syncreon 

ordered an expensive laptop on the 8th July, it was shipped on the 9th July. Dell informs me that tracking will be availiable 24 hours after package shipped. its now the 14th July and the tracking inf... See more

Can't even get their tracking website to load. In the last 4 days I've managed to get a status update once. Since then their server stops responding so the page doesn't load. Careful though as yo... See more

worst ever delivery service. zero tracking information neither on the Dell website, neither on syncreon's DP world partner's website, still I received an email that I can expect delivery tomorrow betw... See more

Despatched by Dell UK 21st Sept. notified to stay in by Syncreon(no reply email) on 23 Sept. No delivery, sent complaint form to Dell a few days later, automated response, tracking shows out for deli... See more

Lack of transparency & slow delivery I ordered dell computer. Dell shipped order on Jun 13, 2025 Syncreon has not processed the order by their warehouse (today is 17th, the delivery, still... See more

Item marked as 'not received' despite Dell having handed it to them. Delivery claimed to be 4th April, then the 7th, now the 8th. This delivery is very time sensitive for me so the lack of clarity i... See more

Expensive Dell Monitor was delayed once, then once again and now a third time, still dont have my parcel. Dog crap company. Would Dell and other huge brands stop using these peasant trash delivery com... See more

Returds dont know how to have a website in 2020, stuck in 1990. No tracking information on a 2k laptop. Been 4 days since 'shipped' . No revised delivery date. Syncreon website is absolute crap. De... See more

Horrific delivery service. I don’t understand why Dell use them. I ordered an Alienware laptop from Dell. Then informed by Dell’s tracking that it should have been delivered TODAY! (4th June)! Yet whe... See more

Terrible shipping company. Why does Dell insist on using them? 1.Tracking web site does not work. 2.Little advance notice of delivery date/time with no option to change. 3. Did not pass correct addre... See more

Nothing new I can add to what already has been said. Syncreon is really pathetic at their work. Can't understand why Dell still use them. Its a very basic thing for a logistics company to provide co... See more

Two syncreon lorries passed me on the M4 today in the contraflow - over the speed limit, in the outside lane (not allowed) and blaring their horns. Later they both veered violently into the inside lan... See more

I received package 2 of 2 today (5/6/24) but where is package 1? The tracking shows both have been delivered. Dell state an expected delivery date of 10/6/24. UPDATE: Dell have now told me that... See more

Delivery was delayed by three or four days (after Dell told me of original delivery date), then attempted but no record of how to contact DP World to establish a new delivery time / date. Cannot conta... See more

pretty basic tracking marginally better that parcelforce or royalmail which only give "on its way" or "delivered". must be cheap or Dell and Apple wouldn't use them but it seems having a global cont... See more

Sadly this carrier fails to perform and deliver. My Dell monitor which was due for delivery on the 10th Dec 2020 has not arrived. It is currently 6th Jan 2021. We live in an age where e-commerce a... See more

Dell support and SYNCREON are both pathetic to deal with. Raise multiple support tickets but they don;t show courtesy of either calling the customer or replying to queries. Changed delivery date twic... See more

My laptop from Dell had been stated as 'shipped' and after reading the FAQs it was stated it would take 4 days to update tracking which is already terrible. What's worse is its been 6 days now sinc... See more

"Your order is currently awaiting a confirmed delivery date - On-Hold". Why on earth would I have to contact Dell about the order's delivery? I took a day off just to wait for the order to arrive as... See more

Ordered a very expensive laptop for business uses. Dell emailed saying it has shipped about 4 days ago but the tracking on the DP World tracker doesn't even state they've recieved it. I really n... See more

Embarrassingly poor service for a courier. Couldn't give a more specific delivery time than between 8am and 6pm. Then didn't show up anyway and only emailed the next day to offer the same vague window... See more

I ordered a monitor from Dell on 1st December 24 and they sent me an email saying it will be delivered on 4th so I took a day off from work but no delivery came. I then took the next day off but no de... See more

No reply email saying delivery next day between 8am and 6pm and can't be changed. However following day it didn't show up and then tracking system updates to say 'customer requested future delivery' e... See more

Same with the rest my delivery is due to arrive 2 days ago yet it still didn’t arrive yet, the dell tracking system has been stuck at “actual pick up” for the past 2 days and the syncreon one says ord... See more

I'm expecting a delivery tomorrow (29/11/2024) of a PC that cost almost two grand. I'm quite anxious for its arrival, but the last update on Dell was on the 26th (stating 'actual pickup'), and the... See more

Monitor ordered from Dell, Dell systems say delivery on 13/11/24. Stayed in all day, no delivery. DP World (syncreon) Track my order says "Your order has not yet been processed by our warehouse.The... See more

Ordered a lot of gear from Dell. Received an email last night saying it would be delivered between 8am and 6pm today - no option to alter the delivery date, time or address. Less than 12 hours' notice... See more

Shame as there is no option for 0.5 star rating, othewise will do that..well i though i was going mad and the only person but after reading the feedbacks..oh man that's very shocking they really shoul... See more

Won't ever be ordering from dell pnline agaim, as they use this trash carrier syncreon, who has the worst tracking system I've ever used. It doesn't make any sense from the customer perspective.

Appalling middle men... however if it's for a dell order, then take your 9 digit order ref, add 39999 to the beginning of your Dell Order and use that as the order ref on the DHL Tracking website. DHL... See more

Extremely poor service, deliveries do not come on the day notified by Dell as Syncreon have messed up and you try again, fails, then again and it fails to show. Anyone else having problems ring them... See more

Wasted a day of holiday waiting for a dell computer to be delivered by syncreon. I received an email from syncreon saying it would be delivered today but have now been told there is delay and no updat... See more

One of the reviews put me onto DHL parcel tracking, entered my Dell customer no. with prefix 3999 and a delivery date came up, I live in hope! As far as I can guess Syncreon have delivered to delivery... See more

“Your order is on-hold - at customs Please contact your Supplier” Received this message for a Dell order. Unacceptable. Since I’m being ignored and gaslit by Dell I would appreciate it if you coul... See more

Completely useless. Tracking is useless. Zero information since driver was 'unable to locate address', which is impossible, which was 4 days ago. Absolutely no way to contact anyone. Worst delivery co... See more

Made an order on the 18th which was supposed to be delivered on the 19th. The tracking says it’s in some depot somewhere with no additional information. I don’t know why Dell keeps using them

Bought Dell Laptop on 30/11/2020 which was supposed to be delivered on 02/12/2020 took a day off so I can revive my delivery but no delivery been attempted. Emailed dell on 03/12/2020 I had an email... See more

Ordered a laptop from Dell a week ago. Delivery date was supposed to be today, the tracking code I have for DP World / Syncreon says they still haven't even received it at their warehouse yet th... See more

Ordered some products from Dell directly. Was given order and customer number for tracking of the parcel, unfortunately no one was available to take delivery as the school was closed over the Christma... See more

I'm very disappointed with the delivery service from Syncron. I ordered a laptop on August 12th, with the delivery scheduled for today, August 22nd. However, I haven't received any updates from the... See more

Similar to other people,ordered my pc last week, syncreons tracking still hasnt updated its website saying the shipment hasnt processed. Was only on dells website that it said that it arrived at picku... See more

The worst delivery service with the worst tracking system I have ever seen. They said they left a card but they never did. I had no information of my package status and I was willing to pick it up f... See more

The arrogance of this company. Please arrange for someone to be in between 8am-6pm on a Monday as this cannot be changed and they cannot be more specific with delivery and we provide no contact detail... See more

Bought a laptop from Dell thinking it would come from Dell Ireland. No idea where it’s coming from the Syncreon website is non-existent. No tracking info, cannot get in touch with anybody. I just want... See more

This is the carrier used by Dell.co.uk to fulfill their orders. I ordered a desktop computer for work from Dell, which was promptly dispatched from their factory in Poland but has been sitti... See more

I recently ordered a dell laptop and I asked to work from home in order to pick it up on the day I was told it would arrive. I received very little communication about the delivery of the laptop and u... See more

Terrible site! One of the worst I have ever tried to use for years! Trying to track a Dell shipment has been an absolute nightmare, but finally found what I needed to know ... after over an hour of t... See more

Pain in the backside. First tracking site won't load. After 2 days when loaded, said change of adress is required because there were no space in between postcode letters. Can you believe this?