Tribes Travel Reviews 186

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional staff, who possess in-depth knowledge of various countries and attentively listen to individual holiday preferences. People appreciate the seamless booking process and the personalized service, with trips tailored to their specific needs and desires. Consumers highlight the company's ability to create unforgettable holidays, providing inspiration and support throughout the planning and execution. The positive experiences extend to the actual trips, with reviewers commending the excellent organization, smooth transfers, and high-quality accommodations. Customers appreciate the local expertise and support provided, ensuring they see worthwhile sights and enjoy superb experiences. People also value the company's responsiveness and helpfulness in addressing any issues that may arise, further solidifying their trust and satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I've used Tribes twice now to book trips to Africa - Tanzania and Malawi. Christine is the best. She really takes time to understand what you are looking for and finds the perfect locations and accom... See more

Rated 5 out of 5 stars

A pleasure to work with Christine planning our trip to Zimbabwe and Botswana. We had already been in touch with another well known travel company who ignored our budget requirement. Christine listened... See more

Company replied

Rated 5 out of 5 stars
Verified

Alex designed and booked an amazing trip to Peru, after patiently listening to all our requirements. Service from Tribes excellent throughout, including accommodating a last minute unexpected change.... See more

Company replied

Rated 5 out of 5 stars

Tribes planned an amazing Safari for us in Botswana. The planning process was extremely easy and hassle free. Tribes put together an incredible itinerary for us and booked everything. While we were aw... See more

Company replied

Rated 5 out of 5 stars
Verified

Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they coul... See more

Company replied

Rated 5 out of 5 stars

Chris and the team organised a perfect trip to Tanzania for our family. Chris considered all our requests and was always on hand to provide expert advice if necessary. Our safari was planned to perf... See more

Company replied

Rated 4 out of 5 stars
Verified

Great experiences overall. Disappointed in building works at Poco poco. Bali de sol hotel looked very tired. Uncollared dogs roaming around gardens and beach front. Staff very helpful and frien... See more

Company replied

Rated 5 out of 5 stars

Just returned from a fabulous trip to Zimbabwe organised by Tribes Travel. This time Christine put together a super tour including a couple of nights in Victoria Falls and then out into the wilds of... See more

Rated 5 out of 5 stars
Verified

Alex was really knowledgeable and listened to our needs regarding our trip to Costa Rica. The organisation was great- we travelled around and every pick up was on time or early with friendly knowledge... See more

Company replied

Rated 5 out of 5 stars
Verified

We have just had a superb 19 day holiday in Kenya, organised by Tribes Travel. We went to 5 different camps and saw a huge variety of animals and birds in the different terrains. We stayed in luxury... See more

Company replied

Rated 5 out of 5 stars

Our trip to Costa Rica was well planned and all the arrangements were on time and travelling was good if occasionally a little too long. The quality of the hotels was first class although slightly mor... See more

Company replied

Rated 4 out of 5 stars
Verified

Very responsive, designing the tour pretty much as we wanted. Their ground agents were great and always available to sort out any issues. Main drawback, couldn't book our flights so we had to do... See more

Company replied

Rated 5 out of 5 stars
Verified

We booked our 10 day holiday in Costa Rica at very short notice; however, Alex was excellent. He found some great hotels, the flights fitted in well, private transfers were efficient and comfortable... See more

Company replied

Rated 5 out of 5 stars

We came back from two and a half weeks visiting Ecuador and the Galapagos. What a superb trip it was. Arturo was enormously helpful in the planning stages and gave us good advice. The complicated sequ... See more

Company replied

Rated 5 out of 5 stars

Alex listened to what we were looking for and he gave us exactly that. Wildlife from Caribbean to Pacific with excellent guides throughout. Accommodation food and hire car all a bonus in terms of exce... See more

Company replied

Rated 5 out of 5 stars
Verified

Great company. Good to actually speak to a person who was helpful and answered questions before we went. They helped with my itinerary. All things went very smoothly in Costa Rica,transfers were good... See more

Company replied

Rated 5 out of 5 stars
Verified

Great country with a host of activities to suit most ages and abilities. Jurassic style rainforest with lots of animals although, some are quite elusive! Food was fantastic although surprisingly mor... See more

Company replied

Rated 5 out of 5 stars

A trip to Tanzania provided variety at three different locations, and wonderful 'ground' staff at each location. Everyone went out of their way to ensure we saw everything worthwhile and then superb... See more

Rated 5 out of 5 stars
Verified

Tribes Travel curated the perfect safari holiday for us - three stops in Botswana, ending up at Victoria Falls in Zimbabawe. The team were always super responsive, and listened to what we had planned... See more

Company replied

Rated 5 out of 5 stars

We had wanted to plan a trip to Costa Rica for a long time as a family of 4, with our two teenage boys (15 and 18). Arturo and Tribes made the whole experience stress free. The WhatsApp service whi... See more

Company replied

Rated 5 out of 5 stars

First time using Tribes. Did a 2 week trip in Ecuador- Quito, Galapagos & the Amazon. Everything went to plan. Seamless travel arrangements, transfers & quality guides. Thank you Arturo for putting... See more

Company replied

Rated 5 out of 5 stars

From initial enquiry to completed trip we felt that this holiday was tailored completely to our requirements. A very detailed itinerary was provided and good support and updated information throughou... See more

Company replied

Rated 5 out of 5 stars

We had a truly memorable time and thoroughly enjoyed everything that Costa Rica had to offer. The hotel, transport, and guide tour arrangements worked out very well and we were rewarded with sighting... See more

Company replied

Rated 5 out of 5 stars

We just returned from 2 weeks in Costa Rica and had a fantastic holiday. Tribes organised everything for us and the trip ran very smoothly. The hotels we stayed in were all fabulous (especially Ti... See more

Rated 5 out of 5 stars
Verified

Arturo organised a trip to Peru and Bolivia for us. Arturo is extremely knowledgeable and knows the country thoroughly. He advised us correctly and the trip was perfect. We did a lot in 20 days a... See more

Company replied

Rated 5 out of 5 stars

Alex from Tribes has been fantastic. Tribes booked our flights, transfers and accommodation and this worked really well and the accommodation was wonderful. Alex even called us in Mexico, when are fli... See more

Rated 5 out of 5 stars

Arturo did a great job of organising our trip within our timescales and affordability. We genuinely enjoyed every day and saw so much wildlife, made possible by amazing guides and a brilliant itinera... See more

Company replied

Rated 5 out of 5 stars

From start to finish Christine from Tribes was absolutely amazing. Throughout the planning process she listened to all of our requests and hopes of how we envisaged our honeymoon and she went above a... See more

Rated 5 out of 5 stars

Extremely impressed with this company's ethos as regards assisting one in selecting an appropriate holiday. Very patient, honest advice given initially by Will and followed up by Chris. Amazing cu... See more

Company replied

Rated 5 out of 5 stars
Verified

Tribes, as usual, booked a great safari for my cousin and myself. All went smoothly during our safari thanks to their expertise and organisation. All the camps/lodge were as per description/advice. To... See more

Rated 4 out of 5 stars
Verified

The planning of our trip was fab. However, as we got nearer the trip the support felt more light touch than I was comfortable with. We only had 10 days before we left, but when we went to book seats... See more

Company replied

Rated 5 out of 5 stars

We were extremely happy with our trip to Costa Rica organised by Tribes. Arturo, our adviser, who listened to exactly what we wanted to do and managed to fit everything in to our itinerary. The Hotel... See more

Company replied

Rated 5 out of 5 stars
Verified

We found Tribes to be an excellent company when booking our holiday. We had very good guidance and suggestions with the various areas to visit and experiences we wanted. All flights and hotel bookings... See more

Company replied

Rated 5 out of 5 stars
Verified

Tribes planned a trip that really met our wishes. The organisation was meticulous and there were no hiccups at all. We were given excellent service everywhere and the Safari element was beyond our exp... See more

Company replied

Rated 5 out of 5 stars

If we could give more than 5 stars we would! Undoubtedly the best customer service we’ve ever experienced – all the more remarkable for the dreadful times we’re in with Covid. Firstly booking. In... See more

Rated 5 out of 5 stars

Tribes curated a brilliant itinerary for our adventure to Northern Peru. They were the right partner to design our holiday and showed the best knowledge of our destination. Our trip was perfectly org... See more

Company replied

Rated 5 out of 5 stars

This our second trip to Costa Rica, both booked by Alex at Tribes. The holiday exceeded our expectations once again. Excursions and experiences were excellent. Everything went seamlessly with no hitch... See more

Company replied

Rated 5 out of 5 stars
Verified

Tribes Travel planned almost our entire holiday for us, from hotels and excursions down to the transfers between resorts. All the hotels that were picked were simply amazing and the included tours w... See more

Rated 5 out of 5 stars
Verified

We dealt with Arturo from the start- he was very helpful and knowledgeable regarding suggestions for our itinerary. It was thoughtfully planned, with regards to the altitude, with our start in Sacred... See more

Company replied

Rated 5 out of 5 stars
Verified

Brilliant organisation from start to finish. Everything worked like clockwork. All the transfers and guides were excellent. The accommodation was top notch. I can't fault Tribes Travel - they made it... See more

Company replied

Rated 5 out of 5 stars

We (father and daughter) booked a 12 day trip to Costa Rica. I had contacted 5 different agents before the trip with an identical trip plan and Tribes were the only one that really understoo... See more

Company replied

Rated 5 out of 5 stars
Verified

We booked part of our trip privately (Flight and some hotels) and Tribes were great to work flexibly with. I wanted a Costa Rica specialist and their service and knowledge is excellent. Also they wo... See more

Company replied

Rated 5 out of 5 stars

Tribes provided us with so much help and inspiration to achieve our 'holiday of a lifetime'. The staff are all totally professional with an in-depth knowledge of all the countries, and really listened... See more

Rated 5 out of 5 stars

Terrific organisation of our self drive holiday. Hotels were varied and appropriate for the regions we were travelling in Costa Rica. Transfer from the airport was perfect and big enough for the 6... See more

Company replied

Rated 5 out of 5 stars
Verified

Alex put together the perfect trip for us after quizzing us about the sort of thing we were looking for. Everything went smoothly and communication while we were there was excellent. Thoroughly recomm... See more

Company replied

Rated 5 out of 5 stars

Travelling on safari at the age 78. This company made all our transitions,travel arrangements etc. super easy. Would most certainly use them again.

Company replied

Rated 5 out of 5 stars

We've now used Tribes Travel for two holidays to Latin America and can't fault them. This time (Aug 2025) we travelled to Peru, and what can I say? From the moment we first contacted them, Al... See more

Company replied

Rated 5 out of 5 stars

I would thoroughly recommend Tribes travel, they gave us superb advice. Thank you to Andrew of Tribes in UK and all staff of Swiss Travel in Costa Rica. We had a holiday of a lifetime. Absolutely w... See more

Company replied

We perform checks on reviews


Company details

  1. Tour Operator
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Travel Agency

About Tribes Travel

Written by the company

Discover the world with Tribes Travel

Why travel with Tribes?

The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.

Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.

We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.

We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

It was a great adventure

It was a great adventure. Everything was perfectly organized. Excellent tourguides. Hotels exactly as we expected. We would gladly go on another trip with Tribes Travels :)

March 23, 2025
Tribes Travel logo

Reply from Tribes Travel

And we would gladly help you plan it Margaret :). Thanks so much for the 5 star feedback. I love that you used the word adventure as well, that is the word I would use for our destinations and trips!

See you for the next one!

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

A brilliant trip

Alex put together the perfect trip for us after quizzing us about the sort of thing we were looking for. Everything went smoothly and communication while we were there was excellent. Thoroughly recommend.

March 22, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the 5 star feedback Vivien. This is the second review in a row where the word perfect has been used. I am delighted to hear that and to read that everything went smoothly. I will pass the feedback onto Alex.

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

The perfect safari trip!

Tribes Travel curated the perfect safari holiday for us - three stops in Botswana, ending up at Victoria Falls in Zimbabawe. The team were always super responsive, and listened to what we had planned, then produced the perfect bespoke trip. Every detail was thought about and the quality of the lodges and guides was absolutely outstanding. I cannot recommend them too highly.

March 8, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the lovely feedback Sally, 'the perfect safari trip' is music to my ears! I recently got back from Botswana myself, what an incredible destination. Alex will be thrilled with this feedback, I know how much work goes into ensuring these trips are tailored to create the perfect trip, which he is brilliant at.

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

A wonderful holiday

A wonderful holiday, very well organised from planning to execution and completely stress free.

March 22, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the 5 star review Susie. Stress free planning and stress free holidays is always our goal, I am glad we delivered! Hopefully see you for your next holiday!

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

We found Tribes to be excellent…

We found Tribes to be an excellent company when booking our holiday. We had very good guidance and suggestions with the various areas to visit and experiences we wanted. All flights and hotel bookings, pick ups and transfers worked well.

March 20, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks for the 5 stars Phil, it is much appreciated, hopefully see you for your next trip!

Charlie and the team at Tribes

Rated 4 out of 5 stars
Verified

Great experiences overall

Great experiences overall.
Disappointed in building works at Poco poco.
Bali de sol hotel looked very tired. Uncollared dogs roaming around gardens and beach front.
Staff very helpful and friendly.
Felt that the excursions were all very expensive even when booking locally.

March 21, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks for the feedback Debra. We were also really disappointed about the works at Poco Poco, we have fed back to the hotel about the lack of communication about this issue. I am glad they they upgraded you and provided some money back for that part of the trip. Thank you for the feedback about Bahia Del Sol as well, we have passed that onto the hotel.

Thanks for booking with Tribes, I hope you consider us for your next trip.

Charlie and the team at Tribes

Rated 5 out of 5 stars

My fears travelling independently were…

My fears travelling independently were immediately allayed; the time went by all too quickly. I was so glad to stay in Costa Rican hotels and not the big internationals - wonderful friendly service and delicious food. The guides were friendly, excellent and informative and to a high professional standard. One particular moment on a canal creek in Tortuguero: Sebastian said, “we turn off the boat motor, no photos, but just to sit for a minute’s silence, to bask in the sounds of the rain forest. Everyone said how special a moment that was.

March 4, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks for the lovely feedback Rosemary! We really try and focus on local stays and the smaller independent hotels that embrace nature, I think it really help captures what makes Costa Rica so special. That moment in the rain forest certainly sounds special! Sorry to hear it went by so quickly, that is one thing we can't control unfortunately, its always the way isn't it when you are on a trip like this.

Thanks for using Tribes, hopefully we see you for your next trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

A really great

A really great, well organised holiday in a super interesting country. Travel and transfers perfect, accommodation all good, lovely people - feel like we’ve been on a real adventure holiday!

March 10, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the feedback Mike and of course the 5 stars! Adventure is what we are all about so I love that you used that word.

Thanks for booking with us and please consider us for your next adventure!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Costa Rica, Caribbean to Pacific

Alex listened to what we were looking for and he gave us exactly that. Wildlife from Caribbean to Pacific with excellent guides throughout. Accommodation food and hire car all a bonus in terms of excellence. Everything ran smoothly and to time, couldn’t ask for anything more.

March 6, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thank you for the feedback Paul and the 5 stars! Listening is the key and Alex is great at it! I am really glad to read that everything ran smoothly.

Thanks for trusting us with your holiday plans, hopefully see you again for your next trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars

5 star holiday

This our second trip to Costa Rica, both booked by Alex at Tribes. The holiday exceeded our expectations once again. Excursions and experiences were excellent. Everything went seamlessly with no hitches. Transfers between the 5 regions we visited were punctual, vehicles roomy and drivers professional. Our accommodation was perfect, all of a great standard and locations exactly met the brief. Prior to booking, any questions were responded to promptly and Alex was able to provide lots of useful information when planning our trip. We found the Vamoos app containing our itinerary and documents useful and easy to navigate.

February 22, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the 5 star review and booking your 2nd Costa Rica trip with us! We are seeing more and more of our customers returning to Costa Rica, it just offers so much. I am so glad to hear that the trip exceeded expectations. Alex knows the country so well, he truly has the specialist knowledge for those returning for a second time.

Thanks for booking with us Nicky and hopefully see you for your third trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Very efficient and helpful company

Terrific organisation of our self drive holiday. Hotels were varied and appropriate for the regions we were travelling in Costa Rica. Transfer from the airport was perfect and big enough for the 6 people in our party. Cars supplies were 4x4s as promised and delivered to our first hotel.
The route took us from Caribbean to Pacific coast via mountains, and we had GPS supplied to guide us on our route.
The whole trip was designed to get the maximum experience of the country possible in two weeks, plus a relaxing beach interlude at the end.
We found Tribes met all our needs in terms of hotels and experiences, and when we had a problem with our GPS their rep was straight on the problem, and had it resolved very quickly.
I would not hesitate to go with Tribes again and recommend them for a great holiday experience.

March 10, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks so much Christine for the 5 stars and recommendation! I am so glad to hear that everything went smoothly for your group. Self driving is such a great way to see a country, I love the flexibility it offers.

Thanks again for trusting us with your Costa Rica holiday, hopefully see you for your next trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Two and a half weeks in Ecuador

We came back from two and a half weeks visiting Ecuador and the Galapagos. What a superb trip it was. Arturo was enormously helpful in the planning stages and gave us good advice. The complicated sequence of pick-ups and transfers were all timely and without fault. Our guide (Gina Castillo) 'on the ground' in Ecuador was always available and was meticulous with all the arrangements. Highly recommended.

February 10, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks for the 5* review and recommendation PK! Arturo's specialist knowledge of Ecuador and the Galapagos is as good as it gets! I will also pass your feedback over to Gina.

Thanks again for booking with Tribes, hopefully see you for your next trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars

A truly memorable holiday

We had a truly memorable time and thoroughly enjoyed everything that Costa Rica had to offer.
The hotel, transport, and guide tour arrangements worked out very well and we were rewarded with sightings of plenty of wildlife including multiple close-up encounters with whales. The attention to detail by Tribes was exemplary, their Vamoos app was very useful indeed, and their in-country team was very fast to respond and resolve one or two queries while we were there. Highly recommended.

March 4, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the recommendation and positive feedback Dik. What a great experience to encounter whales close up! The wildlife in Costa Rica is spectacular!

Thanks for booking with Tribes, please consider us for your next trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars

We were extremely happy with our trip…

We were extremely happy with our trip to Costa Rica organised by Tribes. Arturo, our adviser, who listened to exactly what we wanted to do and managed to fit everything in to our itinerary. The Hotels were perfect and suited our needs and all of the tours we did were well organised. I highly recommend this company.

February 13, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the recommendation and feedback Claire, it is much appreciated! Arturo is a Latin America whizz! He was only out in Costa Rica last year so it sounds like you benefitted from his fresh knowledge!

Thanks for booking with us! Hopefully see you for your next trip.

Charlie and the team at Tribes

Rated 5 out of 5 stars
Verified

Fabulous holiday

Fabulous holiday. Really well organised by Tribes & suited our needs down to the ground. Luxury hotels, great nature trips, transfers always on time. We will certainly travel with Tribes in the future.

February 18, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks for taking the time to review us twice Andrea! 5 stars both times, I think I like the 'fabulous holiday' title the most! I am really glad to hear how well it all went, Costa Rica really is a beautiful country to explore.

See you for your next trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Well organised trip

This was our first travel experience with Tribes Travel & I have to say we are very impressed. From the very first contact everything was handled professionally and confidently. All the things we wanted from our holiday they were able to accommodate.
We would certainly recommend them.

February 17, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks for the great feedback and recommendation!

Charlie and the team at Tribes

Rated 5 out of 5 stars

I had never heard of Tribes before but…

I had never heard of Tribes before but I contacted them when we were first planning our trip and Andrew immediately got back to me. I was arranging a big family celebration of 11 of us. Aged from 67 to 6. He was very flexible changing the itinerary till we had exactly what we wanted.
All the accommodations were fantastic. All different but we loved each of them and all seemed perfect for our needs. We were all able to do zip lining, rafting, hanging bridges, hot springs at Arenal We went to Tortuguero for two nights and ended up at the Caribbean Coast with a trek and snorkelling.

All the guides were so knowledgeable and took time and trouble explaining and showing us so much. They were all very passionate about their subject. We saw so many animals, birds, fish, insects, snakes and spiders. All the transport arrived as planned and the drivers were very helpful.

It was great knowing that there were staff in Costa Rica looking out for us and although we didn't need them for anything it was good to know they were there, had we. The Vamoos app is also very helpful giving a countdown and everything you need to know.

All in all, it was a perfect trip for all of us with a great balance of everything we did. It seemed that using Tribes Travel really looked out for us and picked the best hotels and activities for us to enjoy. I couldn’t recommend Tribes more strongly

February 14, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the feedback Liz. I love that you went from not knowing us to recommending us strongly, that is often the way being a smaller boutique travel company! We do really try and focus on getting to know our customers so we can plan them the best possible trip, which Andrew is brilliant at.

It sounds like a lovely trip as well, getting to enjoy Costa Rica with that many family members. I am really happy to hear how well it all went!

Thanks for booking with Tribes, hopefully see you for the next big family trip!

Charlie and the team at Tribes

Rated 4 out of 5 stars
Verified

Very responsive

Very responsive, designing the tour pretty much as we wanted. Their ground agents were great and always available to sort out any issues.

Main drawback, couldn't book our flights so we had to do them separately (they couldn't use Air France for some reason), and still waiting to hear about a refund for one place which - no fault of Tribes - was dreadful.

February 24, 2025
Tribes Travel logo

Reply from Tribes Travel

Thanks for the feedback Christina, we always strive for 5 out of 5, I am sorry we didn't get there on this trip because of the flights, something for us to look at! I am glad the refund got sorted with the hotel.

Charlie and the team at Tribes

Rated 5 out of 5 stars

Highly recommend Tribes Travel

I can't thank Andrew at Tribes Travel enough for putting together a fabulous itinerary for our trip to Costa Rica. The locations selected, day trips, hotels and transfers were all amazing and we had a fantastic holiday. Communication in the run up to the holiday was very smooth and the Vamoos app is a great way of keeping all the holiday details in one place. I also wanted to give a shout out to the local company, Swiss Travel, who looked after us while in Costa Rica. They sorted everything out when I managed to leave our passports and money in a safe in our hotel ...and then travelled 5 hours (3 minibuses and a ferry away!) to the next hotel. The passports did the same trip as we did the next day and safely arrived. So, so grateful. Would 100% recommend booking with Tribes and Swiss Travel. Big THANKS.

January 18, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thank you so much for the lovely feedback Gaynor and for sharing the passport story. Swiss Travel are so attentive which is why we love working with them. I put my passport through a washing machine when I was abroad once! Andrew will also be delighted with the positive feedback, his knowledge of Costa Rica is excellent. Thanks for booking with Tribes, hopefully see you for your next trip!

Charlie and the team at Tribes

Rated 5 out of 5 stars

The best holiday ever

Having already spent two weeks in Ecuador and Galapagos with Sue Guelpa, who wrote a review last week, which just about covers all of the wonderful experiences we had, courtesy of Arturo's careful and thorough planning and many conversations beforehand, to ensure it was a memorable trip meeting all of our expectations. He certainly achieved that! I then continued alone to Costa Rica for another 6 days. The same care and attention was taken throughout my stay, with superb hotels, great hospitality and, once again, knowledgeable and attentive guides. My only regret was that 6 days wasn't really long enough as some of the travel was quite lengthy and there is so much diversity and lots to absorb. However, that was my own failing and it may well have prompted a further holiday in future, concentrating on Costa Rica alone - where I would most certainly book with Tribes and the invaluable help from Arturo.

February 23, 2025
Unprompted review
Tribes Travel logo

Reply from Tribes Travel

Thanks so much for the review Mary, I love the title 'the best holiday ever'! Being his home country, Arturo's knowledge of Ecuador is amazing, he will be thrilled with the feedback. I am so glad to read that you loved both parts of the trip. What a great combination as well!

Charlie and the team at Tribes

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look