

Plenty of choice in type, style and colours etc. I did have one issue with placing the order. I was promised a call back to help me complete my order which was not forthcoming. In the end I had to chase this up myself. Other than this everything went well. Order was delivered within three working days, on time, and as arranged. I also received a call from the delivery driver 45 minutes before delivery, to check I was in, and to let me know that my items would be with me shortly. I found this useful.

December 2, 2024

Reply from UK Flooring Direct Ltd

We appreciate your feedback and are glad you found a wide selection of products to choose from. We understand your frustration with the missed call back and apologize for the inconvenience this caused. We strive to provide excellent customer service and will review our processes to ensure a more responsive experience. We're pleased to hear that your order arrived on time and that the delivery driver's call was helpful.

Review of UK Flooring Direct Ltd


Rated 4 out of 5 stars

A wide variety of colours

A wide variety of colours, fittings etc. Free samples arrived within 24 hours. Did have a little problem placing order as did not get arranged call back and ended up having to contact them myself. Other than that a great experience.

November 30, 2024

Reply from UK Flooring Direct Ltd

We appreciate your feedback and are glad you found a wide variety of options and appreciated the quick delivery of your free samples. We understand that the delay in the call back was frustrating. We strive to provide excellent customer service and will review our processes to ensure prompt communication. Thank you for your understanding.

Review of Bawbags

Review of NS&I


Rated 5 out of 5 stars

Very Professional

The person I spoke to was very knowledgeable and helpful. We discussed my options, and I made my choice. This was actioned over the phone, with no issues. I can't remember the exact date but was about a month before I had to make my choice.

September 13, 2024

Review of Evri

Review of Seasalt Cornwall


Rated 5 out of 5 stars

Lovely summer dress

Wasn't sure I needed another summer dress but found this in the sale. Really pleased I did, lovely colour, pattern and lines. Arrived day after I placed order. So all in all a very successful purchase.

September 3, 2024

Review of Woolroom


Rated 5 out of 5 stars

Great texture, really helps me sleep

I love these linen blend sheets and have recently made a second purchase in the sage, (my first was the cornflower blue). The colours are gorgeous and the texture has a lovely, natural feel to it that feels cosy and luxurious. I really feel that they help me sleep.

September 5, 2024

Reply from Woolroom

Hello
Thank you for reviewing your sheets. It is great that you are a returning customer thank you for your continued custom. It is great that you like the colours and the feel of the sheets. Thank you again for your review we really appreciate it.
Many Thanks
Woolroom

Review of Ultion Lock

Review of Evri


Rated 5 out of 5 stars

No issues

No issues, arrived on time. Driver polite and friendly.

May 29, 2024

Reply from Evri

Thank you for the positive feedback! It means a lot to us.