Review of UK Flooring Direct Ltd


Rated 4 out of 5 stars

Plenty of choice in type and style.

Plenty of choice in type, style and colours etc. I did have one issue with placing the order. I was promised a call back to help me complete my order which was not forthcoming. In the end I had to chase this up myself. Other than this everything went well. Order was delivered within three working days, on time, and as arranged. I also received a call from the delivery driver 45 minutes before delivery, to check I was in, and to let me know that my items would be with me shortly. I found this useful.

December 2, 2024

Reply from UK Flooring Direct Ltd

We appreciate your feedback and are glad you found a wide selection of products to choose from. We understand your frustration with the missed call back and apologize for the inconvenience this caused. We strive to provide excellent customer service and will review our processes to ensure a more responsive experience. We're pleased to hear that your order arrived on time and that the delivery driver's call was helpful.