JS

Jon Smith

United Kingdom

Reviews

Review of Sunglass Fix


Rated 5 out of 5 stars

High quality lenses that did not quite fit.

Really quick delivery considering how far they travelled and I absolutely loved the packaging.
Unfortunately, the high quality Oakley Ten replacement lenses were too generously sized to simply 'pop' in the frames, I really struggled and ended up using a lot of force despite me warming the frames in a low oven to help. The brilliant Lana at Sunglass Fix was so understanding and from returning them to a convenient UK address through to receiving a full refund, it could not have gone any smoother.

August 22, 2024
Unprompted review

Review of PhotoDecor Limited


Rated 5 out of 5 stars

Fantastic personalised poster company

Fantastic personalised poster company. Email communication response was quick and helpful; ordering straightforward and a fast and secure delivery. The results were truly impressive with the bright colours and sharp resolution making an impression at the birthday party, people loved them.

May 29, 2024

Review of Design911


Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Parts on their website are catalogued clearly and when I called to order, one was not in stock but they had another option. Delivery was next working day via the excellent DHL. Recently ordered Cayenne fuel pump parts and Graham was extremely helpful.

July 8, 2024

Review of PuffinInsurance.com


Rated 5 out of 5 stars

I choose Puffin every year

Last but not least and Puffin to the rescue yet again. So quick and easy to do the thing you leave to the last minute. I choose Puffin every year because of this and its high Trustpilot score.

June 9, 2024

Review of Moonpig.com


Rated 5 out of 5 stars

Over the moon

What more can I say other than being over the moon. Next day Royal Mail delivery of my large multiple photo card which was a breeze to design and the colours pop and the quality is premium. Moonpig rarely disappoint and have another well-earned 5 stars.

May 21, 2024

Review of OnBuy.com


Rated 5 out of 5 stars

Excellent buying platform

Excellent buying platform. First time user and certainly not the last. Clear, quick and informative online buying experience, right from the initial Google search to placing my order.

April 26, 2024

Review of E.ON Next Energy Ltd


Rated 5 out of 5 stars

A long time customer for nearly 30 years

A long time customer for nearly 30 years and why? They look after me with their competitive tariffs, excellent online experience and helpful customer services. Recently changed over from standard to a special promotion fixed term tariff to save some cash. Smart meters now work after a newer type were installed and my usage compared with the older smart meters is reassuringly the same. Plus I get a neat compact display to watch my 'cost now' per hour.

March 21, 2024

Review of Lakeland


Rated 5 out of 5 stars

First and not last visit to Lakeland

First and not last visit to Lakeland. Called the Shrewsbury store to reserve a door mat (thanks Paul) and collected it Sunday. The staff were so friendly, smartly dressed and knew their stuff. I also wanted a egg ring for frying and they had it. All this with a 3 year guarantee. How good is that.

February 25, 2024
Unprompted review

Review of JD Sports


Rated 5 out of 5 stars

The biggest 5 stars to JD Sports

The biggest 5 stars to JD Sports and their fantastic customer services team. Keep doing what you do so well.

February 22, 2024

Reply from JD Sports

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
JD Customer Care Team

Review of JD Sports


Rated 5 out of 5 stars

The best company and customer service

The best company and customer service. My order went astray and I was panicking as the notifications suddenly stopped and nothing was happening. Luckily on the end of the phone were customer services who saved the day and got my order back on track. It was ever so late, but I am over the moon with the joggers. Without real people on the end of the phone, I would not know what was happening. Special mention to Katie who took it upon herself to personally email me on any new update. Refers to order number 855859198, confirmed 9th Feb and collected 16th Feb from my friendly Wolverhampton city centre store.

February 16, 2024
Unprompted review

Reply from JD Sports

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
JD Customer Care Team

Review of Moonpig.com


Rated 5 out of 5 stars

Delivered safely the next day

Delivered safely the next day, how good is that from my favourite personalised card makers, Moonpig who seldom let me down and always go the extra mile when things don't always go to plan. Still my number one for that special card or mug.

February 12, 2024

Review of Yodel by InPost


Rated 5 out of 5 stars

Familiar and friendly face

Our friendly, professional and smartly dressed Yodel delivery driver handled my parcel with the utmost care and attention and it is reassuring to see him regularly in WV3 0ES.

February 8, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Moonpig.com


Rated 5 out of 5 stars

Moonpig and Leah have gone the extra mile

Moonpig and Leah have gone the extra mile in replacing a dog photo mug. The mug has now been safely delivered by Royal Mail and is providing much comfort at a sad time with the passing of one of the dogs. A warmly received priceless act of kindness.

December 9, 2023

Review of JD Sports


Rated 5 out of 5 stars

Excellent online and in-store shopping experience

Excellent online and in-store shopping experience. Choosing my item was made easy by the great choice and photos. Picking up my order was a joy with the staff in the Wolverhampton store really helpful and polite.

December 9, 2023

Reply from JD Sports

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
JD Customer Care Team

Review of Gigantic Tickets


Rated 5 out of 5 stars

A big thumbs up to Gigantic Tickets

A big thumbs up to Gigantic Tickets, I have my ticket to see The Superskas at The Robin, Bilston in December. The whole process from registering and paying was really smooth and took no time at all for my smartphone ticket to come through, making me feel reassured, delighted and looking forward to the gig.

November 8, 2023
Unprompted review

Review of Farrar & Tanner


Rated 5 out of 5 stars

Fabulous online experience and customer…

Fabulous online experience and customer service from this company. Their luxurious Barbour leather wallet is perfect in every sense and Sue in customer services reassured me about the engraving method. I could not be any happier with the result.

September 19, 2023
Unprompted review

Review of Printerpix UK


Rated 5 out of 5 stars

Fantastic photo blanket and company

Fantastic photo blanket and company! Designing your own photo blanket was an intuitive and clear process, but it cannot show the absolute WOW effect you get when you actually receive it. The photo colours simply 'pop', the resolution is sharp and the blanket is super soft quality. I cannot recommend Printerpix highly enough!

September 19, 2023
Unprompted review

Review of Hobbycraft


Rated 5 out of 5 stars

Found exactly what I wanted at Hobbycraft

Found exactly what I wanted at Hobbycraft from a Google search. Browsing and shopping on the website was clear and easy to follow. Click and collect at the Merry Hill store was straightforward and staff were friendly and professional.

August 31, 2023

Review of Design911


Rated 5 out of 5 stars

This company really looks after the customer

Great prices, next day delivery and excellent communication by phone speaking to Tom who was so knowledgeable and accommodating. When it came to a part from the total order being in Holland, this was sent separately and not charged postage when it could have been. This company really looks after the customer.

July 29, 2023
Unprompted review

Review of PuffinInsurance.com


Rated 5 out of 5 stars

Clear, easy to follow and absolutely no drama

Clear, easy to follow and absolutely no drama. Rewarding online experience that has not changed in all the years I have been buying single trip insurance. Okay, the prices have gone up slightly, but so have most things. I can depend on Puffin Insurance for every holiday.

May 30, 2023