Was not expecting such a great service.
Where to start?
I was very suspicious about ordering from temu but there was really no need.
I initially downloaded the temu app to see what the hype was about, of course some products are wasteful junk but some are actually very useful and supsringly cheap.
Free delivery promotion on with their summer sale and free returns, had a good browse and found a few items that had my interest, so I thought why not free delivery and returns, I would of actually spent more elsewhere for one of the items I purchased than I spent for the whole order which was a shocker.
I placed my order and while it was processing, I found this amazing feature where you can add more products to your initial order without extra charges (just pay for the product), well this app restocks constantly because I found another item 1/4 of the price I'd be paying elsewhere and added that to my first order.
So this is where you either get a great experience with temu or an okay experience, Items were shipped out using Royal Mail delivery method and to my suprise turned up 5 days later. (23rd order date-28th delivery date). What in the world, so fast at shipping and I had a pre order item too.
If you get the short straw (Hermes) you'll be waiting longer. (Tried and tested with a second order placed at the exact same time. Hasn't turned up yet.)
The Products ordered arrived quickly, and again to my suprise are actually good quality, they also have the correct CE markings for example and supposedly conform to UK electrical standards.
I ordered a t-shirt, the sizing compared to branded items is just a little out, larger than you'd expect. I decided to return this item as I would of preferred a smaller one. Here's where this really shocks me and to be honest makes me want to use the app again, I initiated a return request for the 1 item, stated the reason and the system auto refunded me without shipping being needed. (They say please keep it, recycle it, or donate it. ) What is this app/site, it's bloody brilliant. (PS please keep free delivery option and get rid of Hermes 🙏).
June 23, 2023
Unprompted review