Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star


Rated 1 out of 5 stars

Buy something better from Amazon

Like all other complaints didn’t receive after 3 weeks contacted customer services and was told with courier and wouldn’t process refund. Contacted PayPal and all of a sudden received items, products are ok but awful customer service avoid

October 26, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Horrible horrible customer service

Horrible horrible customer service!
Oh wait....they don’t have any!
And your product never arrives!
When you complain they block you from commenting.
This is 100% scammers, steal you money and no product to show!

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered these after seeing the bags advertised on Fb

Ordered these after seeing the bags advertised on fb they looked good and on there the rating looked favourable- they still haven’t arrived after 3 weeks!! Was warned by another customer on their site after I ordered them that they might never arrive...Was going to reply but the message disappeared and when I wrote other comments they disappeared too. Sadly hadn’t looked on here...wasted nearly £20..thought they weren’t cheap anyway but hoped they’d be really useful. Lesson learnt don’t buy from an ad on fb!!..Have requested a refund through PayPal although the company says they have sent them and I should cancel my refund request.11/6 update still not received them or been offered a refund

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

most appalling company to deal with

most appalling company to deal with, shame I never read the reviews before ordering. these have taken a month to be delivered, and personally do not think the quality is great. Also the price keeps going down.

May 14, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Doesn’t even deserve one star.

Doesn’t even deserve one star.

Order bags on 15th April, the website clearly said they were experiencing no delays. I keep being told my order is nearly ready for dispatch or it’s ready for dispatch but it still hasn’t been!

Have contacted PayPal for a refund

May 3, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered days ago

Ordered days ago. Not arrived. Have emailed but just keep getting an automated reply. Have left messages on Facebook but they keep disappearing and it looks like their twitter account has been suspended. Avoid!!

April 26, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Taken money, no goods

Order placed, nothing received. Email received saying no stock and have no idea when there will be any. No option to cancel and get refund mentioned (surprise, surprise) so they have kept the money. I have sent NUMEROUS emails but not received a reply. Reported to PayPal to recover money.

April 16, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look