Moved into a property Saturday but had…
Moved into a property Saturday but had to move out because these cowboys couldn’t get a number to top up electric
All day Saturday on the phone and numerous promises but nothing done
They eventually cancelled my call after a hour and went home for the weekend
Cost a fortune moving back out because of no power
Avoid disgusting customer service
August 29, 2021
Unprompted review
Reply from British Gas
Hi Mr Attwater, I'm really sorry to see there was a delay in opening up the electricity account, meaning you have no smart card or smart card number to top up the meter. Please could you get in touch over Facebook or Twitter with your details & include #Trustpilot in your message so we can look into this further and get things resolved for you asap. Thanks, Stacey