What started as a small garden fence project has escalated into a major garden make over. Four deliveries of materials later, and the service just gets better and better. Timber quality was excellen... See more
Company replied
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What started as a small garden fence project has escalated into a major garden make over. Four deliveries of materials later, and the service just gets better and better. Timber quality was excellen... See more
Company replied
Excellent service, Pontypool branch closed at 12pm & no deliveries till New Year but they used small lorry & delivered ton of sand & this was in driver's own time! Also helped double-bag sand & carr... See more
Company replied
5stars Delivered promptly as soon as the stocks in store arrived. Just waiting for the screws to arrived in store & will just pick it from there once store notify me. Delivery man is very h... See more
Company replied
Shocking Customer service and overall experience. Charged me £40 more than on invoice. Had to claim back. 4 weeks after taking payment still no delivery, told that it would be delivered Friday, now... See more
Company replied
Terry Howell is one of the largest independent builders' merchants in South Wales, providing a continual service to the fencing, timber and building industry for over 60 years.
Maesglas Retail Park, Port Road, NP20 2NS, Newport, United Kingdom
Hasn’t replied to negative reviews
I have used Terry Howell's many times over the years, my recent experience was the usual excellence as expected. Good prices, good quality products, nice people who are always helpful and delivery on the day as advised.
Reply from Terry Howell Timber & Builders Merchants
Used Terry Howell on several occasions & I’ve never had any problems always deliver on time & drivers always ready to help would definitely recommend
Reply from Terry Howell Timber & Builders Merchants
Great selection of products, easy to order online, I was kept informed right up to delivery which was on time. Delivery personnel was helpful and friendly. What more can a customer ask.
Reply from Terry Howell Timber & Builders Merchants
Excellent experience and service. Quality materials and very friendly delivery service. Wi definitely deal again
Reply from Terry Howell Timber & Builders Merchants
@gmail.com> wrote:
Another order received safely with thanks.
Terry Howell always provides a reliable,
fast, efficient service and delivers exactly where I ask for the product to be left - full marks!!
Reply from Terry Howell Timber & Builders Merchants
ordered plenty over the years from this company very easy to work with great customer service I wouldn't go anywhere else best builder's around and prices you just can't beat....
Reply from Terry Howell Timber & Builders Merchants
I scoured around for the most competitive price for #70 featheredge boards for an upcoming project and was delighted to find that Terry Howell's were able to offer a price some £90 less than the second best (a nationally known company). The order was made on a Monday via internet, and the goods delivered 2 days later for a nominal £12.00 delivery charge. Not only were the items of excellent quality, Howell's also threw in an extra 3 boards gratis for good measure! A great experience of cost, time, service and quality all being met - both rare and satisfying!!
Reply from Terry Howell Timber & Builders Merchants
Excellent service, great prices, and great customer service.
Reply from Terry Howell Timber & Builders Merchants
The firewood was delivered promptly on an arranged day . The bags were full and the wood burns well. Will be ordering again. Thanks Terry Howell team !
Reply from Terry Howell Timber & Builders Merchants
Very easy to order, and pay for online very impressed, then received order complete verification, when I went to collect product the staff were very helpful, I would definitely recommend Terry Howells
I ordered online which was easy, received a call to tell me the delivery date a day or so later. Arrived on time and was very polite and helpful.
Used Terry Howell for the first time a few weeks ago. Ordered 5 bags (about 4 tonnes) of Cotswold stone gravel for my driveway. Communications were great, delivery very quick and the lorry driver placed the bags exactly where I wanted. I needed an extra bag this week and exactly the same excellent service. I wish I'd used them years ago and from now on they will be the first place I go to for building materials.
One off small order delivered on time, correct sizes, good straight timber and neatly placed outside my garage, thank you.
excellent online service. I was called within an hour of putting my order online to arrange a delivery day. Delivery two days later was prompt and the wood left where I asked it to be. Would recommend
Easy purchase online, good product, good condition, prompt delivery, courteous driver.
Brilliant service.
Ordered the product online and received a call that same day for a delivery the following day. Excellent quality of product. Would recommend!
Excellent service, great product , polite well mannered will be back.
The staff were very helpful and friendly and knowledgeable and couldnt do enough
Exellent service
And all social distance rules were used
On my visit
Excellent service.
Keep you up To date with orders and delivery is aways accurate.
Thankyou
Brilliant service from the time i placed my order staff very helpful and polite and the felt and timber good quality. And delivered on time to thank you Terry howells
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