Delivery is Hit and Miss
Delivery is pathetic. put in three orders 9 days ago. One delivered. One sitting at the Collection depot for 6 days, still there. The other still not despatched.
When ordered All were supposed to be in stock.
Thank you for replying to my review, it wasn't a complaint on delivery, it was a review of the business, which in comparison to others I deal with, You have a very slow delivery schedule.
However you are not going to make your delivery dates, going by your tracking system. One order still sits in the collection depot and has been there since 23rd May. Maybe it will turn up and the tracking is faulty, the other order is due to arrive tomorrow, it hasn't yet been dispatched. Given all that is going on it looks like there is a cash flow problem in the company and no one will deal with you unless its cash up front. As I don't work with Visa. I guess its going to be my loss. I will up date this review if I ever get my stuff.
Update : 10th June. Phoned Wayfair, They replied until 10 days are past the expected delivery date they will do nothing. I don't think I'll ever buy anything from them again. Now been in transit 17days by XDP express. Why use third rate delivery companies when it negatively impacts on your own company ? Update 12th June. E-mail from Wayfair. it's in transit give it another 10 days before you get itn touch. I responded. " Yes there is something you can help me with.
Why did they upset me saying it Was Delivered. ?
I would like an explanation for the length of time it has taken and also for lying about its delivery
Regards "
{ I'll ask for my money back soon as it will be too late for summer }
Update: 16/06/24 On reflection I have put Wayfair from 1 to 4. The problem here is with XDP delivery 1 star removed as ultimately Wayfair is responsible in part who they use. and XDP on Reviews have around the lowest reviews one will ever see. Wayfair have been mucked around withm as i have. and Wayfair have now sent out another replacement. No tracking yet, but hopefully using another carrier.
May 30, 2024
Unprompted review