Ideal World Reviews 100,880

TrustScore 4 out of 5

4.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the great quality and attractive prices of the products. Consumers highlight that the service is fast and efficient, and the items are delivered on time and well-packed. People find the website easy to use, and they are happy with the ordering process. Customers also appreciate the knowledgeable and friendly presenters. They say that the presenters provide great product demonstrations and reviews. Furthermore, reviewers are pleased with the delivery service. However, some consumers have reported that delivery times are longer than previously.

Based on these reviews

Rated 4 out of 5 stars
Verified

Purchased a Pilates exercise board after seeing them on multiple posts on social media. The price was significantly cheaper than other sites and the product is very good. Does what it says, feels stur... See more

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Rated 4 out of 5 stars
Verified

Not happy that the agent I rang to change the address it was to be delivered to as I was away when it would be delivered. Asked me to cancel an re order. Then when I rang back after receiving the parc... See more

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Rated 4 out of 5 stars
Verified

Good prices still although they have increased slightly. Delivery seems to be taking longer than previously. So much on beauty now a bit of overload actually

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Rated 4 out of 5 stars
Verified

Just started using so difficult to judge but initial applications have been good, an initial warming sensation. Once you get over the very earthy fragrance, which subsides after 15 minutes or so, di... See more

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Rated 5 out of 5 stars
Verified

The idealworld website is so easy to use. They bring a wide range of products suitable for everyone's needs. They have some Fantastic deals, and the presenters are really knowledgeable about the pr... See more

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Rated 3 out of 5 stars
Verified

Good service by Telephone team and Email team, but not good feedback by Television Presenters or Creator of the product which I had purchased. I requested a Video for Instructions becaus... See more

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Rated 5 out of 5 stars
Verified

Treat myself to 2 pairs of boots, so glad l did, l absolutely love them, true to size, stylish and just what l wanted! Easy ordering and fantastic value for money. Would definitely use the company aga... See more

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Rated 5 out of 5 stars
Verified

The ordering online is very easy to do and the delivery is very fast. My only negative is, when something is out of stock and you can put your email address in so you can be notified when it's back in... See more

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Rated 5 out of 5 stars
Verified

It's been so great to shop with Idealworld. There's a lot of variety of stuff which is convenient for home wear. I would be greatful if you would display individual items separately. Sometimes I... See more

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Rated 5 out of 5 stars
Verified

I saw the bag, it looked god though a bit pricey, so I had a look on-line the next day. I went ahead and ordered it as I had received an offer code for free delivery plus 10% discount. It was very e... See more

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Rated 5 out of 5 stars
Verified

Great product, skin texture and appearance noticeable in a short period of time. Used on its own or with other creams on top, especially coming into winter. I've also been using it on my hip repla... See more

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Rated 5 out of 5 stars
Verified

Did find ordering difficult as wanted to order the item being shown on the tv at the time. Wanted to order both items and it took a while to get it sorted. Other than that once ordered it was dispat... See more

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Rated 5 out of 5 stars
Verified

The pillows were quickly and carefully delivered and seem to have enhanced my sleep as described. I was very pleased with how well they had been packed and cannot fault the price which was definitely... See more

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Rated 5 out of 5 stars
Verified

lovely embroidered denim dress - I am usually a size 16 or large. However when I ordered this dress the size 16 was a little big for me - therefore swapped for a 14 and it is perfect - looking forward... See more

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Rated 5 out of 5 stars
Verified

It was very simple to order my stepper from yourselves. I’m pleased with it taking a bit of time to get used to different speeds but getting there and so far enjoying it Thankyou One little thing... See more

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Rated 4 out of 5 stars
Verified

My experiance was not great,item I ordered,was walking stick,to long for a short person,the alarm was rubbish.second order of pillows,did not arrive,but they were delieved,some were else,so wont be or... See more

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Rated 5 out of 5 stars
Verified

I am over weight and have been waiting for knee replacement since lockdown, i can`t walk far and house bound. All i`ve heard from doctor`s is that i need to drop the weight, I`ve tried different diets... See more

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Rated 5 out of 5 stars
Verified

Bengajeans if there is such a word very good Quality would like to see few more colours for the winter brown or grey keep up the good work

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Rated 5 out of 5 stars
Verified

My favourite shopping channelWhat makes a great channel?,for me it’s the presenters. ideal worlds list is formidable.added to this price and. Value they win this too delighted with my dealings with th... See more

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Rated 5 out of 5 stars
Verified

I stopped using due to a large purchase it was over £400 because it kame under the beauty products it was non refundable. Ridiculous as it never touch the skin. Anyway I missed my quality products .... See more

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Rated 3 out of 5 stars
Verified

Enjoyable beauty morning shows with lots of good products and reasonable prices. Knowledge and friendly presenters . I would have given 5 star except that my questions that I send to the studio never... See more

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Rated 5 out of 5 stars
Verified

The wife buys alot from you and I seen an heater which should have been 59.99 it was on a special price for 38 pound I will be buying from you again and you can spread the cost over 3 payments which i... See more

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Rated 5 out of 5 stars
Verified

Excellent packaging and customer service.. I am very certified..Quality product. I wish all business was like Ideal World.. Thanks once again.

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Rated 5 out of 5 stars
Verified

Ordered GX medium soft pillows. Despatched early, well packed. Felt great improvement on first use, ten days on am sleeping better than ever. Super product.

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Rated 5 out of 5 stars
Verified

Greed Pour Homme Eau De Parfum For Him. Absolutely first rate product at a fantastic price which I think was a an unrepeatable offer as it hasn't been repeated!

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Rated 5 out of 5 stars
Verified

Garment ordered from ideal world 15 Sept. delivery along with letters..by Royal Mail 19 Sept. Nothing exceptional.. just a decent service.thank you.

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Rated 3 out of 5 stars
Verified

Packed really well, used it for week, and sorry didn't do anything to improve my lips, Have returned it, Still waiting for my REFUND , nearly 2 weeks now 🤷‍♀️

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Rated 5 out of 5 stars
Verified

I am pleased with the low wedged black shoes which I purchased from Idealworld, true to size and comfortable to walk in, also paid a reasonably good price.

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Rated 5 out of 5 stars
Verified

Satisfied with the product and price, prompt delivery, notified by email clearly when sent, what more can you ask for!

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Rated 5 out of 5 stars
Verified

Very good service,fast delivery and very attractive products and prices. Products excellent.customer service very good.Presenters description of product's excellent and also very good knowledge of th... See more

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Rated 4 out of 5 stars
Verified

Good fashion with fun and knowledgeable sally) presenter - clothes quality hugely improved great to see free delivery which encourages multi purchases Well done

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Rated 3 out of 5 stars
Verified

Great product but when I went to repurchase it was out of stock & continued to be so for some months. So, I found another product elsewhere.

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Rated 5 out of 5 stars
Verified

Easy ordering -great offers and savings Being able to see items and demonstrations and great reviews.More importantly great products

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Rated 5 out of 5 stars
Verified

Love Elizabeth Grant and this 4 supreme of torricilum are superb value ,I gift to a few of my friends who love it as much as I do, delivered in a few days well packaged thank you ideal world for such... See more

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Rated 5 out of 5 stars
Verified

ideal world is the best shopping channel in the uk always great quality items at great prices excellent presenters great at what they do.

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Rated 5 out of 5 stars
Verified

My shopping experience with Ideal World, Went really well, the order went through strait away and shipped the next day. I've always had good and fast service from them. Cannot recommend them enough. T... See more

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Rated 5 out of 5 stars
Verified

I've been receiving various products over the last few months and they have been exceptional 10/10. Ideal World are doing a grand job.

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Rated 5 out of 5 stars
Verified

My original order was thought to be lost,ideal world went above and beyond to help,made sure i got a replacement item and were so friendly and courteous on the phone,many thanks

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Rated 5 out of 5 stars
Verified

Really pleased with the lights ,and the fast efficient service. The lights are very good ,can adjust the brightness have them in the kitchen under cupboards and look very effective

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Rated 5 out of 5 stars
Verified

Excellent price. Quality products. Favourite perfume I had struggled to track down. Quick delivery, well packaged.

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Rated 5 out of 5 stars
Verified

Happy with my order didn't have to wait long for delivery lovely presenters great shopping channel.

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Rated 5 out of 5 stars
Verified

Thank you my items arrived on time & well packed. Excellent service and will recommend amongst my family * friends. Keep up the good work

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Rated 5 out of 5 stars
Verified

Consistent excellent service from Ideal World from the on-line ordering, follow-up messages to the very quick delivery in good & safe packaging ensuring no damage to the order including delivery updat... See more

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Rated 3 out of 5 stars
Verified

This was a vegan leather bag not leather as I thought, in my opinion too expensive for non leather

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Rated 5 out of 5 stars
Verified

Professional great products with great prices to match. Always happy. Good delivery times. Happy customer

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Rated 5 out of 5 stars
Verified

Always have great reasons to purchase good products good prices from my fav shopping channel keep up the good work .Thankyou x

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Rated 5 out of 5 stars
Verified

Easy to order I always do it online it's a great company never disappointed everything they sell is good quality.

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Rated 5 out of 5 stars
Verified

A week after being informed my items had been dispatched, they have still not been delivered.

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Rated 5 out of 5 stars
Verified

Absolutely brilliant folding up walking stick with light and alarm..very useful

Company replied

Rated 5 out of 5 stars
Verified

Easy to order Easy to.set up payment method Quick delivery and excellent products

Company replied

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Company details

  1. Online Marketplace

About Ideal World

Written by the company

Shop Fashion Shop Beauty & Fragrance Shop Accessoreies Shop Home, Leisure, Garden & More Follow Us on Facebook Contact Customer Care
Ideal World is one of the largest E-Commerce businesses with a TV home shopping channel in the UK. Ideal World delivers a dynamic and entertaining shopping experience, backed up by a website offering all the deals you see on TV and lots more! With leading brands and great deals, Ideal World offers quality items for you, your home and everything in between!

Ideal World TV - Delivering a dynamic and entertaining shopping experience.

Ideal World, TV - SKY 668 | Freeview 51 | Virgin Media 747 | Freesat 810 | Youtube

Share A Meal

Written by the company

With every purchase we donate one meal to a hungry child in India and the UK

Contact info

4.1

Great

TrustScore 4 out of 5

101K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

Not impressed with your easy payments

I bought an item on 4 monthly payments but noticed that the payments were not every month they went out twice monthly. Now call me stupid but 4 monthly means once a month for 4months . With qvc the payments would have gone out once a month not twice in a month. GET YOUR ACT TOGETHER AND MEAN WHAT YOU SAY YOU DONT MAKE IT CLEAR ON EASY PAYMENTS I WONT BE DEALING WITH YOU AGAIN

October 5, 2025
Rated 5 out of 5 stars
Verified

Brilliant service once again

I have shopped with this company many times and have never been disappointed with the service I have received. You are kept up to date with your delivery time scale and the products are well worth the buy. The prices are much lower than other companies and if you're not happy with your purchase you can send it back for a full refund. Brilliant service

October 5, 2025
Rated 5 out of 5 stars
Verified

I like watching Ideal World

I like watching Ideal World, particularly after the relaunch. Mike as interesting as ever, Yanis going from strength to strength and good quality goods overall.
A little more info in listings would be appreciated.

October 6, 2025
Rated 5 out of 5 stars
Verified

great purchase very pleased.wirh…

great purchase very pleased.wirh quality.

October 6, 2025
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.

Regards,
Pawan
Ideal World Customer Care

Rated 5 out of 5 stars
Verified

Absolutely perfect Ideal World.

Ideal World always excellent goods and prices compared to other very expensive channels.

October 4, 2025
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.

Regards,
Pawan
Ideal World Customer Care

Rated 5 out of 5 stars
Verified

Speedy,efficient,reliable service

Speedy,efficient,and good quality product.Recommended !

October 4, 2025
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.

Regards,
Pawan
Ideal World Customer Care

Rated 5 out of 5 stars
Verified

Come on time

Come on time

October 3, 2025
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.

Regards,
Pawan
Ideal World Customer Care

Rated 5 out of 5 stars
Verified

Good service fast delivery good value

Good service fast delivery good value

October 4, 2025
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.

Regards,
Pawan
Ideal World Customer Care

Rated 5 out of 5 stars
Verified

Ideal world

Fast delivery, great bargains

September 7, 2025
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.

Regards,
Pawan
Ideal World Customer Care

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