BA

Barry

United Kingdom

Reviews

Review of Asda Online Doctor


Rated 1 out of 5 stars

AVOID

Utterly awful, bordering on the point of illegal. I'm making a complaint to the GMC as this is scam-like behaviour and should not be tolerated.

September 9, 2025
Unprompted review

Review of TShirt Studio


Rated 5 out of 5 stars

Perfect again

I'm on my sixth or seventh order now from these guys and they really are the best. Super fast delivery, good quality, perfect printing, excellent value. Couldn't ask for more.

June 23, 2025

Review of Virgin Games

Review of Look good feel great smell fantastic


Rated 5 out of 5 stars

Great

Excellent! Great price, fast delivery, will deffo order from again

January 24, 2025
Unprompted review

Review of Perfume Shark


Rated 5 out of 5 stars

Recommended

Excellent - great products and excellent customer service, would highly recommend

January 23, 2025
Unprompted review

Review of TShirt Studio


Rated 5 out of 5 stars

Excellent

Genuinely my go-to place for printing t-shirts, always quality, always made to last and if there are any questions about my requirements I always get an email from them. 100% recommend.

November 11, 2024
Unprompted review

Reply from TShirt Studio

Hello Barry! Thank you very much for your positive review! We are delighted that you appreciate our products and our service. Your feedback is very much appreciated. See you soon we hope

Candy at TSS

Review of Ocado


Rated 1 out of 5 stars

Awful - Just avoid if you need reliability

Order and waited for my delivery today between 1pm and 2pm. Come 3.30pm I've heard nothing. Contact customer service who tell me they will try and deliver between 6pm and 9pm but can't guarantee it and also any frozen items will not be part of the order. All this and I'm a smart pass customer. Sorry, was. Until about 5 minutes ago. Don't use them if you rely on your shopping at a certain time or day/need all the item in your order

August 13, 2024
Unprompted review

Reply from Ocado

Hi Barry, we are very sorry to hear that we were not able to get your order out at the original time for you yesterday. We always do everything that we can to get an order out on time, but due to issues beyond our control there can be delays which prevent us from delivering. You should have received a call from the driver to let you know that the order would not come on time, and we are sorry that you did not receive this. When it comes to getting the order back out later on, this does depend on resources, which is why it is not guaranteed, and we are not able to keep frozen items which is why these would not be delivered. If over a certain amount, we could look to get these rebooked for you, so you do not miss out. If you would like to discuss anything further, please contact one of our social media channels. - Rory

Review of Seatfrog


Rated 5 out of 5 stars

Amazing

Such a good idea, amazing customer service, easy to use app and it's actually saved me money and made travelling better. There is literally not one bad thing I can say! 5 stars!

January 9, 2024
Unprompted review

Reply from Seatfrog

Hi Barry, thank you so much for your lovely review - we definitely agree with you!

Review of Just Geek


Rated 5 out of 5 stars

Exceptional

Exceptional customer service and a greta place to shop. 100% recommended.

October 26, 2023
Unprompted review

Review of The Whisky Exchange


Rated 1 out of 5 stars

Laughable really.

Ordered a bottle of Crystal Head Vodka which arrived in good time. However, this was a limited edition and in a display box which whilst possibly disposable to some people, was a gift and intended to be displayed in such a way by a collector. However, the protective packaging had been forced in around the bottle, inside the packaging and resulted in it arriving looking like it had been kicked around the warehouse and in an awful state. I contacted customer service who informed me I had bought the last one and that a refund would be the only way to proceed unless I wanted to wait for a restock. I opted for refund and got a short sharp response tell me how to packing it and stressing the importance this. The irony was not lost on me and I've decided to just put this down to a bad experience, order elsewhere accordingly and find the whole thing amusing. Maybe look at your customer service and the word you were looking for was "sorry".

October 10, 2023
Unprompted review

Reply from The Whisky Exchange

Dear Barry,

Thank you for taking the time to review us on Trustpilot. This is very much appreciated as customer feedback is important to us, to help us improve our service.

We understand the importance of the presentation when our products are intended for gifting or collection, and we sincerely apologize that the presentation box arrived with slight damage.

Our team has thoroughly investigated your matter and we are committed to making things right. We have offered our assistance with returning the item for a full refund, as we want you to have the best experience possible with our products.

We apologize if the communication between our team and you did not meet your standards. It is our duty to inform you that returned products that arrive damaged due to insufficient packaging may not be eligible for a refund. However, we remain dedicated to finding a solution that works for you.

Once again, we extend our apologies for any inconvenience you've experienced. If you still wish to return your item, we would be happy to refund you in full. Please feel free to use the return label sent to you previously by our team. We are here to assist you every step of the way and ensure your satisfaction with our products.

Thank you for your understanding, and we look forward to resolving this matter for you.

Kind regards,
The Whisky Exchange

Review of Beldray


Rated 5 out of 5 stars

Great

Excellent customer service, great products as well. Recommended.

September 4, 2023
Unprompted review

Review of Popla


Rated 1 out of 5 stars

VILE, FRAUDULENT AND ANTI-CONSUMER

This company is in the pockets of the car park operators and is as close to being fraudulent as legally possible whilst staying within the law. Don't waste your time or energy, go straight to your local CAB and begin your appeal there. Shame on you Popla, shame on you if you work there and good luck sleeping at night, I don't know how you manage it. Your Trustpilot score says it all about this company.

August 3, 2022
Unprompted review

Reply from Popla

Hi Barry. we're sorry that you haven't had a positive experience when using our services. Our team should have provided you with a detailed explanation as to how the outcome was reached but should you have any questions or concerns then please don't hesitate to contact us and we will be happy to help. Thank you

Review of Royal Mail


Rated 1 out of 5 stars

Do not use if you value the contents of your parcel

Absolutely dreadful - if you are sending anything other than a paper letter then do not, under any circumstance use Royal Mail. Items are mishandled and damaged on such a regular basis that they have a cut-and-paste response that tries to blame YOU THE CUSTOMER for not wrapping your items well enough. I sent something small, made of Steel, that was in a cardboard box and folded in a double-walled bubble envelope and they claimed this wasn't enough. That's 4 layers of protection on each side. It turned up with a big dent in it. They will do everything thing they can to not honour their insurance so I advise using anyone else, even Evri are more reliable and careful with their deliveries these days and certainly aren't as condescending on their emails.

July 26, 2023
Unprompted review

Review of Rough Trade


Rated 1 out of 5 stars

Awful - PLEASE go elsewhere

Awful. Three times they have taken an order for the same product from me, taken my bank details and had me sign up to email links and EVERY SINGLE TIME they have cancelled. It's like data farming and I'm making a formal GDPR complaint. Avoid like the plague.

April 5, 2023
Unprompted review

Reply from Rough Trade

Hi Barry,
I hope all is well!

Sorry that you've had this experience with us,
I'd be more than happy to have a look into this for you,
If you can send me an email over to enquiries@roughtrade.com with the order numbers, then I'd be more than happy to have a look into this for you!

Hope to hear from you soon.

All the best

Sam @ RT

Review of Pure


Rated 1 out of 5 stars

They do not honour warranty

Bought one of their radios under two years ago so it should still be under warranty (they give a two year warranty). The asked me for all details which I provided and then they told me to go back to Amazon. Amazon sent me to them as it's over a year. I replied, explained this and now they have started ignoring emails. I'm now in there process of looking at my legal options with my credit card company. Looking at the reviews here, seems I'm not the only who finds them to be less than reputable. Go elsewhere, gofer a brand like Sony who will look after you as a customer.

May 2, 2022
Unprompted review

Review of Waterstones


Rated 5 out of 5 stars

Excellent

Had an issue that I had to contact Waterstones about and Lisa was wonderful in trying to help me resolve it. Great customer service, 100% recommended

October 15, 2021
Unprompted review

Reply from Waterstones

Hello Barry,

Thank you for this review, we're certainly happy to hear that Lisa was wonderful with resolving the issue! Should you ever need any further assistance, then you're more than welcome to get back in touch!

Kind regards,
Customer Support

Review of Waitrose


Rated 1 out of 5 stars

Very disappointing customer service and poor sales ethics

I recently placed my first order with Waitrose and I had a discount code to use. Placed the order, £65, reduced to £45 with my voucher. A good solid offer for a new customer. Today I received an email saying they were cancelling the voucher and my order would now cost £65. I don't know how on earth they can do this as I only authorised £45 to be taken from my payment method, it's not up to Waitrose to decide to charge more that I have given authority for. I've lodged a complaint with them and if the response is unsatisfactory then I'll approach Trading Standards as something very fishy is going on here, a lot of people seem to have had the same experience. The discount code I used was legitimate, accepted by their website and it's only now, weeks later, that they have decided to do this.

July 28, 2021
Unprompted review

Reply from Waitrose

Hi Barry, the code was only for the use of selected customers who had a specific issue with their online order. Therefore we are unable to honour the discount on any orders which have wrongly used the code. We're very sorry for the inconvenience caused – Mark

Review of Discount Dragon


Rated 5 out of 5 stars

Amazing levels of customer service

Amazing levels of customer service. Not only do they do some amazing deals but the customer service is like nothing I've seen - I noticed an error I'd made with an order at 11pm. I dropped them an email, presuming someone would get back to me in the morning yet within minutes I was refunded and I could correctly order what I needed. Thanks to Adam, really impressive service!

June 8, 2021
Unprompted review

Review of Printed.com


Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect. I made a bit of an error with some art but they fixed it fast and made the imperfect perfect. 100% recommend, a great company with exceptional customer service.

March 30, 2021
Unprompted review

Reply from Printed.com

Hi Barry,

Thanks for your 5 star review.

Its great to see that we were able to help you with your artwork, we hope your happy with your prints.

We look forward to your next order.

Many thanks,

David

Review of Asdatyres


Rated 5 out of 5 stars

Excellent

Excellent, easy to use and filter and more than anything, excellent prices, especially when money has been tight recently. Very happy.

March 6, 2021
Unprompted review