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Total scam. Tried to return based on their printed return policy but they won’t give you an address or a way to return. Have reached out multiple times only to receive the same message that they will escalate the issue.
Also, no proof they donate the money as claimed for support animals .
jewelry is junk .

If I could give them a zero I would. Totally deceptive descriptions which are nothing like the actual products . False adverting since they lie about the fabrics . If you ask for a refund they just keep saying they will elevate it but do nothing. Do not buy anything from this company . Total scam

Total scam. Products are junk and although they say they accept returns , the address they make you return it to is in China so it is very expensive. It is misleading since website says Monaco US. Will check to see if this is legal.
Stay away.

Do not buy anything from this company . They have the worst customer service . I needed to make a return which was approved . In error they didn’t honor return but sent me a new pair unknown to me to the old address on my account where I no longer live . They now say since I didn’t send them ( the second pair) back they won’t refund me. They did receive the original pair back but I never received ( or requested ) the new pair so it’s impossible to send them back . The customer service rep Katherine is awful and the cause of the error. There are other companies that sell the same thing. Buy from someone more reputable .

i ordered a zip up hoodie in a large for my son who is always a large. the sleeves were so short they only came a couple of inches below the elbows and the back of the hoodie was shorter than the front. I have written multiple times and told that item was a no return. I can accept that however, not because the item was defective. They need to refund me. to date no response.

Quick shipping. Good quality

I paid to have expedited shipping to receive products for my dog since we were leaving for a long trip. The product was not delivered ( which was FedEx issue) but I have now been trying for weeks to get a refund since I never received product . They keep telling me that they will refund the shipping . They refuse to refund me for product I never received . I can’t comment on the product , but I wouldn’t t buy from them based on their customer service. I’m sure there are plenty of other companies to choose from.

First issue is that they claim that products are made and shipped in US. They are made in China then shipped to us warehouse. I ordered 2 sweaters over a month ago and have yet to receive them. First they sent me blank tracking numbers and said sometimes it takes a few days to catch up . Then they said delivery attempt was made but no one there. ( I used work address which happens to be a shipping warehouse where there is a receiving department ) . Bottom line I never received goods and they won’t give a refund . Scam company. Do not order. Also note that they delete all customer comments in Facebook and Instagram. .

I had an issue with my account and Precious handled it quickly and efficiently. I wish the food was better since I think it is bland and could use better seasoning but the service is good and food is decent if not great.

I would have given this a 5 , however the artwork arrived crushed . Although it was the fault of the shipping carrier, I won’t be buying future artwork unless it’s in person. 3 prints ruined!

I bought a table and chairs set over a month ago . The chairs arrived with no table . Customer service is no help and since part of the order came they are saying I received it. There is no tracking for the table although they can clear see the 4th piece with the tracking number was never picked up from them to be delivered. Now I need to fight payment but since I received part of the delivery they say it is my cost to return the chairs which are heavy and expensive. . I have written reviews in their website that all get taken down immediately. Worst company. Scam