Tribes Travel Reviews 186

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional staff, who possess in-depth knowledge of various countries and attentively listen to individual holiday preferences. People appreciate the seamless booking process and the personalized service, with trips tailored to their specific needs and desires. Consumers highlight the company's ability to create unforgettable holidays, providing inspiration and support throughout the planning and execution. The positive experiences extend to the actual trips, with reviewers commending the excellent organization, smooth transfers, and high-quality accommodations. Customers appreciate the local expertise and support provided, ensuring they see worthwhile sights and enjoy superb experiences. People also value the company's responsiveness and helpfulness in addressing any issues that may arise, further solidifying their trust and satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I've used Tribes twice now to book trips to Africa - Tanzania and Malawi. Christine is the best. She really takes time to understand what you are looking for and finds the perfect locations and accom... See more

Rated 5 out of 5 stars

A pleasure to work with Christine planning our trip to Zimbabwe and Botswana. We had already been in touch with another well known travel company who ignored our budget requirement. Christine listened... See more

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Rated 5 out of 5 stars
Verified

Alex designed and booked an amazing trip to Peru, after patiently listening to all our requirements. Service from Tribes excellent throughout, including accommodating a last minute unexpected change.... See more

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Rated 5 out of 5 stars

Tribes planned an amazing Safari for us in Botswana. The planning process was extremely easy and hassle free. Tribes put together an incredible itinerary for us and booked everything. While we were aw... See more

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Rated 5 out of 5 stars
Verified

Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they coul... See more

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Rated 5 out of 5 stars

Chris and the team organised a perfect trip to Tanzania for our family. Chris considered all our requests and was always on hand to provide expert advice if necessary. Our safari was planned to perf... See more

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Rated 4 out of 5 stars
Verified

Great experiences overall. Disappointed in building works at Poco poco. Bali de sol hotel looked very tired. Uncollared dogs roaming around gardens and beach front. Staff very helpful and frien... See more

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Rated 5 out of 5 stars

Just returned from a fabulous trip to Zimbabwe organised by Tribes Travel. This time Christine put together a super tour including a couple of nights in Victoria Falls and then out into the wilds of... See more

Rated 5 out of 5 stars
Verified

Alex was really knowledgeable and listened to our needs regarding our trip to Costa Rica. The organisation was great- we travelled around and every pick up was on time or early with friendly knowledge... See more

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Rated 5 out of 5 stars
Verified

We have just had a superb 19 day holiday in Kenya, organised by Tribes Travel. We went to 5 different camps and saw a huge variety of animals and birds in the different terrains. We stayed in luxury... See more

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Rated 5 out of 5 stars

Our trip to Costa Rica was well planned and all the arrangements were on time and travelling was good if occasionally a little too long. The quality of the hotels was first class although slightly mor... See more

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Rated 4 out of 5 stars
Verified

Very responsive, designing the tour pretty much as we wanted. Their ground agents were great and always available to sort out any issues. Main drawback, couldn't book our flights so we had to do... See more

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Rated 5 out of 5 stars
Verified

We booked our 10 day holiday in Costa Rica at very short notice; however, Alex was excellent. He found some great hotels, the flights fitted in well, private transfers were efficient and comfortable... See more

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Rated 5 out of 5 stars

We came back from two and a half weeks visiting Ecuador and the Galapagos. What a superb trip it was. Arturo was enormously helpful in the planning stages and gave us good advice. The complicated sequ... See more

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Rated 5 out of 5 stars

Alex listened to what we were looking for and he gave us exactly that. Wildlife from Caribbean to Pacific with excellent guides throughout. Accommodation food and hire car all a bonus in terms of exce... See more

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Rated 5 out of 5 stars
Verified

Great company. Good to actually speak to a person who was helpful and answered questions before we went. They helped with my itinerary. All things went very smoothly in Costa Rica,transfers were good... See more

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Rated 5 out of 5 stars
Verified

Great country with a host of activities to suit most ages and abilities. Jurassic style rainforest with lots of animals although, some are quite elusive! Food was fantastic although surprisingly mor... See more

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Rated 5 out of 5 stars

A trip to Tanzania provided variety at three different locations, and wonderful 'ground' staff at each location. Everyone went out of their way to ensure we saw everything worthwhile and then superb... See more

Rated 5 out of 5 stars
Verified

Tribes Travel curated the perfect safari holiday for us - three stops in Botswana, ending up at Victoria Falls in Zimbabawe. The team were always super responsive, and listened to what we had planned... See more

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Rated 5 out of 5 stars

We had wanted to plan a trip to Costa Rica for a long time as a family of 4, with our two teenage boys (15 and 18). Arturo and Tribes made the whole experience stress free. The WhatsApp service whi... See more

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Rated 5 out of 5 stars

First time using Tribes. Did a 2 week trip in Ecuador- Quito, Galapagos & the Amazon. Everything went to plan. Seamless travel arrangements, transfers & quality guides. Thank you Arturo for putting... See more

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Rated 5 out of 5 stars

From initial enquiry to completed trip we felt that this holiday was tailored completely to our requirements. A very detailed itinerary was provided and good support and updated information throughou... See more

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Rated 5 out of 5 stars

We had a truly memorable time and thoroughly enjoyed everything that Costa Rica had to offer. The hotel, transport, and guide tour arrangements worked out very well and we were rewarded with sighting... See more

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Rated 5 out of 5 stars

We just returned from 2 weeks in Costa Rica and had a fantastic holiday. Tribes organised everything for us and the trip ran very smoothly. The hotels we stayed in were all fabulous (especially Ti... See more

Rated 5 out of 5 stars
Verified

Arturo organised a trip to Peru and Bolivia for us. Arturo is extremely knowledgeable and knows the country thoroughly. He advised us correctly and the trip was perfect. We did a lot in 20 days a... See more

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Rated 5 out of 5 stars

Alex from Tribes has been fantastic. Tribes booked our flights, transfers and accommodation and this worked really well and the accommodation was wonderful. Alex even called us in Mexico, when are fli... See more

Rated 5 out of 5 stars

Arturo did a great job of organising our trip within our timescales and affordability. We genuinely enjoyed every day and saw so much wildlife, made possible by amazing guides and a brilliant itinera... See more

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Rated 5 out of 5 stars

From start to finish Christine from Tribes was absolutely amazing. Throughout the planning process she listened to all of our requests and hopes of how we envisaged our honeymoon and she went above a... See more

Rated 5 out of 5 stars

Extremely impressed with this company's ethos as regards assisting one in selecting an appropriate holiday. Very patient, honest advice given initially by Will and followed up by Chris. Amazing cu... See more

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Rated 5 out of 5 stars
Verified

Tribes, as usual, booked a great safari for my cousin and myself. All went smoothly during our safari thanks to their expertise and organisation. All the camps/lodge were as per description/advice. To... See more

Rated 4 out of 5 stars
Verified

The planning of our trip was fab. However, as we got nearer the trip the support felt more light touch than I was comfortable with. We only had 10 days before we left, but when we went to book seats... See more

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Rated 5 out of 5 stars

We were extremely happy with our trip to Costa Rica organised by Tribes. Arturo, our adviser, who listened to exactly what we wanted to do and managed to fit everything in to our itinerary. The Hotel... See more

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Rated 5 out of 5 stars
Verified

We found Tribes to be an excellent company when booking our holiday. We had very good guidance and suggestions with the various areas to visit and experiences we wanted. All flights and hotel bookings... See more

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Rated 5 out of 5 stars
Verified

Tribes planned a trip that really met our wishes. The organisation was meticulous and there were no hiccups at all. We were given excellent service everywhere and the Safari element was beyond our exp... See more

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Rated 5 out of 5 stars

If we could give more than 5 stars we would! Undoubtedly the best customer service we’ve ever experienced – all the more remarkable for the dreadful times we’re in with Covid. Firstly booking. In... See more

Rated 5 out of 5 stars

Tribes curated a brilliant itinerary for our adventure to Northern Peru. They were the right partner to design our holiday and showed the best knowledge of our destination. Our trip was perfectly org... See more

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Rated 5 out of 5 stars

This our second trip to Costa Rica, both booked by Alex at Tribes. The holiday exceeded our expectations once again. Excursions and experiences were excellent. Everything went seamlessly with no hitch... See more

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Rated 5 out of 5 stars
Verified

Tribes Travel planned almost our entire holiday for us, from hotels and excursions down to the transfers between resorts. All the hotels that were picked were simply amazing and the included tours w... See more

Rated 5 out of 5 stars
Verified

We dealt with Arturo from the start- he was very helpful and knowledgeable regarding suggestions for our itinerary. It was thoughtfully planned, with regards to the altitude, with our start in Sacred... See more

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Rated 5 out of 5 stars
Verified

Brilliant organisation from start to finish. Everything worked like clockwork. All the transfers and guides were excellent. The accommodation was top notch. I can't fault Tribes Travel - they made it... See more

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Rated 5 out of 5 stars

We (father and daughter) booked a 12 day trip to Costa Rica. I had contacted 5 different agents before the trip with an identical trip plan and Tribes were the only one that really understoo... See more

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Rated 5 out of 5 stars
Verified

We booked part of our trip privately (Flight and some hotels) and Tribes were great to work flexibly with. I wanted a Costa Rica specialist and their service and knowledge is excellent. Also they wo... See more

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Rated 5 out of 5 stars

Tribes provided us with so much help and inspiration to achieve our 'holiday of a lifetime'. The staff are all totally professional with an in-depth knowledge of all the countries, and really listened... See more

Rated 5 out of 5 stars

Terrific organisation of our self drive holiday. Hotels were varied and appropriate for the regions we were travelling in Costa Rica. Transfer from the airport was perfect and big enough for the 6... See more

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Rated 5 out of 5 stars
Verified

Alex put together the perfect trip for us after quizzing us about the sort of thing we were looking for. Everything went smoothly and communication while we were there was excellent. Thoroughly recomm... See more

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Rated 5 out of 5 stars

Travelling on safari at the age 78. This company made all our transitions,travel arrangements etc. super easy. Would most certainly use them again.

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Rated 5 out of 5 stars

We've now used Tribes Travel for two holidays to Latin America and can't fault them. This time (Aug 2025) we travelled to Peru, and what can I say? From the moment we first contacted them, Al... See more

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Rated 5 out of 5 stars

I would thoroughly recommend Tribes travel, they gave us superb advice. Thank you to Andrew of Tribes in UK and all staff of Swiss Travel in Costa Rica. We had a holiday of a lifetime. Absolutely w... See more

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Company details

  1. Tour Operator
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Travel Agency

About Tribes Travel

Written by the company

Discover the world with Tribes Travel

Why travel with Tribes?

The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.

Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.

We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.

We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

186 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Very enjoyable holiday due to great planning by Tribes

We booked our 10 day holiday in Costa Rica at very short notice; however, Alex was excellent. He found some great hotels, the flights fitted in well, private transfers were efficient and comfortable and the guides were knowledgeable. The app was very useful (especially being available offline).
Finca Rosa Blanca was a delight; Hotel Lomas del Volcan was high quality; Fondavella had a ballroom for a bedroom, but some of the food was a little below par; but Villabosque was a bit of a disappointment (in comparison). The latter only had a very small room and the area was very busy when the Park was open. In retrospect doing the tour in reverse would have been better.
We would definitely use Tribes again.

February 4, 2025
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Reply from Tribes Travel

Thanks so much for the feedback, we really do use it to tailor our itineraries. I know Alex likes to save the best until last, so it could have been this way round for availability, I am really glad to hear you had a great time either way. I will pass the feedback onto Alex and our partners over in Costa Rica. Thanks again for using Tribes!

Charlie and the team at Tribes

Rated 5 out of 5 stars

An outstanding trip to Ecuador/Galapagos Islands

Everything for our stay in Ecuador and the Galapagos Islands was impeccably well organized! From the pick up at Quito Airport, where delayed luggage had to be dealt with, to guiding us in Quito and surrounding area, everyone went the extra mile to ensure our comfort and enjoyment. The guides were friendly and imparted a wealth of knowledge; they were a joy to chat with as we travelled to and viewed the sites. Accommodation every night was unique and comfortable, with helpful, friendly staff; always delicious Ecuadorian cuisine! The Galápagos Islands are fascinating and, with the excellent guide from the Galaxy, we had a wonderful time walking, snorkelling and cruising. Again, accommodation and meals were first class and all the crew went above and beyond to enhance our experience - from spotting an owl amongst the underbrush to finding porpoises playing at sea.
All in all a most wonderful experience and reason to choose Tribes for my next adventure.

February 4, 2025
Unprompted review
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Reply from Tribes Travel

Hi Susan, thanks so much for your feedback and the 5 stars! I am so glad to hear that everything was impeccably organised. I will be sure to pass that onto Arturo. He loves making bookings back to his home country! The Galapagos Islands truly are a wonder. Thanks for booking with Tribes, see you for your next adventure!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Truely wonderful holiday

We booked our 18 night Costa Rica trip with Tribes Travel agent Andrew Chandler, who was very knowledgeable and gave very useful advice about the country where to visit and what Tribes could arrange within the time and our budget.
We visited five locations from the Caribbean to Pacific plus the central highlands of Monteverde and Arenal.
Everything was really well planned and organised and the local trips were well worth it. Transfers all worker really well and with one very slight exception when we didn’t get breakfast on one transfer there were no issues (we were compensated with dinner at the next hotel).
The local agents were Swiss Travel who were excellent, communication with them was via WhatsApp and worked really well, they couldn’t have been more helpful or professional.
At the end of our holiday we also took a local flight from Tamarindo on the Pacific coast back to SJO (really recommend this as it was a fabulous experience), Swiss Tavel arranged a suitcase to be sent ahead and collected at SJO at no extra cost (there is a 18kg weight limit on the internal flights), the transfer went like clock work and bag was waiting for us with the transfer bus.
Overall if you want a tailor made holiday to suit your time and budget I thoroughly recommend Tribe’s Travel, communication and experience of the agent (Andrew) was excellent and we had an amazing time in the beautiful country of Costa Rica.
Pura Vida my friends !

January 20, 2025
Unprompted review
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Reply from Tribes Travel

Thanks so much for the in-depth feedback Jeremy! I am really glad to hear you had an amazing time, Costa Rica is something else. Andrew will be thrilled to hear how well everything went. I just a had a look at your trip, it looks like you really saw the best of Costa Rica. I will also pass the positive feedback to Swiss Travel, they really are brilliant at looking after our customers. Thanks again for booking with Tribes.

Charlie and the team at Tribes

Rated 5 out of 5 stars

Exploring Costa Rica

Had a memorable trip exploring sites on both the Caribbean and Pacific coasts and different forested locations in the interior. Hotels were comfortable, staff friendly and transfers between locations went seemlessly. Tour guides at nature reserves were really informative providing a great introduction to the country's amazing biodiversity. Andrew at Tribes also provided lots of helpful advice in planning the holiday.

February 18, 2025
Unprompted review
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Reply from Tribes Travel

Thanks so much for the 5 star review Ian. Andrew was out in Costa Rica just over a year exploring so he has really up to date knowledge. I am really glad to know that everything went smoothly for you. Thanks for trusting us with your holiday plans.

Charlie and the team at Tribes

Rated 5 out of 5 stars

Our trip to Costa Rica was well planned…

Our trip to Costa Rica was well planned and all the arrangements were on time and travelling was good if occasionally a little too long. The quality of the hotels was first class although slightly more expensive than we were expecting. tte trips to see wild life were excellent due to the expertise of the guides Only slight drawback was 11 hour flights

January 30, 2025
Unprompted review
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Reply from Tribes Travel

Thank you for the 5 star review Peter, it is much appreciated! I am glad to hear all the hotels were first class. 11 hours is a long flight, but I would say its absolutely worth it for the beauty of Costa Rica.

Charlie and the team at Tribes

Rated 5 out of 5 stars

First time using Tribes

First time using Tribes. Did a 2 week trip in Ecuador- Quito, Galapagos & the Amazon. Everything went to plan. Seamless travel arrangements, transfers & quality guides.
Thank you Arturo for putting it all together.
Would recommend Tribes and use them again without hesitation.

February 1, 2025
Unprompted review
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Reply from Tribes Travel

Thanks so much for the 5 star review Savi! I am very happy to read how well the trip went. Coming from Ecuador, Arturo knows that area better than anyone. I I know he really enjoyed planning this one with you.

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

Probably the best country we have visited!

Great country with a host of activities to suit most ages and abilities. Jurassic style rainforest with lots of animals although, some are quite elusive! Food was fantastic although surprisingly more expensive than I thought and defo’ more than other S. American countries. Booked Tribes for first time, usually sort everything myself, best travel agent I has used to date. Comms good and their app was extremely useful. Had 6 transfers which were spot on the times provided to me and could not fault the choice of hotel they selected- Tortuguero was the most basic but was my favourite!
Thinking of Victoria Falls and SA in 2027, definitely consider Tribes for that trip.

February 13, 2025
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Reply from Tribes Travel

Thanks so much for the wonderful feedback Paul! Always nice to hear we are the best travel agent you have used, I will pass that feedback on to Andrew. When you are ready to get that South Africa trip booked, let us know, we would love to help!

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

Superb Holiday…

We have just had a superb 19 day holiday in Kenya, organised by Tribes Travel. We went to 5 different camps and saw a huge variety of animals and birds in the different terrains.
We stayed in luxury, were looked after marvellously and the logistics of moving around had all run like clockwork. The whole holiday from the idea , planning and the actual event could not have been bettered.
Thank you Tribes

February 2, 2025
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Reply from Tribes Travel

Thank you so much for the 5 star feedback Patricia! I just took a look at your itinerary, what a trip! I am so glad to hear it ran like clockwork.

Charlie and the team at Tribes

Rated 5 out of 5 stars

Third and Counting

This is my third trip with Tribes Travel and as usual I am thrilled.

I booked a family trip from London Heathrow to Cape Town and Western Cape. We were taken care of frim start to finish (with wheel chair access for mum from Heathrow and within South Africa).

Upon arrival, we were greeted by a friendly ILIOS driver who transferred us to our accommodation.

Unbeknown to us, we picked January to travel which is when the annual mining convention happens. However, our representative went above and beyond to secure reasonable air fare and beautiful private accommodation in place of fully booked hotels. A final hotel was secured to provide rest and recovery before departing. It was perfect!

I trust the Africa Representative at Tribes Travel because I experienced three well coordinated trips through them. The service is personalised, professional, caring and exceptional. The representative has in-country knowledge and offers unique excursions for those who desire something off the beaten track!

January 17, 2025
Unprompted review
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Reply from Tribes Travel

Thank you for the wonderful feedback Paula! Isn't Cape Town just an amazing city. I know Chris will be delighted to hear how well everything went, she never leaves anything to chance. Professional, caring and exceptional are all words I would use to describe her service.

Charlie and the team at Tribes

Rated 5 out of 5 stars

I would thoroughly recommend Tribes Travel

I would thoroughly recommend Tribes travel, they gave us superb advice. Thank you to Andrew of Tribes in UK and all staff of Swiss Travel in Costa Rica. We had a holiday of a lifetime. Absolutely wonderful time travelling around starting from San Jose on light 12 seater aircraft to Tortuguero hotel and treks within the rain forest, travelled onto Arenal again on the light aircraft again fabulous organised treks then onto Monteverdi to the Cloud Forest our final hotel for three full days rest was Manuel Antonia hotel Arenas del Mar . Well talk about saving the best for last!!! Wonderful hotel and staff all so genuinely friendly and kind.
Come on people give Tribes a ring.

January 16, 2025
Unprompted review
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Reply from Tribes Travel

Thanks so much for the 5 star review James, it really is appreciated. I know Andrew was really chuffed to hear how well this holiday went as he mentioned this is your last big trip. What more could you ask for, than a holiday of a lifetime! Thanks for trusting us with this big one!

Take care, Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

Great Specialist in Costa Rica

We booked part of our trip privately (Flight and some hotels) and Tribes were great to work flexibly with. I wanted a Costa Rica specialist and their service and knowledge is excellent. Also they work with Swiss Travel the most experience travel operator in CR and this shows in terms of quality of excursions and relationships with hotels.

February 6, 2025
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Reply from Tribes Travel

Thanks so much for the excellent feedback Sue. We pride ourselves on our specialist knowledge so that is great to hear. Andrew was out in Costa Rica just over a year ago, we try and get the team out as often as possible so we have the most up to date knowledge. I will also pass the feedback over to Swiss Travel, they are brilliant partners to work with as we know they will always look after our customers.

Charlie and the team at Tribes.

Rated 5 out of 5 stars

Excellent Taylor made itinerary

From initial enquiry to completed trip we felt that this holiday was tailored completely to our requirements. A very detailed itinerary was provided and good support and updated information throughout the trip. All was as described and expected. Alex had listened, and excelled in his selection of remote lodges an abundance of accessible wildlife. The use of the Vamoos app was great and saved us carrying paperwork with us.
We will not hesitate to use Tribes Travel for our next trip

January 16, 2025
Unprompted review
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Reply from Tribes Travel

Thanks so much for the positive feedback Susan. The most important thing we can do, is listen to what our customers really want, so I am really pleased to hear that the trip was tailored to exactly what you were after. Alex really know his stuff, a true Costa Rica specialist.

Charlie and the team at Tribes.

Rated 5 out of 5 stars
Verified

Fantastic trip

Fantastic trip, everything planned to perfection.

January 24, 2025
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Reply from Tribes Travel

Thanks so much for the 5 stars Steve, glad to hear it was planned to perfection and that you had a fantastic trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

Highly Recommended Travel Company

My wife was born and brought up in Tanzania and we had always wanted to go back and visit the places where she lived as a child. We had considered organising the trip ourselves as I’ve travelled extensively in my career and foreign travel is no mystery. However, on this particular trip we felt we needed some professional assistance in setting everything up. We started talking to tribes about 18 months ago and it was clear from the outset, they fully understood what we wanted to achieve from this trip. We wanted to visit some of the towns my wife had lived in as a child and then go on a Serengeti Safari, visit the Ngorongoro Crater and have a few days to unwind in Zanzibar before flying home.

Tribes put together a superb itinerary for us. Particularly as we were on a limited time for travel, we could only spare three weeks due to other family commitments.

We have just returned from our ‘African Adventure’ and are so delighted with the overall experience as it all went without a single hitch. As someone who has been to over one hundred countries that is an amazing feat.

We think we will return in a few years time, hopefully with our grandchildren and the first thing I will do is give Tribes a call. Tribes want me to do a little review.

January 9, 2025
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Reply from Tribes Travel

Thanks so much for the feedback Mark. We are so happy to hear that you had such a great time and your Wife got to visit all the places where she grew up. Chris really knows Tanzania like no one else.

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

Fantastic Costa Rican holiday

Alex at Tribes booked some fantastic lodges for us in the rain forest, the hills and the OSA peninsula. He chose a less busy route so we felt as though we had a unique and informative experience. The organised tours were in small groups and the guides very knowledgeable. Jose from Chayote was a font of information and took us to eat at the local ‘Soda’ which we both enjoyed. One of the highlights was seeing a whale near Il Caño where we also saw dolphins and snorkelled with turtles and Rays under the guidance of our two brilliant guides.
Unfortunately the final hotel at San Antonio, though a 5* was possibly the least welcoming and after a wait of over 3.5 hours to access our room I did complain, and followed this with a further complaint when our ‘ garden view’ room looked out on to a large green electricity box and the fly screen fell off the door. The hotel staff ( no manager in sight despite a request)were very understanding, moved us to a better room and provided complimentary drinks.
Finally I can recommend the food in all the hotels, it was beautifully prepared and very tasty.

January 23, 2025
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Reply from Tribes Travel

Thanks so much for the feedback Andrew. I am really glad to hear how well the trip went and how much you enjoyed the lodges. All our recommendations are from personal experiences and Alex knows Costa Rica as well as anyone.

Thank you for also letting us know about the hotel in San Antonio. We will raise this with our partners on the ground. I am glad to hear they moved you too a better room.

Charlie and the team at Tribes

Rated 4 out of 5 stars
Verified

For the most part they were pretty…

For the most part they were pretty good. Transfers etc all on time and where they should be. However we were really disappointed by one hotel and when we looked to move, the ground handlers were very unhelpful. Due to the time difference, Tribes were not able to help hugely and we had a few frustrating days.

January 1, 2025
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Reply from Tribes Travel

Thank you for taking the time to leave a review of your trip. We’re truly sorry to hear that one of the hotels didn’t meet your expectations and that the situation wasn’t handled to your satisfaction. Our partners in every country are committed to providing excellent service, and we also have a 24-hour support line to address any issues promptly. I’d like to look into this further for you. Could you please email me the details at charlie@tribes.co.uk?

Rated 5 out of 5 stars
Verified

Booking with Tribes was an enjoyable experience followed by an amazing individual holiday that passed without a hiccup

So easy working with Andrew to tailor a holiday to our objectives and budget. The organisation from Tribes was brilliant and every transfer passed without even he smallest hitch. The hotels/ecocamp proposed were super and without fault. Locations superb and you even organised superb weather !!!

December 16, 2024
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Reply from Tribes Travel

Hi Tony,

Thanks so much for leaving a review of your trip. I am so glad to hear that you had an amazing holiday. I think everyone here was jealous of that one! Andrew really knows his stuff!

Charlie and the team at Tribes.

Rated 5 out of 5 stars
Verified

Seamless experience! Highly recommended.

Tribes Travel organised a 10-day tour of Costa Rica for us and ensured we had a wonderful holiday experience. Everything was seamlessly organised and stress-free. We had all the information we needed, the accommodation was of very high standard and we even had access to 24-hour support via WhatsApp. We’d definitely recommend them!

December 11, 2024
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Reply from Tribes Travel

Thanks so much for taking the time to leave a review Sarah and Laura. I am really happy to hear that you had a wonderful trip and that everything with the service was of a high standard. Our Latin America team know the country inside out, thanks for choosing Tribes.

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified
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Reply from Tribes Travel

Thanks so much for leaving a review Carmel. I am really happy to heard that you had an excellent holiday! Swiss are brilliant, we choose our partners very carefully and we know they always really look after our customers in Costa Rica.

Thanks for choosing Tribes!

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

Great trip to Costa Rica

Great trip to Costa Rica. Flora and fauna were magnificent. The organisation of the trip was flawless - every pick up, whether for a transfer or for an excursion, was on time. All of the transfers were good. Three of our five hotels were absolutely fine. One was exceptional. The fifth was under par (they were doing a massive building project on site - so no lift to our fourth floor and constant noise). Would recommend the trip but have three bits of advice: (1) It rains more than you think in Costa Rica. The dry season just means less rain! Be prepared. (2) the place is expensive - I'd say on a par with California for eating out, drinking and even a cup of coffee. This surprised me. (3) Because its raining a lot of the time, free days aren't much use unless you fill them with more excursions (and there are a load to do worth doing). This, of course, costs extra and, see (2) at Cali costs. Budget to spend a lot of money while on the trip!

December 12, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look