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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the service provided, highlighting its positive impact on identifying and managing food intolerances. Consumers appreciate the informative instructions and the speed with which results are processed. The customer service receives high praise for being helpful and professional. People value the comprehensive information and support offered, especially the consultations with nutritionists, who are described as knowledgeable and supportive in helping individuals understand their results and make dietary changes. The product itself is well-regarded for its ease of use and clarity in presenting results, although opinions on the order process are mixed.

Based on these reviews

Rated 5 out of 5 stars

I found this extremely beneficial for my little girl. She has ? ASD and showing lots of weird rashes so I done a home allergy test as I’m finding it difficult to get GP assistance. Turns out she is hi... See more

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Rated 5 out of 5 stars

Thank you to York Test for your professional service.I found York Test to be helpful and informative. The Food Premium test and Food & Environmental Allergy tests were extremely helpful as I was a... See more

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Rated 5 out of 5 stars

Easy blood test, quick results, good feedback from York to enable me to know my allergies and intolerances. I can now plan my food and shopping to help me be healthier and less ill. Much improved di... See more

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Rated 5 out of 5 stars

I was impressed with the speed of turn around from sending off my sample to getting my results. I was a bit stuck trying to work out which foods were giving me my GI symptoms I would never have guesse... See more

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Rated 5 out of 5 stars

The test was very easy to do and the results came back very quickly. I didn’t need to make too many changes to my diet ,but when I spoke to the nutritionist, Jolanta, she recommended a couple of tweak... See more

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Rated 5 out of 5 stars

What an incredible experience and service from start to finish. The tests are really easy to take and send back. You receive regular updates and quick turnaround for your results. The customer service... See more

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Rated 5 out of 5 stars

Could not recommend this more. I have struggled with skin problems for my entire life, this test has genuinely changed my life. Since finding out what has finally been causing all my issues my skin is... See more

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Rated 5 out of 5 stars

Really pleased with my YorkTest experience. The test was easy to do at my home. The results came back very quickly and were clear / informative. The follow up consultation was also helpful and informa... See more

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Rated 5 out of 5 stars

I was diagnosed with IBS over 20 years ago and living with the associated symptoms; bloating, cramps, diarrhoea, constipation, haemorrhoids, ever since. I decided to do this food intolerance test on a... See more

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Rated 5 out of 5 stars

I have always struggled after meals and blamed it on lactose/dairy products. Sometimes I’m completely fine so it made me wonder if it was something else. My results were that I’m highly intolerant to... See more

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Rated 5 out of 5 stars

Our experience with York Test has been fantastic. THe test itself, for my son, was simple and quick, results were also quick. The subsequent chat with a nutritionist was invaluable, particularly aroun... See more

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Rated 5 out of 5 stars

Clear instructions and guidance in how to complete the tests at home. Follow up phonecall helps hugely to explain the results and offer some suggestions on how to proceed with diet going forward.

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Rated 5 out of 5 stars

I was desperate to find out why I felt bloated after every meal, almost a decade later I realised I had to try the premium intolerance test. I can only say its the best money ive ever spent on my well... See more

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Rated 5 out of 5 stars

The York Test team has been incredibly helpful! I've seen great results thanks to their support—they’ve really helped me understand which foods work for me and which don’t, making a huge difference in... See more

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Rated 5 out of 5 stars

Emily called me today to discuss my food intolerance test i bought from Boots. She was very calm, friendly, listened well, was non judgmental and caring with a very genuine outlook. She has arranged f... See more

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Rated 5 out of 5 stars

The whole process from start to finish was excellent . Simple test to take and the results format were crisp and clear to understand . Brilliant 1-2-1 consultation after with a lovely lady called Shir... See more

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Rated 5 out of 5 stars

The test arrived quickly and was easy to administer and post back. The results were user friendly and helpful. But what made the experience 5* was the support and guidance given to me by the telepho... See more

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Rated 5 out of 5 stars

I decided to take the York test after years of stomach issues and I was found to have an intolerance to wheat, although not gluten. Since the test I’ve changed my diet to more of an oat based one and... See more

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Rated 5 out of 5 stars

I had a great experience with YorkTest. I completed the food intolerance test which was very throrough. I then had a 30-minute consultation with a Nutritional Therapist called Becki. The combined insi... See more

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Rated 5 out of 5 stars

The attentiveness of the dieticians...the call with the dietician and then follow up months later made all the difference. I really felt like the had my health in mind which really helped me to also... See more

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Rated 5 out of 5 stars

Prompt service, good instructions. Lots of informative information. Results processed quickly. More than happy to recommend. Might seem a bit pricey but after trying different diets to work out if i h... See more

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Rated 5 out of 5 stars

I had suffered with food issues for some time, had tried eliminating different foods but not been able to find the main problem. This test was easy to do and got the results quickly. It found my main... See more

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Rated 5 out of 5 stars

Test results 3 days after I sent off the sample. A 30 minute phone call from a very sweet and helpful nutritionist who referred me to an onwards service

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Rated 5 out of 5 stars

The test kit arrived quickly and was easy to use (without help). The results were back within days and showed more issues than I had anticipated finding. We then discussed what items to cut out or li... See more

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Rated 5 out of 5 stars

my life was full of abdominal pain, constant loo trips. have been like this for 40 years. after numerous hospital investigaions due to bowel bleeding, with no answers, finally took a york test. discov... See more

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Rated 5 out of 5 stars

I ordered an intolerance test to optimise my health before my wedding next year. The test results were quick and easy to understand. I then had a great call with Jazz one of the nutritionist who was e... See more

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Rated 4 out of 5 stars

Test results comforting but didn’t get deep enough in my view. Telephone follow up - Sarah was very nice but I don’t think we learnt much we didn’t already know

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Rated 5 out of 5 stars

I would highly recommend this company. I took the premium intolerance test because I have suffered from IBS -D for years. After finding out my main intolerance was to yeast I cut it out and have seen... See more

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Rated 5 out of 5 stars

Really pleased I decided to do this test. Very quick turn around and the results have helped me massively. Had a call this morning from Sarah and she was very knowledgeable and helped me to understand... See more

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Rated 5 out of 5 stars

After 6 yrs and the wasted time spent at the GP only to be labelled as IBS. I decided to take the intolerance test. Turns out I’m intolerant to wheat, egg whites and milk. A consultation included i... See more

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Rated 5 out of 5 stars

After months of confusing symptoms following a Covid illness, the GP was sympathetic in treating the symptoms but didn't help me find the cause. He suggested I keep a food diary. This helped me discov... See more

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Rated 5 out of 5 stars

I have just had my follow up call with Jolanta after getting my food intolerance test results back. Jolanta was very knowledgeable along with listening carefully to my personal circumstances and tailo... See more

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Rated 5 out of 5 stars

Tiff was brilliant. I had my follow up nutritionist call with her today and she was super helpful, taking time to understand my symptoms and thoroughly explain what was happening and how I can make im... See more

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Rated 5 out of 5 stars

Having recently been diagnosed with Coeliac disease I wanted to see if anything other than gluten was causing me triggers. Took the Food Intolerance Test and it came back as being intolerant to Cows M... See more

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Rated 5 out of 5 stars

Crazily, I've had stomach discomfort and the associated effects of that (I'll not go into specifics but I'm sure you can guess) going on 5 years or so now. I'd tried all sorts of elimination di... See more

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Rated 5 out of 5 stars

Just had my half hour follow up chat with Tiff. Really interesting to hear all the advice. Tiff was very clear and easy to understand. She gave me great advice, how to help myself after the test resul... See more

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Rated 5 out of 5 stars

I did a intolerance test for my son who was in pain and I couldn't pin point if he had an intolerance to something. I was recommended Yorktest and I'm so glad I decided to use their test. The test was... See more

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Rated 5 out of 5 stars

The information they provided was clear and was able to follow the process to gather the fluid needed for the testing. I did need some assistance and sent an email to which they promptly responded. Th... See more

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Rated 5 out of 5 stars

The test arrived super quickly. When my returned sample got lost in the post the team were super helpful with arranging a replacement that arrived the next day. The results came back within a couple... See more

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Rated 5 out of 5 stars

It was such a quick and easy process for our young son. The results showed a lot more intolerances than we thought it would and our phone consultation (Shirley) after was fantastic and so informative.... See more

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Rated 5 out of 5 stars

quick easy, super clear results and the nutritionist call after was so helpful! Gave me all the guidance I needed to help reduce my eczema symptoms!

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Rated 5 out of 5 stars

I recently did the York intolerance test and I couldn’t be happier with my experience. The whole process was quick and easy from start to finish, and the staff were incredibly kind, professional, and... See more

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Rated 5 out of 5 stars

Very efficient service, the results have made me make changes to my diet which have improved my health. Very helpful, friendly staff if you need to telephone.

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Rated 5 out of 5 stars

Second time using YorkTest, and the process is always straightforward and uncomplicated. Especially nice to receive a friendly check in from Estella and to also have a consultation.

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Rated 5 out of 5 stars

Liz Roman followed up with me to check on my son who has the food allergy test and had been suffering. She was so lovely and professional and I felt that she really knew her stuff! Thank you

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Rated 5 out of 5 stars

From ordering the tests to speaking with a professional with the results at hand, it was all simple and easy to understand. It has definitely made a positive impact on my food choices and understandin... See more

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Rated 5 out of 5 stars

Highly recommend. Very helpful and informative call from Joanna nutritional therapist who has give me excellent advice to improve my symptoms and overall health. Thank you

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Rated 5 out of 5 stars

My results came back really quickly and the phone call with Katie the nutritionist was very helpful

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Rated 5 out of 5 stars

Quick results. The call from the nutritionist after was very helpful and worthwhile.

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Rated 5 out of 5 stars

A very professional and efficient company with the York Test providing me with detailed and valuable insights in to my intolerances and an excellent follow up consultation to review and advice on the... See more

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Company details

  1. Fitness and Nutrition Service

Written by the company

Leading home to lab food intolerance and allergy testing company. YorkTest is an award winning food intolerance testing laboratory with over 42 years of experience with after care expert nutritionist support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Sorting out my digestive issues.

For many years I have had what I considered to be IBS and recently the symptoms had worsened. I not only was suffering bloating and pain I began to have dumping syndrome after eating. My partner suggested food allergy testing and after researching he suggested the York Test. The test was simple and the results returned within a week. I discovered I had a very high intolerance to milk - the whey and casein part. The nutritionist Naomi was extremely helpful and listened to all my symptoms and suggested eliminating dairy products for 3 months as well as suggesting digestive enzymes as I have had gall bladder surgery in the past.
I love milk, butter, yoghurt and cheese and this was initially a big challenge for me. There are a lot of dairy free products to choose from and I have discovered some I like. However after a week all my ‘ IBS’ symptoms stopped and I am half way through my elimination period. I wish I had discovered this intolerance much sooner and recommend anyone experiencing digestive issues to take a test.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

So glad I did the test should have done one ages ago!

I found both the order and the blood test process easy from start to finish. Really good service. I ordered the premium food intolerance test which included a 30 minute call with a nutritionist to run through the results and provide some guidance on next step. The call provided lots of helpful useful information and from the results and guidance provided a lot fell into place for me and made a lot of sense.

I’m looking forwards to taking the next step with an element of confidence rather then being unsure on where to begin. Fingers crossed I will be able to find a solution to improving my bloating and digestive issues.

Wish I had done this test right at the start instead of spending 2 years suffering and waiting on NHS waiting lists for tests and appointments and still no further forwards before deciding to send for a York test.

Thank you, I would recommend York test even if just for piece of mind if nothing else.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Simple process and fast results

I loved the simple process and the conversation with Estella and my nutritionist Jan were very clear and lovely and the consultation was very insightful.
I recommend it highly

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Really useful results and great service

Really useful results for understanding why my son was having stomach issues, and brilliant customer service, super helpful by phone and solved all my problems. I would say instructions should be clearer that the blood samples in the tests last a few days - just after I did the tests on a Friday evening I realised they wouldn’t get them until Monday morning and the instructions make a big deal about posting them the same day so I spent the weekend thinking the mild trauma of drawing blood from my kid - and a chunk of money- was wasted as the r samples would spoil, but speaking to customer service on Monday they reassured me the samples are good for up to a week, and sure enough we got really insightful results a couple of days later that tally with our experience. Highly recommended.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I wish I took the test years ago!

I wish I took the test years ago! i have been suffering from intense bloating and stomach issues for the past 4 years, doctors could never find out the cause just said i had IBS and to do a food diary but i couldnt work out the trigger …. well i cut out the foods in red straight away and 2 months later i feel so much better! i havent had a single flare up since cutting out my trigger foods… my consultation was so eye opening thank you so much to the team!

August 2, 2025
Unprompted review
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Reply from YorkTest

Hi Emma, thank you for your 5-star review!

Rated 1 out of 5 stars

Absolute waste of time no allergies…

Absolute waste of time no allergies detected and when you question the accuracy and explain you are suprised with the results you get the York technical jargon about how accurate the tests are really , 2 consultants stated allergic rhnitus but yet the £200+ test confirm nothing ?

October 23, 2025
Unprompted review
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Reply from YorkTest

Hi Craig, thank you for your feedback. We are sorry to hear that you are not happy. Our team has really tried hard to explain the Food and Environmental Test to you today.

Your results can be a surprise, especially if you were expecting to return different results from your actual results letter.

Our team are on hand to support you. Please get in touch with our customer service team on 01904 410 410 or email client.support@yorktest.com.

Best Wishes
YorkTest

Rated 5 out of 5 stars

York test is amazing!

York test was simple, fast and the best £140 I’ve ever spent. After 10 years of crippling migraines the test identified soya and I haven’t had a migraine since omitting from my diet! The customer service is excellent and the consultation with the nutritionist was extremely helpful. I can’t recommend enough, thank you so much York Test 🙏

September 16, 2025
Unprompted review
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Reply from YorkTest

Hi Deborah, thank you for your 5-star review!

Rated 5 out of 5 stars

Great customer service

Great customer service. Went through all the results and gave me advice to what I could and couldn’t do. Rang me after the 12 weeks to see how I was doing and offered more help,

October 23, 2025
Unprompted review
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Reply from YorkTest

Hi Christopher, thank you for your 5-star review!

Rated 5 out of 5 stars

Really great experience

Really great experience - nothing too much trouble in all dealings with them - actually had two sessions with the Nutritional Therapist instead of the one indicated, at no extra charge, as has lots to discuss and it was really useful. Also I had an issue with one of the tests when they received it, but Customer Service were very helpful and sent out another one with no issues.

March 27, 2025
Unprompted review
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Reply from YorkTest

Hi Kirstey, thank you for your 5-star review!

Rated 5 out of 5 stars

Very worthwhile getting tested

After the intolerance test I had a very in depth phone call with the nutritionist who was excellent. Very informative and helpful. She gave me inspiration to seek out new recipes for meals to avoid the foods that showed up in the test. Many thanks for your help and to York Tests for an excellent service.

October 23, 2025
Unprompted review
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Reply from YorkTest

Hi Jo, thank you for your 5-star review!

Rated 4 out of 5 stars

Does what it says on the tin

Does what it says on the tin, helped me make more educated choices about my diet

The aftercare could be a bit better in terms of nutrition planning, I felt pretty clueless when I got my results

October 22, 2025
Unprompted review
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Reply from YorkTest

Hi Angus, thank you for your feedback. Please contact our customer service team to book your 30-minute consultation with our expert Nutritional Therapist team on 01904 410410 or email client.support@yorktest.com. Our team will help and ensure you have all of the information for your elimination diet.

Best Wishes
YorkTest

Rated 1 out of 5 stars

Not worth the money…

I struggle with food intolerances and allergies. I hoped York test would be able to provide me with at least a basic guide to foods to avoid. I took the food allergy and intolerance test and was very surprised and disappointed by the results they gave me. An example being they scored me 5 for being intolerant to milk. I had an idea of potential allergies / intolerances and milk was not one of those. Following my results I drank a glass of milk and surprise surprise it had no adverse effects. I would not trust the results provided compared to the cost of both tests. Do not waste your money on this expensive test.

September 1, 2025
Unprompted review
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Reply from YorkTest

Hi Graham, thank you for your feedback. Our team would be delighted to support you with your results and education regarding our testing.

It is great that you have purchased our Food Intolerance and Allergy Bundle. Symptoms of food intolerance and food allergy differ, with the antibody involved in intolerances being IgG and in allergies being IgE.

A person can be intolerant and not allergic, and vice versa.

We do need to speak with you, as a score of 5 for intolerance is a low reaction, and we would not expect you to have intolerance symptoms. We must provide you with the support needed so you can action the results and start to address the symptoms you have been experiencing.

YorkTest have a heritage of 43 years, being the most credible food intolerance and allergy testing company in the UK. Unfortunately, we cannot determine what your results state; each person has a blood footprint that has been reported to you for both the IgG and IgE antibodies. We do, however, understand the results can be a surprise, and not what you were expecting. We have a fantastic team of experts to help with this understanding.

Don't hesitate to get in touch with our customer service team on 01904 410 410 or email client.support@yorktest.com.

Best Wishes
YorkTest

Rated 5 out of 5 stars

Excellent

The test recommended by my dentist regarding a persistent mouth infection. The company were fast, efficient and very helpful. The tests proved to be easy to carry out and enlightening. I cut out the items that were shown to be intolerances and it made a difference to my sore mouth and surprisingly to my energy levels and to the asthma from which I suffered. Great experience and well worth the investment.

September 26, 2025
Unprompted review
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Reply from YorkTest

Hi David, thank you for your great feedback!

Rated 5 out of 5 stars

Fabulous service and meaningful change!

Good value for money, covering a wide range of foods. Very easy and accessible to contact. Really informative and supportive throughout the process, the nutritionist appt included was fantastic, and the resources provided were really helpful. After 12 years of issues, YorkTest have led me to the biggest change in my health in that time by far, could not praise the service enough!

October 21, 2025
Unprompted review
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Reply from YorkTest

Hi Neil, thank you for your 5-star review!

Rated 5 out of 5 stars

Excellent service

Excellent service! Reliable results, have recommended to others.

January 15, 2025
Unprompted review
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Reply from YorkTest

Hi Fiona, thank you for your 5-star review!

Rated 5 out of 5 stars

A very useful test that brought up some…

A very useful test that brought up some surprising results for me. The follow-on consultation was very interesting indeed, with my particular consultant being incredibly knowledgeable and pleasant to deal with. She gave me a huge amount of support and guidance.

October 18, 2025
Unprompted review
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Reply from YorkTest

Hi Michael, thank you for your 5-star review!

Rated 5 out of 5 stars

Fantastic company, life changing information.

Fantastic company, our family have ordered 5 intolerance tests now, for various members of the family.

The tests have been successful in helping to highlight issues with food and have massively helped my daughter with her excema rash, which we now know is linked to dairy. And my severe bloating and pain, which is linked to yeast and cows milk.

Customer service excellent.
Thankyou,

If you are contemplating doing a test, find the money and do it, you won't regret it.

October 17, 2025
Unprompted review
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Reply from YorkTest

Hi Laura, thank you for your 5-star review and your brilliant feedback!

Rated 5 out of 5 stars

I had a telephone consultation with…

I had a telephone consultation with Nomi to discuss my results and talk about my nutrition in my diet and what supplements would be helpful moving forward, including the ones that I was already taking. I can honestly say she was extremely informative and gave me some great advice with what
strengths I should be having and also what foods to eat to include my daily intake of
different vitamins. Thankyou I feel that this was really helpful.

October 20, 2025
Unprompted review
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Reply from YorkTest

Hi Alison, thank you for your 5-star review!

Rated 5 out of 5 stars

Great experience

Great experience, so pleased I bought a test, I have been suffering with a funny tummy for years and the results have given me a lot to think about, the customer service at York test is exceptional, I have contacted them a couple of times since completing my test and they are always happy to help, I wouldn’t hesitate to recommend them.

September 9, 2025
Unprompted review
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Reply from YorkTest

Hi Selina, thank you for your 5-star review!

Rated 5 out of 5 stars

Amazing

Amazing. Fast results, follow up calls with nutritionists who provide sound advice and give alternatives to diet and nutrition. Very efficient and helpful, they also call you every now and then to check up

May 9, 2025
Unprompted review
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Reply from YorkTest

Hi Evan, thank you for your 5-star review!

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