United Kingdom
Review of Standard Life UK
Transferred two pensions very easy and all done very quickly
Now let’s see how much money you can make me before I transfer some more ?
Great job Thankyou
Reply from Standard Life UK
That’s great news Mr Attwater and we’re glad to hear you had a great experience. Nikki at Standard Life.
Review of Yodel by InPost
Reply from Yodel by InPost
We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.
Review of Settlement Agreement Solicitors
Excellent service from start to finish , called when they said they would
Highly recommended
Reply from Settlement Agreement Solicitors
Thank you for the great review! We appreciate you sharing your positive experience with us.
Yours sincerely,
Angalee Pandya
Review of The CV Centre UK
There service was great constant communication
my only criticism is they would just write exactly what you say and not make it stand out with fancy wording
It was awkward keep asking
Reply from The CV Centre UK
Many thanks for your comments, Shaun.
All feedback is useful and your thoughts are certainly interesting.
We will take a close look at our work for you to see if there is any way in which we might have been able to undertake it in a manner which better met your expectations.
Review of The Range
Everything was great right up to the delivery , then two. Of your guys turned up and we’re just plain rude , they just made every excuse to not deliver the sofa , in the end they left it in the road and left ,
Never again awful service
I had to leave work to come and get the sofa off the road it took me 5 mins to put it in the house by myself ? There was two of them ?
Avoid
Reply from The Range
Hi Mr Attwater
I am sorry to hear about the delivery service which you have received being less then satisfactory. We will ensure to pass this feedback onto our delivery department who can investigate this service thus enabling us to improve the service and experience provided. I hope you will consider shopping with the Range in the future as we would like the opportunity to prove that this was not indicative of the service we offer. I apologise for any inconvenience and disappointment caused by your experience.
Kind Regards
Judy
Review of ArrowXL by JP Home
had my sofa delivery this morning got off to a great start , emails -text great , then the most unhelpful driver arrived started moaning from the start , cant get this box in the door ,its our fault the sofa is bigger , ended up leaving it in the road ,
i have had to leave work ! 5 mins by myself putting the sofa inside ? there was two of them and between them they could not work anything out they were to busy trying to come up with excuses of why they didn't want to pick uo the sofa
AVOID ! THIS IS WHAT THE RANGE SEND TO DELIVER all caught on door camera
Reply from ArrowXL by JP Home
Could you please provide us with your name, order number and postcode by Responding to trustpilot@arrowxl.co.uk quoting your ref number 2726071. so that we can send your feedback to the relevant team. We look forward to your response.
Kind Regards,
Liam
Review of Protyre Autocare
had my mot booked this morning , called at the last minute to say they cannot do it
no apology the fact that now the car has no MOT because of them
the earliest they could do was end of the month
awful service do not use
Reply from Protyre Autocare
Dear Mr Attwater,
We would really appreciate the opportunity to follow this up with you; therefore, If you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your registration and best contact number, a team member will be in touch.
Kindest regards
Phoebie
Customer Care - Protyre
Review of Close Brothers Group
Reply from Close Brothers Group
Hello Mr Attwater, thank you so much for your kind words! We're thrilled to hear about your hassle-free experience and how you'd highly recommend us. We strive to provide excellent service and are delighted that we met your expectations. Thank you again.
Review of 1st CENTRAL Insurance
Worse service ever , illegal bribery, I took out the policy on the wrong date but instantly called to try and change it
To be told if I go away and take out another policy in the same name they will cancel one for free , totally illegal , when I asked to speak to a manager they put me on hold for a hour then hung up ,
Asked to cancel the policy they said no or it’s £50
Insurance cowboys avoid , years I have been with these people and they have shown there true colours
Recommend you avoid this company
Reply from 1st CENTRAL Insurance
Hi Mr Attwater,
Thank you for your feedback. We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be.
We aren't able to amend the date on a policy once it has been paid for, as the agreement has been set up. So, the policy can be cancelled and then a new one can be set up.
The £50 non-refundable arrangement fee is mentioned during the process of setting up a policy. We do also list all of our fees on our website - https://www.1stcentralinsurance.com/legal-information/important-information.
We’ll use your comments to help improve our service.
Ashley
Review of 1st CENTRAL Insurance
I’m a existing customer and they pester me with emails telling me how a great deal on a second car would be
I put the details in and these jokers are a lot dearer than every one else , just shows how much this company respect there customers
Avoid
Reply from 1st CENTRAL Insurance
Hi Mr Attwater,
Thank you for your feedback. We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be.
We've reached out via Trustpilot to obtain some additional information from you.
Clare
Review of DPD UK
awful customer service no contact numbers - email not working
taking on more work than they can deliver
avoid !
Review of Eflorist
Appalling customer service
Flowers purchased for a birthday and let down by not receiving them
Avoid , no customer service
Review of Eflorist
Avoid ! Ordered flowers for a birthday never arrived
No customer service or phone number
Thankyou for the ruined birthday surprise
Review of GSFCarParts.com
Great service . Called me to let me know my order was ready
Great fast service
Try to smile and interact with the customers is my only comment
Review of SSE plc
Been with the company for years , we move and they say they can’t supply anymore
Don’t deserve to be in business let’s hope they loose all there loyal customers avoid
Review of 1st CENTRAL Insurance
Very difficult trying to renew your insurance when no one answers the phone.
Had to take out a new policy
Poor communication
Reply from 1st CENTRAL Insurance
Hi Mr Atwater,
Thank you for your feedback. We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be.
We had some system issues over the weekend, but haven't seen any issues leading up to then, so we're sorry if this impacted on you with your renewal.
I'm happy to see you've found us competitive with your new quote, but I'm sorry you wasn't able to renew your old policy.
Ashley
Review of Asda
Poole Asda , Friday night and no pizzas , management at its worse
Review of Britannia Parking
Paid for parking in Bournemouth via the app , I have the confirmation yet they decided I did not pay and sent a fine ,
They say once challenged they will sort it out in there own time , poor management avoid these parking cowboys !
Review of British Gas
Left with no electric over bank holiday weekend and they couldn’t care less
Avoid
Reply from British Gas
Hi Mr Attwater, sorry you feel that way. I've had a look at your account. You contacted us here on the 30th August advising us you had no power, you were advised to contact our Social Media who did everything they could to get you on supply.
The agent you spoke to raised an enquiry to get this sorted for you, it was sorted on the day & you were happy with what the team had done for you & were happy to close the enquiry. Thanks, Lisa
Review of British Gas
Moved into a property Saturday but had to move out because these cowboys couldn’t get a number to top up electric
All day Saturday on the phone and numerous promises but nothing done
They eventually cancelled my call after a hour and went home for the weekend
Cost a fortune moving back out because of no power
Avoid disgusting customer service
Reply from British Gas
Hi Mr Attwater, I'm really sorry to see there was a delay in opening up the electricity account, meaning you have no smart card or smart card number to top up the meter. Please could you get in touch over Facebook or Twitter with your details & include #Trustpilot in your message so we can look into this further and get things resolved for you asap. Thanks, Stacey
