Colourcraft Reviews 1

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

1 review

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Rated 3 out of 5 stars

Lovely dyes with very poor customer service!

For several years I have really loved using the dyes created by this company which I have usually purchased at a Craft event- mainly The Knitting & Stitching show and found them to be very helpful. However trying to buy from them online is another matter, very frustrating their delivery is 4 weeks but I only found that out after placing an order, in the small print. Friends are having the same problems!! They don’t seem to respond to emails and I resorted to phoning them today having waited 10 days so far, still not able to send out any quicker ...Like most people I order things when I need them, I’m doing a workshop on Wednesday that I need them for so won’t receive them in time!!! If there was another company I would use them!!

July 5, 2021
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