Really wish I had looked on here before…
Really wish I had looked on here before using this company. Placed my order and received an email to say they would send out the goods when the payment had been received -already paid by PayPal. After goods didn’t arrive sent several emails plus phoned them -no response phone not answered. Contacted PayPal and have now put in a not received dispute. Two weeks later awaiting their decision as the company say they have sent it. Obviously will never use or recommend this company. Have wasted soo much time chasing this...sends message for you to leave positive feedback but can’t reply to emails or answer the phone!!
They now have sent a response- the exact same response to all of us that left negative feedback
Reply from Ukdapper
Dear Customer,
We are Sorry to see you have left a poor review on the trustpilot platform.
We are sorry you had such experience and wish to correct matters / resolve any pending issues or questions you may have.
We would be grateful if this could be reviewed as this could have been left prior to delivery or things being resolved.
Hope you can look into this and consider the feedback given and star feedback left.
We have partnered with a charity this year Go Dharmic and we shall continue to support and donate throughout this year.
Here is a little code for you for a 5% discount off your next order with us valid all 2019.
Code: CHARITY
We are here to help so any questions or unresolved issues please let us know and we shall assist you: dee@ukdapper.co.uk
Thanks for your custom.
*Code on some items is excluded.
Kind Regards
UKD