Jon Smith

Once again I can't fault Moonpig.com for their quick service and quality photo birthday card. Received with many thanks. It took 2 days for delivery via good old Royal Mail, so as long as you don't expect it the next day, you'll be fine.

The Pure Collagen Capsules (2500mg) (90 day subscription, 3 packs) are such good value with the saving you get. I so ABSOLUTELY endorse these collagen capsules and my skin, hair and nails are benefitting by looking and feeling so healthy as I enter my forties. I can't stop now and hope to be saying this again in 10 years time. Would my skin, hair and nails remain so healthy if I stopped the capsules? I don't want to take the chance!
Posted on behalf of the customer (Jodie).

My Dyson DC19 TC blew its 3rd motor and Dyson repair collected it Wednesday and returned it Sunday (how good is that) via the excellent carrier they use DPD. The work they carried out in parts alone far exceeded what they charged me. It's come back as good as new and I'm absolutely delighted.

Seeing these advertised on OnBuy from a Google search, I took a gamble as I have bought replacement brush heads before and found they 'rattled' in the toothbrush during operation. The original brush heads are scarce and can only be purchased for a crazy price of £38 from eBay. The gamble paid off and I have 4 brush heads for a sixth of the price. The word delighted cannot be stated enough!

With a clear and well-designed website, paying for the car was straightforward, leaving very little to to do when picking it up. The guys at Wolverhampton (20 Birmingham Road) were superb, professional and polite; explaining the essential stuff clearly and the car was beautifully clean and drove a treat. The system was 'down' when I returned the car, but John, Matt and Tiwame (spelling could be slightly out) received it and checked everything. This could have affected the time it took (10 days) to see the deposit amount of £200 refunded to my credit card account and I did call to chase it and John answered straightaway and checked everything was going through okay. This did not detract from the positive experience of going with Enterprise and I can only recommend them.

I can confirm that New Era Cap's free 'ReBound' returns system works a treat. Sending the caps back via the post office printer-less option, it took a month to receive a full refund which is really quick considering the caps had to reach their warehouse in Holland first. Special mention goes to the customer care team who reassured me on every query I made, sending a response within the hour. How good is that. Thank you Haris, Rialda and Veronika.

Contacted the New Era Cap Customer Care Team and got a very quick and clear reply about the status of my refund from Veronika. I will leave a final review of the refund process when I receive my refund. So far so very good.

Lovely card and box of chocolates received with thanks by a happy mum, but I'm knocking a star off for it arriving a day late.

Order: 23075983ERM

After ordering three caps in two separate orders, I got in touch with customer care to ask about putting them into one parcel. Haris replied in less than 20 minutes (how good is that!) clarifying that both orders had been shipped and gave me UPS tracking links. Having purchased from New Era Caps previously, the service has been first class again, but I will review their ReBound free returns service at a later date, if I use it.

Easy to order from Ideal World TV with a quick and safe delivery by Evri. What more can I say.

Ordered from Ideal World TV on Wednesday afternoon and Evri delivered it the following Tuesday morning. Evri followed my instructions, delivered it safely and their communication throughout was clear and reassuring. Top marks to Evri.

Ordered Wednesday afternoon and safely delivered by Evri the following Tuesday morning. How good is that.

Smooth and clear online shopping experience; quick and safe delivery with all-important, reassuring communication at every step.

A new customer after first seeing these on eBay and then deciding to go direct for one of the last pairs of new Adidas I-5923 in UK 11. The website is clear, straightforward, shows the right amount of information and the secure checkout and Feefo platinum trusted service award gives reassurance and confidence. They arrived on the 5th working day via Royal Mail Tracked 48 with the box and trainers in pristine nick. Having owned several of these, the size was spot on. And did I mention the competitive price. I would not hesitate in using Express Trainers of Sunderland again.

The Robin 2 is easy to get to by road or public transport and there are lots of parking at the venue or local to it. The two tall, burly security officers on the door had the right amount of reassuring authority, and the one was calm and instinctive when he stepped in to pull-up a collapsed lady and lead her to an outside table to recuperate with some water. They were polite, but demanded your respect. Inside, a great turn out greeted The Beat who were on top form, thanks to Dave Wakeling and his Californian bandmates, showing that being 66 is indeed young! Good luck The Beat on the rest of your tour and best wishes to the Robin 2 for a great little venue that is superbly managed and the outside area was a bonus for a breather, with a small bar and cooked food available to boot.

Discovered loveit coverit from money.co.uk high up on their excellent comparison table. No obligation and competitive quote; all very clear, easy to follow and when I forgot to apply the discount and emailed them directly, Susan from loveit coverit applied it for me and sent a revised policy certificate. How good is that.

I won't go anywhere else because of how easy and clear the online process is. On top of that, the prices are very keen making it a no-brainer for me.

Absolutely no obligation and no stress quote. A clear, easy and straightforward process from start to finish. This is how it should be done and this is why I keep coming back.

Brilliant Android phone app to create your own design fairly easily. Next day delivery to some addresses and the card is thick quality and the blank white envelope embossed with Moonpig. Colours 'pop' and the uploaded photos really clear. When you select home delivery you get an envelope, but not when you send it to someone.

Into my second 12-month SIM only plan and my friends complained that they could not get me (intermittently), but I could call them, and the internet was generally fine. On every call I made out, a message popped up, "call forwarding active" and after a delay, I eventually got through. Took these two issues to customer services and after many hours with them, we could not find a solution. With manager approval, my early disconnection fee was waived and now I am an EE PAYG customer with no issues at all. Weird to say the least. My Huawei handset was originally on EE and was unlocked for use on Virgin, could it have been that? Google searches returned a blank. Anyway, I could not fault the service of ALL the advisors that tried to help me. They were polite, professional, friendly, spoke excellent English and answered the phone very quickly. Just a shame I had to leave, as their plans are very competitive.